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ACRP Report 26: Guidebook for Conducting Airport User Surveys (2010)
Airport Cooperative Research Program (ACRP)

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Cripwell, J Paul, Gosling, Geoffrey D, Biggs, D C, Bol, M A, Baker, J, Franz, J D, Transportation Research Board. "Appendix K - Sample Questionnaire for Roadside Driver Cargo Surveys." ACRP Report 26: Guidebook for Conducting Airport User Surveys. Washington, DC: The National Academies Press, 2010.

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Page
235
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Page
235
Front Matter (R1-R11)
Summary (1-6)
1.2 Role of Surveys in Airport Planning, Development, and Management (7-7)
1.3 Survey Concepts (8-9)
1.4 Main Survey Types and Methods (10-10)
1.5 How to Use This Guidebook (11-11)
2.1 Defining the Purpose (12-12)
2.2 Selecting the Survey Method (13-15)
2.3 Survey Frequency and Timing (16-17)
2.4 External Agencies (18-18)
2.5 Preparing the Survey Budget (19-19)
2.6 Survey Planning Team (20-21)
2.7 Preliminary Schedule and Target Dates (22-22)
2.8 Survey Location and Security Clearance (23-23)
2.9 Contracting External Resources (24-25)
2.10 Summary (26-26)
Chapter 3 - Statistical Concepts (27-27)
3.2 Statistical Accuracy and Confidence Intervals (28-30)
3.3 Sampling Methods (31-35)
3.4 Sample Size (36-42)
3.5 Weighting (43-43)
3.6 Summary (44-44)
4.1 Survey Population (45-47)
4.2 Sampling Strategy and Plan (48-48)
4.3 Questionnaire Design and Structure (49-51)
4.4 Expected Data Collection Rate (52-52)
4.5 Survey Logistics (53-54)
4.6 Selection and Training of Field Staff (55-57)
4.7 Pre-Tests and Pilot Tests (58-59)
4.8 Maximizing Response Rates (60-62)
4.9 Use of Electronic Data Collection Devices (63-67)
4.10 Data Entry and Quality Control (68-68)
4.11 Analysis and Reporting of Survey Results (69-70)
4.13 Documenting the Survey (71-71)
4.14 Summary (72-72)
5.1 Purpose of the Survey (73-73)
5.2 Survey Methodology (74-89)
5.3 Sample Size, Survey Coverage, and Timing (90-97)
5.4 Questionnaire Wording and Length (98-100)
5.5 Weighting Survey Responses (101-105)
5.7 Location-Specific Guidelines (106-106)
5.8 Information on Greeters and Well-Wishers (107-107)
5.9 Groundside Surveys (108-113)
5.10 Checklists (114-114)
5.11 Survey Budget (115-116)
5.12 Summary (117-118)
6.1 Purpose of the Survey and the Data to Be Collected (119-119)
6.2 Survey Methodology (120-120)
6.3 Sampling Methodology (121-121)
6.4 Questionnaire Wording and Length (122-122)
6.6 Survey Budget (123-123)
6.7 Summary (124-124)
7.2 Survey Methodology (125-126)
7.3 Sampling Methodology (127-127)
7.5 Measures to Obtain Adequate Response (128-128)
7.7 Mystery Shopper (129-130)
7.8 Summary (131-131)
8.3 Sampling, Coverage, and Timing (132-134)
8.5 Measures to Obtain Adequate Response (135-135)
8.7 Summary (136-136)
9.2 Survey Methodology (137-138)
9.4 Questionnaire Wording and Length (139-139)
9.6 Survey Budget (140-140)
9.7 Summary (141-141)
10.2 Collection of Air Cargo Data (142-142)
10.3 Survey Methods (143-143)
10.4 Summary (144-144)
References (145-145)
Glossary and Acronym List (146-152)
Bibliography (153-155)
Appendix A - Airport User Surveys: Summary of Research (156-160)
Appendix B - Sample Sizes, Sample Estimates, and Confidence Intervals (161-177)
Appendix C - Material and Equipment Checklists for Air Passenger Intercept Surveys (178-179)
Appendix D - Sample Training Agenda (180-184)
Appendix E - High-Speed Scanning Technology (185-186)
Appendix F - Sample Questionnaires for Passenger Surveys (187-207)
Appendix G - Sample Questionnaires for Groundside Surveys (208-217)
Appendix H - Sample Questionnaires for Employee Surveys (218-223)
Appendix I - Sample Questionnaire for Tenant Surveys (224-228)
Appendix J - Sample Questionnaire for Area Residents Surveys (229-234)
Appendix K - Sample Questionnaire for Roadside Driver Cargo Surveys (235-239)
Abbreviations used without definitions in TRB publications (240-240)

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OCR for page 235
APPENDIX K Sample Questionnaire for Roadside Driver Cargo Surveys The forms in this appendix have been included with the permission of the Greater Toronto Airports Authority. They represent observation and interview forms for the air cargo truck sur- vey used during the 2005 Groundside Survey. The observation forms are provided here for com- pleteness, although observation surveys at airports are not within the scope of this guidebook. Each form is accompanied by a page of notes. These notes were affixed to the back of each clipboard for handy reference by the interviewer/surveyor. K-1

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K-2 Guidebook for Conducting Airport User Surveys

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Sample Questionnaire for Roadside Driver Cargo Surveys K-3

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K-4 Guidebook for Conducting Airport User Surveys

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Sample Questionnaire for Roadside Driver Cargo Surveys K-5