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APPENDIX H
Sample Questionnaires
for Employee Surveys
This appendix contains two sample questionnaires from recent airport employee surveys. The
first questionnaire is focused mainly on employee use of airport concessions and is based on em-
ployee surveys performed by Jacobs Consultancy at various airports.
The second questionnaire was developed for an airport employee commute survey performed
in 2007 at Boston Logan International Airport by the Massachusetts Port Authority (Massport).
The survey questionnaires were distributed in several ways. The primary distribution was
through a contact person at each employer with employees based at the airport, who distributed
the surveys internally by various means. Surveys were also handed out on airport express bus and
parking shuttle bus services used by employees. The survey yielded just under 1,700 responses,
for a response rate of about 18% of the survey forms distributed. More details of the survey are
reported in:
Vanasse Hangen Brustlin, Inc., Boston-Logan International Airport 2007 Environmental Data Report, Report
EOEA #3247, Prepared for the Massachusetts Port Authority, East Boston, Mass., September 2008.
H-1
1
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H-2 Guidebook for Conducting Airport User Surveys
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Sample Questionnaires for Employee Surveys H-3
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H-4 Guidebook for Conducting Airport User Surveys
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