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ACRP Report 15: Aircraft Noise: A Toolkit for Managing Community Expectations (2010)
Airport Cooperative Research Program (ACRP)

Citation Manager

Woodward, Jon M, Briscoe, Lisa Lassman, Dunholter, Paul, Transportation Research Board. "Noise Complaint Characteristics." ACRP Report 15: Aircraft Noise: A Toolkit for Managing Community Expectations. Washington, DC: The National Academies Press, 2010.

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Page
119
Front Matter (R1-R12)
Chapter 1 - Introduction and Guidebook Summary (1-1)
How to Use the Guidebook (2-2)
The Relationship Between Environmental Planning for Airports and General Community Response Factors (3-3)
Culture Shift Required (4-5)
Select Staff for Service-Oriented Attitude (People-Skills) (6-6)
Cumulative versus Single Event Noise (7-7)
Best Practices for Managing Noise Compatibility Issues (8-9)
Legal/Administrative Requirements for Public Contact (10-10)
Shifting to a Public Service-Oriented Approach (11-11)
Potential Communication Objectives (12-12)
Example Evaluation Questions (13-13)
What Does the Public Really Want? (14-14)
Introduction (15-15)
Strategies for Successful Community Engagement (16-16)
Strategies for Successful Community Engagement (17-26)
Self-Assessment Tool (27-27)
How to Use the Self-Assessment Tool (28-31)
Implementation Steps Matrix (32-32)
How to Use the Implementation Steps Matrix (33-35)
Community Engagement Techniques and Tools (36-36)
Community Involvement Manuals (37-37)
Communications Checklists (38-39)
Checklists For Meeting Preparation and Meeting Announcements (40-40)
Brochures (41-42)
Fact Sheets (43-43)
Flyers or Posters (44-44)
Newsletters (45-45)
Frequently Asked Questions (46-46)
Annual Reports and Noise Program Overviews (47-48)
Multimedia Presentations (49-50)
Websites (51-51)
Interactive Learning Tool (52-53)
Advanced Technology Demonstrations (54-54)
Outreach Vehicle Tools (55-55)
Airport and Peer Industry Literature Review (56-56)
Airport Case Studies (57-57)
University Case Study (58-58)
Best Practices in the Airport Industry: An Assessment of Airport Community Involvement Efforts (59-60)
Best Practices in the Transportation Industry: Transportation Research Board White Paper (61-61)
What is Good Practice? (62-62)
Challenges to Practitioners: Areas for Development (63-63)
Conclusions (64-64)
Study Findings (65-66)
Large/Medium-Hub Airport with Passenger Service - San Francisco International Airport (SFO) (67-69)
Small/Non-Hub Airport with Passenger Service - Long Beach Airport (LGB) (70-72)
Cargo Hub Airport - Louisville International Airport/Standiford Field (SDF) (73-75)
Large General Aviation/Reliever Airport - Van Nuys Airport (VNY) (76-79)
Smaller General Aviation Airport - Ohio State University Airport (OSU) (80-81)
Education Industry - Crisis in the College/University Relationship with the Community: A Case Study (14) (82-84)
Conclusions (85-86)
Chapter 6 - Noise Management and Public Response (87-87)
Congressional and Federal Regulatory Actions (88-89)
FAA Orders and Guidance on Environmental Planning (90-90)
State and Local Action (91-91)
Airport Role in Comprehensive Planning (92-92)
Stakeholder Involvement and Jurisdictional Coordination (93-93)
Cumulative versus Single Event Noise Levels (94-94)
Thresholds of Significant Noise (95-99)
Difference Between Compatible and Incompatible (Noise-Sensitive) Land Uses (100-100)
Differences within the FAA Divisions Regarding Thresholds of Noise Level Evaluation (60/65 DNL in Airports vs. 45/60/65 DNL in Air Traffic) (101-101)
Precedence of Federal and State/Local Standards and When Applicable (102-103)
Measured versus Computer-Modeled Noise Levels (104-104)
Sound Insulation Programs for Noise Abatement (105-106)
Difference between Interior and Exterior Sound Levels and Methods to Abate Each (107-107)
Contour and Impact Area Change Over Time and the Differences Between Federal and Local Response to Change (108-108)
Self Assessment Tools for Noise Management Programs (109-109)
Evaluation Checklist for Airports with Established Noise Programs (110-110)
Chapter 7 - Noise Metrics and Community Response (111-111)
Cumulative Noise Metrics (112-112)
Community Noise Equivalent Level (CNEL) (113-113)
Sound Exposure Level (SEL) (114-114)
Maximum A-Weighted Sound Level (Lmax) (115-115)
Number of Events Above (NA) (116-116)
Time Above (117-117)
Best Applications (118-118)
Noise Complaint Characteristics (119-121)
Preferential Runway Use Program (122-122)
Flight Track Modifications to Fly Over Compatible Uses (123-123)
Approach Thrust and Flap Management Procedures (124-124)
Restrict Ground Run-up Activity (125-125)
Displaced Threshold - Landings (126-126)
High Speed Exit Taxiways (127-127)
Enhanced Navigational Aids (128-128)
Airport Access Restrictions (129-130)
Best Practices (131-132)
Chapter 9 - Land Use Management Techniques for Noise Abatement (133-133)
Purchase of Non-Compatible Land (134-134)
Waiver of Claim (135-135)
Purchase Assurance/Sales Assistance (136-136)
Comprehensive Community Planning (137-137)
Noise Impact Overlay Zoning (138-138)
Dedication of Noise and Overflight Easements (139-139)
Development Density Restrictions in High Noise Areas (140-140)
Building Code Modifications (141-141)
Best Practices in Land Use Management for Noise Compatibility (142-143)
References (144-151)
Abbreviations used without definitions in TRB publications (152-152)

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OCR for page 119
CHAPTER 8 Noise Abatement (Airside) Techniques The results of the airport noise officer survey conducted early during the data collection stage of this study sought information regarding the activity or offender most frequently complained about by the public during their conversations with airport staff about noise issues. These find- ings were verified through follow-up discussions with nearly 30 airports, users, and community advocates representing airports with a wide range of missions appropriate to the United States. Note that all results of the survey may be found in the accompanying Toolkit as 8-1 Noise Complaint Characteristics The frequency of the occurrence of eight distinctly different aircraft activity effects, as cited by the survey airports, is reflected in Figure 8-1. The number of responses within each of six frequency categories was weighted to provide a measure of the relative incidence of each type of aircraft activity as a complaint or concern, as cited by the respondents. The frequencies were: "never" (0 points), "rarely" (1 point), "occasionally" (2 points), "commonly" (3 points), "frequently" (4 points), and "very frequently" (5 points). The same categories also apply to the subsequent two figures. Respondents were allowed to self-regulate their selection based on their perception of the importance of each category to the conditions at the local airport facility and its environs. · The combination of too low, too loud, and too many combined to dominate the frequency of noise complaints received by airports and were the principal source of concern within com- munities as expressed by non-airport interviewees. Noise complaints citing one of these three activities occurred more than "commonly" for the group. · Of more limited frequency ("occasionally" to "commonly") were complaints about nighttime operations, loud landings and aircraft off expected courses. · Activity on the ground (run-ups, taxiing, reverse thrust, and ramp noise) were seldom men- tioned. This may reflect the fact that the loudest noise from these activities generally remains much closer to the airport and over more compatible land uses than the noise of aircraft in flight. Responses to questions about the types of annoyance persons cite in their noise complaints indi- cated a less specific focus on what activity was disrupted than the identification of the aircraft activ- ity that disrupted it. On average, no individual category of effect was cited more frequently than "commonly". Figure 8-2 indicates the subject of complaint most cited as annoying to the public. · Awakening (sleep disturbance) was the most frequently cited public activity disrupted by air- craft noise, averaging only slightly less frequency than complaints about nighttime operations (see Figure 8-1). · The disruption of outdoor activity, speech and classroom activities are cited "occasionally" or less. This appears to be an inconsistency with the frequent citation of too low and too loud air- craft, the principal sources of Lmax noise levels that cause these disruptions. 119

OCR for page 120
120 Aircraft Noise: A Toolkit for Managing Community Expectations Weighted Frequency Noise Complaint Type 4.00 3.50 3.00 2.50 2.00 1.50 1.00 0.50 0.00 Other ground Run-up Aircraft off Landings too Nighttime Too many Takeoffs too Aircraft too noise (taxi, activity course loud operations overflights loud low runway, ramp, etc.) Aircraft Activity Figure 8-1. Aircraft activity generators of noise complaints. · Concerns about vibration correlate well with the complaints about run-up activity and other ground operations. This is not unexpected because more low frequency noise ­ the source of most vibration and rattle effects ­ occurs during ground based activity. The recently published document "Aircraft Noise Effects" (145) describes in some detail the volume of literature and current understanding associated with the disruption of several differ- ent types of activity associated with aircraft noise events. As most airports canvassed for the survey were air carrier facilities with additional uses by cargo and general aviation operators, it is not surprising that commercial passenger jet activ- ity was cited most frequently as the source of the noise about which complaints were received. Figure 8-3 shows the frequency with which complaints in which each of five user groups are identified as the source of the complaint. Weighted Frequency Annoyance 3.00 2.50 2.00 1.50 1.00 0.50 0.00 Classroom Vibration and Speech Disrupts outdoor No relief Awakenings disruption rattle effects disrupted activities (incessant exposure) Activity Disrupted Figure 8-2. Activities most frequently cited as disrupted by aircraft noise.

OCR for page 121
Noise Abatement (Airside) Techniques 121 Weighted Frequency Aircraft Source Group 3.50 3.00 2.50 2.00 1.50 1.00 0.50 0.00 Propeller aircraft Helicopter Business jet Cargo jet activity Commercial activity operations activity passenger jet activity Aircraft Group Figure 8-3. Aircraft groups most frequently cited in noise complaints. While noise complaints are not considered by the FAA to be a measure of compatibility in noise abatement planning, their analysis provides insights into the issues that are most important to the individuals who reside in areas exposed to aircraft noise. This chapter will review a series of oppor- tunities that the airport manager may choose to investigate with airport users and the FAA in seek- ing to moderate any adverse impacts aircraft noise may have on the airport's neighbors. While conducting these investigations, many airports have found it helpful to involve the neighbors in seeking out various approaches to mitigate noise. By doing so, the neighbors become better aware of the constraints faced by all parties to the management of aviation conditions, and better under- stand that any improvements or resolutions to the situations they perceive to be of significant impact must be the result of a give-and-take process accepted by all parties. The remainder of this chapter provides a description of various noise abatement techniques currently in use to mitigate aircraft noise levels. These include airside measures, which are actions that the airport, air traffic control, or the aircraft operators may take to reduce the impacts of air- craft noise on populations under the routes of flight. The goal of a noise abatement action is the reduction of the number of persons exposed to environmentally significant levels. The FAA cur- rently defines that level as being 65 decibels of DNL. However, many communities around the United States are establishing additional noise level criteria for land use management that extend to areas beyond the 65 DNL level to reduce or control the introduction of newly impacted persons. The benefit or disbenefit of every noise abatement action is a function of the residential pop- ulation and number of nonresidential noise-sensitive uses that fall within the noise patterns resulting from implementation of the measure. If the population is not distributed evenly across the area affected, certain specific opportunities may be present to design noise abatement actions. When the population is broadly spread, other actions may be capable of producing the most effective results. The distribution of the noise pattern over the distributed population is the key to finding the mix of various tools for aircraft noise abatement and land use control to max- imize the reduction of noise impacts while taking into account the continuing utility of the air- port's role as a transportation center. The application of noise abatement actions, particularly if restrictive in nature, may generate a substantial effect on airport delay and flight time, and may potentially hinder airport expansion. The next chapter will review land use management tech- niques that may be used for airport noise compatibility planning.