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Survey Design 71 requirements of the survey project. A presentation on the results of the survey, which addresses the purpose of the survey and explains what was obtained for the funds approved, will close the loop with senior management. 4.11.6 Publications The entire survey project, while unique to the agency and airport involved, may include aspects that are of potential use to a wider audience. In this regard, consideration should be given to publicizing the survey results to parties beyond the original survey planning team. The deci- sion to publicize the results is the responsibility of the survey sponsor. There are many forums where such publications would be welcome. Because there are many airports conducting surveys at any time across the country and around the world, other plan- ners may just be beginning the process and would benefit from the knowledge gained from this survey. Perhaps the single most effective way to distribute information about airport user sur- veys is for survey sponsors to post the survey reports on their websites. 4.12 Post-Survey Analysis: Lessons Learned The periods immediately following the survey and after the analysis are important times to sit back and reflect on the survey. Chances are that there are a number of things that went really well. It is also likely that some things did not go as well as planned. Documenting this informa- tion at this point will prove worthwhile when it is time to do another survey in the future. For both the things that went right and the things that went wrong, it is important to docu- ment why this is the case, and what the thinking was underlying the various decisions. Especially important is documenting what went wrong, why it went wrong, and how it should be done if it had to be done again. At this closing stage of the project there are probably some ideas and thoughts that can be included in this document that will help in the future. During the survey, the project team probably received many comments--from supervisors, interviewers, and even the airport users who were interviewed--about things that could have been done better. Documenting all these comments will ensure they are considered before the next survey, when improvements can be made at the design stage. 4.13 Documenting the Survey It is important to record as much as possible about the survey. The importance of recording what went right and what went wrong has already been emphasized. Throughout the survey project, a number of other documents will have been created for various purposes. All this doc- umentation should be preserved for possible re-use in later surveys. Documents that are likely to have been created and that should be maintained for future use include the following: Survey design reports (including sampling procedure, survey plan, logistics documentation, etc.). Requests for Proposals for any contractors. Training materials. Survey questionnaire. Data entry or transfer software. Survey analysis reports and presentations.