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4 Guidebook for Evaluating Airport Parking Strategies and Supporting Technologies was supplemented by a comprehensive literature search, which is summarized in the bibliogra- phy presented in Appendix D. The information in this guidebook was verified to the extent possible through interviews with multiple sources. As such, the data describing the costs and benefits of the strategies represent the best data available during the research period. However, limited or no data were available for those strategies that have only been implemented by private parking operators or at privately operated airport parking facilities. Similarly, some strategies have been implemented at only one or two airports and, again, limited or no data were available at the time this guidebook was prepared. Finally, the information contained in this guidebook is current as of spring 2009. After com- pletion and publication of the guidebook, it is expected that (1) additional strategies and tech- nologies not described or anticipated will be introduced, (2) additional airport parking operators will implement some of the listed strategies (and be able to describe their experiences), and (3) some strategies in use at airports mentioned in the guidebook may be discontinued. Organization of the Guidebook Subsequent chapters of the guidebook describe the following: Documenting the goals of airport management and using those goals to evaluate potential strategies (Chapter 2), Assessing customer needs and preferences (Chapter 3), Potential parking strategies and supporting technologies organized in eight functional categories (Chapter 4), Selecting potential strategies and supporting technologies (Chapter 5), Evaluating potential strategies and supporting technologies (Chapter 6), Key implementation steps (Chapter 7), Estimated costs of implementing, operating, and maintaining a strategy (Appendix A), Glossary of terms (Appendix B), Suggested sources for further information (Appendix C), and Bibliography (Appendix D).