Guidebook for Conducting Airport User Surveys (2009)

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This appendix contains two sample questionnaires from recent airport employee surveys. The first questionnaire is focused mainly on employee use of airport concessions and is based on em- ployee surveys performed by Jacobs Consultancy at various airports. The second questionnaire was developed for an airport employee commute survey performed in 2007 at Boston Logan International Airport by the Massachusetts Port Authority (Massport). The survey questionnaires were distributed in several ways. The primary distribution was through a contact person at each employer with employees based at the airport, who distributed the surveys internally by various means. Surveys were also handed out on airport express bus and parking shuttle bus services used by employees. The survey yielded just under 1,700 responses, for a response rate of about 18% of the survey forms distributed. More details of the survey are reported in: Vanasse Hangen Brustlin, Inc., Boston-Logan International Airport 2007 Environmental Data Report, Report EOEA #3247, Prepared for the Massachusetts Port Authority, East Boston, Mass., September 2008. 1H- A P P E N D I X H Sample Questionnaires for Employee Surveys

H-2 Guidebook for Conducting Airport User Surveys

Sample Questionnaires for Employee Surveys H-3

H-4 Guidebook for Conducting Airport User Surveys