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Community Engagement Strategies and Techniques 51 Vancouver International Airport. Managing the Sounds of a Gateway - An introduction to Noise Management Practices at Vancouver International Airport. (106) 4-122 This presentation provides an overview of the Vancouver International Airport Authority's Aeronautical Noise Management Program and best practices overview in the context of the Air- port Authority's Environmental Management Program. Websites Description. Websites can be a very effective way to share information with the public and even to receive feedback through online comment forms, surveys, blogs or other interactive tools. To be successful, a website should have a well-designed home page, be easy to navigate, and should let the user know where to find specific information. Websites also are useful to post documents and upcoming events of which the airport would like the public to be aware. Com- municating through websites makes information accessible anywhere at any time, but not all users have easy access to the internet. Likewise, large files or graphics can take a long time to download. Websites can be translated into other languages if the study area is multilingual. Lessons for Airport Managers. Make the site easy to find! Place a link to noise-related material on the airport's home page if the information is located elsewhere. Make the site interactive by including hotlinks or other features that draw interest. Use graphics, images, and color to articulate the message. Update the site frequently! Old or out-of-date information conveys the wrong message to the viewer. Provide contact information, including mailing address, phone number, and e-mail. Include links to other related websites. This is an easy and inexpensive way to provide more information. Example Best Practices. The following were selected as good examples of airport noise websites: Small Airport - http://www.msnairport.com/about/environment.aspx (107) Dane County Regional Airport, Madison, WI. Environmental Responsibility and Noise Abate- ment Website. The Dane County Regional Airport, Madison, WI. website provides an overview of the Noise Abatement Program and its measures to limit aircraft noise in the community. By clicking on website links users can find information about what the airport is doing about noise, the noise abatement program, noise abatement subcommittee, and frequently asked questions. Documents are available for download. 4-123 Medium-size Airport - http://www.flylouisville.com/about/noiseprogram.asp (108) Louisville International Airport, Noise Compatibility Program. The Louisville International Airport website provides an overview of the Noise Compatibility Program and its measures to minimize noise exposure in the community. By clicking on website links users can find out infor- mation about what the airport is doing about noise, the noise compatibility program, commu- nity noise forum, and access archives for the Part 150 Update for Louisville International Airport. Documents, leaflets, and reports are available for download. 4-124 The Airport Authority launched a state-of-the-art flight tracking system in 2004. The tracking system allows users to view flight tracks and identify aircraft in near real-time or re-play mode. Information from two portable noise monitors also may be uploaded into the system to correlate aircraft noise with flight tracks and dates.