National Academy of Sciences | 150 Year Anniversary

Questions? Call 800-624-6242

| Items in cart [0]

The National Academies Press

Rights & Permissions

topleft topright

ACRP Report 28: Marketing Guidebook for Small Airports (2010)
Airport Cooperative Research Program (ACRP)

Citation Manager

Kramer, Lois, Fowler, Peggy, Hazel, Robert, Ureksoy, Melissa, Harig, Gary, Transportation Research Board. "1.3 Navigating the Guidebook." ACRP Report 28: Marketing Guidebook for Small Airports. Washington, DC: The National Academies Press, 2010.

Please select a format:

BibTeX EndNote RefMan


Page
4
bottomleft bottomright
Page
4
Front Matter (R1-R11)
Part 1 - Introduction to Airport Marketing (1-1)
1.1 Overview (2-2)
1.2 How Airports Use Marketing and Public Relations (3-3)
1.3 Navigating the Guidebook (4-4)
2.1 How Greeley-Weld County Airport Crafted Its Marketing Plan (5-5)
2.2 What Goes into a Marketing Plan? (6-6)
2.3 Seven Steps to Prepare and Execute a Marketing Plan (7-9)
Part 2 - Preparation and Execution of a Marketing Plan (10-10)
3.2 Assemble the Planning Team (11-11)
3.3 Brainstorm the Marketing Issues (12-12)
3.4 Marketing Goals and Objectives - First Draft (13-18)
3.5 Research Findings: Marketing Goals Reported by Airport Managers (19-21)
4.2 SWOT Analysis (22-28)
4.3 Resource Assessment (29-31)
4.4 Conclusions (32-32)
5.1 Step 3 - Revise Goals and Objectives (33-33)
5.3 Target Audience (34-34)
5.4 Message (35-35)
5.5 Actions - Marketing Tactics (36-39)
6.2 Cost of Different Tools (40-40)
6.3 Tools Airports Use Today (41-43)
6.4 Tools Airports Consider Most Effective (44-44)
6.5 Cost and Effectiveness Matrix (45-46)
6.6 Essential Marketing Tools for All Airports (47-47)
7.1 Core Components of a Marketing Plan (48-48)
7.2 Action Plan (49-52)
7.4 Putting the Principles to Work - Community Support Case Study (53-55)
7.5 Importance of a Powerful Executive Summary (56-56)
8.1 Step 6 - Execute the Plan (57-57)
8.2 Step 7 - Monitor and Evaluate the Plan (58-60)
8.4 Funding Sources (61-64)
Part 3 - Implementation of the Plan (65-65)
9.2 Categories of Marketing Tools (66-68)
10.1 What Is Public Relations? (69-69)
10.2 Earned Media (70-77)
10.3 Public Speaking (78-79)
10.4 Events (80-82)
10.5 Promotions (83-86)
10.6 Sponsorships and Volunteering (87-88)
10.7 Other Public Relations Materials (89-92)
11.1 Types of Advertising Tools (93-93)
11.2 Print Media (94-100)
11.3 Signage (101-106)
11.4 Multi-Media: Radio, Television, and Video (107-109)
11.5 Internet and Website Tools (110-118)
12.1 Business, Civic, and Non-Profit Networking Opportunities (119-121)
12.2 Networking with Professional and Industry Organizations (122-122)
12.3 Tradeshows and Conferences (123-126)
12.4 Strategic Partnerships (127-129)
12.6 Contact Managers and Networking Tools (130-134)
Part 4 - Additional Resources (135-135)
13.1 SWOT Primer (136-136)
13.2 SWOT Examples (137-137)
13.3 SWOT Analysis Worksheet (138-138)
13.4 Marketing Inventory Worksheet - Human Resources (139-139)
13.5 Marketing Inventory Worksheet - Financial Resources (140-140)
13.6 Marketing Action Plan (141-141)
13.7 Marketing Record (142-142)
14.1 Greeley-Weld County Airport (143-144)
14.2 Houma-Terrebonne Airport (145-147)
14.3 Arnold Palmer Airport (148-153)
Chapter 15 - Frequently Asked Questions (154-154)
Chapter 16 - Glossary (155-156)
Chapter 17 - Bibliography (157-162)
18.2 General Aviation Airports (163-169)
18.3 Commercial Service Airports (170-175)
Abbreviations used without definitions in TRB publications (176-176)

Below are the first 10 and last 10 pages of uncorrected machine-read text (when available) of this chapter, followed by the top 30 algorithmically extracted key phrases from the chapter as a whole.
Intended to provide our own search engines and external engines with highly rich, chapter-representative searchable text on the opening pages of each chapter. Because it is UNCORRECTED material, please consider the following text as a useful but insufficient proxy for the authoritative book pages.

Do not use for reproduction, copying, pasting, or reading; exclusively for search engines.

OCR for page 4
4 Marketing Guidebook for Small Airports 1.3 NAVIGATING THE GUIDEBOOK The Guidebook is divided into four main sections that address how to put together, manage, and monitor a mar- keting plan (see Exhibit 1.2). · PART 1 includes this introduction and the basics of what goes into a marketing plan. · PART 2 presents seven steps to prepare and implement a marketing plan. · PART 3 describes public relations, advertising, and networking tools that airports can use. Tools are evaluated for cost, effectiveness, and complexity to implement. · PART 4 is a collection of additional resources for airport managers: worksheets to prepare a marketing plan case studies of airport marketing programs a bibliography, glossary, and frequently asked questions This how-to approach invites readers to (a) start at the beginning and read through the entire Guidebook or (b) use the Guidebook as a reference and scan areas of interest. The intention here is to introduce the basic framework and to provide success stories from other airports, tools, and worksheets that will help you construct an effective marketing program. Exhibit 1.2--Guidebook Organization. Part Part Part Part 1 2 3 4 Introduction Preparation Tools to Additional to & Execution Implement Resources Airport of a the Plan Marketing Marketing Plan Source: KRAMER aerotek, inc., March 2009