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ACRP Report 28: Marketing Guidebook for Small Airports (2010)
Airport Cooperative Research Program (ACRP)

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Kramer, Lois, Fowler, Peggy, Hazel, Robert, Ureksoy, Melissa, Harig, Gary, Transportation Research Board. "13.7 Marketing Record." ACRP Report 28: Marketing Guidebook for Small Airports. Washington, DC: The National Academies Press, 2010.

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Page
142
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Page
142
Front Matter (R1-R11)
Part 1 - Introduction to Airport Marketing (1-1)
1.1 Overview (2-2)
1.2 How Airports Use Marketing and Public Relations (3-3)
1.3 Navigating the Guidebook (4-4)
2.1 How Greeley-Weld County Airport Crafted Its Marketing Plan (5-5)
2.2 What Goes into a Marketing Plan? (6-6)
2.3 Seven Steps to Prepare and Execute a Marketing Plan (7-9)
Part 2 - Preparation and Execution of a Marketing Plan (10-10)
3.2 Assemble the Planning Team (11-11)
3.3 Brainstorm the Marketing Issues (12-12)
3.4 Marketing Goals and Objectives - First Draft (13-18)
3.5 Research Findings: Marketing Goals Reported by Airport Managers (19-21)
4.2 SWOT Analysis (22-28)
4.3 Resource Assessment (29-31)
4.4 Conclusions (32-32)
5.1 Step 3 - Revise Goals and Objectives (33-33)
5.3 Target Audience (34-34)
5.4 Message (35-35)
5.5 Actions - Marketing Tactics (36-39)
6.2 Cost of Different Tools (40-40)
6.3 Tools Airports Use Today (41-43)
6.4 Tools Airports Consider Most Effective (44-44)
6.5 Cost and Effectiveness Matrix (45-46)
6.6 Essential Marketing Tools for All Airports (47-47)
7.1 Core Components of a Marketing Plan (48-48)
7.2 Action Plan (49-52)
7.4 Putting the Principles to Work - Community Support Case Study (53-55)
7.5 Importance of a Powerful Executive Summary (56-56)
8.1 Step 6 - Execute the Plan (57-57)
8.2 Step 7 - Monitor and Evaluate the Plan (58-60)
8.4 Funding Sources (61-64)
Part 3 - Implementation of the Plan (65-65)
9.2 Categories of Marketing Tools (66-68)
10.1 What Is Public Relations? (69-69)
10.2 Earned Media (70-77)
10.3 Public Speaking (78-79)
10.4 Events (80-82)
10.5 Promotions (83-86)
10.6 Sponsorships and Volunteering (87-88)
10.7 Other Public Relations Materials (89-92)
11.1 Types of Advertising Tools (93-93)
11.2 Print Media (94-100)
11.3 Signage (101-106)
11.4 Multi-Media: Radio, Television, and Video (107-109)
11.5 Internet and Website Tools (110-118)
12.1 Business, Civic, and Non-Profit Networking Opportunities (119-121)
12.2 Networking with Professional and Industry Organizations (122-122)
12.3 Tradeshows and Conferences (123-126)
12.4 Strategic Partnerships (127-129)
12.6 Contact Managers and Networking Tools (130-134)
Part 4 - Additional Resources (135-135)
13.1 SWOT Primer (136-136)
13.2 SWOT Examples (137-137)
13.3 SWOT Analysis Worksheet (138-138)
13.4 Marketing Inventory Worksheet - Human Resources (139-139)
13.5 Marketing Inventory Worksheet - Financial Resources (140-140)
13.6 Marketing Action Plan (141-141)
13.7 Marketing Record (142-142)
14.1 Greeley-Weld County Airport (143-144)
14.2 Houma-Terrebonne Airport (145-147)
14.3 Arnold Palmer Airport (148-153)
Chapter 15 - Frequently Asked Questions (154-154)
Chapter 16 - Glossary (155-156)
Chapter 17 - Bibliography (157-162)
18.2 General Aviation Airports (163-169)
18.3 Commercial Service Airports (170-175)
Abbreviations used without definitions in TRB publications (176-176)

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OCR for page 142
142 Marketing Guidebook for Small Airports 13.7 MARKETING RECORD The purpose of the worksheet in Exhibit 13.7 is to provide the airport with documents that record the airport's marketing efforts. It might be useful to start with the prior year's activity, but certainly any current and future marketing activity should be recorded. Exhibit 13.7--Marketing Record. Estimated Effective/ Marketing Total Airport Not Activity Dates Purpose Cost Cost Funding Sources Effective Example: Air Expand Market $25,000 $2,500 Airport Budget, Service Billboard State Grant Source: KRAMER aerotek, inc., and GMH Consulting, LLC