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ACRP Report 28: Marketing Guidebook for Small Airports (2010)
Airport Cooperative Research Program (ACRP)

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Kramer, Lois, Fowler, Peggy, Hazel, Robert, Ureksoy, Melissa, Harig, Gary, Transportation Research Board. "13.1 SWOT Primer." ACRP Report 28: Marketing Guidebook for Small Airports. Washington, DC: The National Academies Press, 2010.

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Page
136
Front Matter (R1-R11)
Part 1 - Introduction to Airport Marketing (1-1)
1.1 Overview (2-2)
1.2 How Airports Use Marketing and Public Relations (3-3)
1.3 Navigating the Guidebook (4-4)
2.1 How Greeley-Weld County Airport Crafted Its Marketing Plan (5-5)
2.2 What Goes into a Marketing Plan? (6-6)
2.3 Seven Steps to Prepare and Execute a Marketing Plan (7-9)
Part 2 - Preparation and Execution of a Marketing Plan (10-10)
3.2 Assemble the Planning Team (11-11)
3.3 Brainstorm the Marketing Issues (12-12)
3.4 Marketing Goals and Objectives - First Draft (13-18)
3.5 Research Findings: Marketing Goals Reported by Airport Managers (19-21)
4.2 SWOT Analysis (22-28)
4.3 Resource Assessment (29-31)
4.4 Conclusions (32-32)
5.1 Step 3 - Revise Goals and Objectives (33-33)
5.3 Target Audience (34-34)
5.4 Message (35-35)
5.5 Actions - Marketing Tactics (36-39)
6.2 Cost of Different Tools (40-40)
6.3 Tools Airports Use Today (41-43)
6.4 Tools Airports Consider Most Effective (44-44)
6.5 Cost and Effectiveness Matrix (45-46)
6.6 Essential Marketing Tools for All Airports (47-47)
7.1 Core Components of a Marketing Plan (48-48)
7.2 Action Plan (49-52)
7.4 Putting the Principles to Work - Community Support Case Study (53-55)
7.5 Importance of a Powerful Executive Summary (56-56)
8.1 Step 6 - Execute the Plan (57-57)
8.2 Step 7 - Monitor and Evaluate the Plan (58-60)
8.4 Funding Sources (61-64)
Part 3 - Implementation of the Plan (65-65)
9.2 Categories of Marketing Tools (66-68)
10.1 What Is Public Relations? (69-69)
10.2 Earned Media (70-77)
10.3 Public Speaking (78-79)
10.4 Events (80-82)
10.5 Promotions (83-86)
10.6 Sponsorships and Volunteering (87-88)
10.7 Other Public Relations Materials (89-92)
11.1 Types of Advertising Tools (93-93)
11.2 Print Media (94-100)
11.3 Signage (101-106)
11.4 Multi-Media: Radio, Television, and Video (107-109)
11.5 Internet and Website Tools (110-118)
12.1 Business, Civic, and Non-Profit Networking Opportunities (119-121)
12.2 Networking with Professional and Industry Organizations (122-122)
12.3 Tradeshows and Conferences (123-126)
12.4 Strategic Partnerships (127-129)
12.6 Contact Managers and Networking Tools (130-134)
Part 4 - Additional Resources (135-135)
13.1 SWOT Primer (136-136)
13.2 SWOT Examples (137-137)
13.3 SWOT Analysis Worksheet (138-138)
13.4 Marketing Inventory Worksheet - Human Resources (139-139)
13.5 Marketing Inventory Worksheet - Financial Resources (140-140)
13.6 Marketing Action Plan (141-141)
13.7 Marketing Record (142-142)
14.1 Greeley-Weld County Airport (143-144)
14.2 Houma-Terrebonne Airport (145-147)
14.3 Arnold Palmer Airport (148-153)
Chapter 15 - Frequently Asked Questions (154-154)
Chapter 16 - Glossary (155-156)
Chapter 17 - Bibliography (157-162)
18.2 General Aviation Airports (163-169)
18.3 Commercial Service Airports (170-175)
Abbreviations used without definitions in TRB publications (176-176)

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OCR for page 136
CHAPTER 13 MARKETING PLAN WORKSHEETS 13.1 SWOT Primer 13.2 SWOT Examples 13.3 SWOT Analysis Worksheet 13.4 Marketing Inventory Worksheet--Human Resources 13.5 Marketing Inventory Worksheet--Financial Resources 13.6 Marketing Action Plan 13.7 Marketing Record This chapter provides worksheets, prompts, and examples to complete your marketing plan. 13.1 SWOT PRIMER Before beginning the SWOT process and worksheets, you might want to look over the SWOT primer in Exhibit 13.1. It is intended to elicit your first impression or "top of mind awareness" and whether you record your responses or simply keep them "in mind," it is a useful thought starter for the SWOT analysis. Exhibit 13.1--SWOT Primer. · Our customers think . . . · Our employees always . . . · We stand out from the competition because . . . · Our airport is known for its . . . · We are great at . . . · We want our customers to . . . · We want to be remembered for . . . · We are proud of . . . · What makes us different is . . . · We have gotten better at . . . · We strive to . . . · We have achieved . . . · Our community thinks . . . · Our community would like . . . Source: KRAMER aerotek, inc. 136