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ACRP Report 28: Marketing Guidebook for Small Airports (2010)
Airport Cooperative Research Program (ACRP)

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Kramer, Lois, Fowler, Peggy, Hazel, Robert, Ureksoy, Melissa, Harig, Gary, Transportation Research Board. "8.1 Step 6 - Execute the Plan." ACRP Report 28: Marketing Guidebook for Small Airports. Washington, DC: The National Academies Press, 2010.

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Front Matter (R1-R11)
Part 1 - Introduction to Airport Marketing (1-1)
1.1 Overview (2-2)
1.2 How Airports Use Marketing and Public Relations (3-3)
1.3 Navigating the Guidebook (4-4)
2.1 How Greeley-Weld County Airport Crafted Its Marketing Plan (5-5)
2.2 What Goes into a Marketing Plan? (6-6)
2.3 Seven Steps to Prepare and Execute a Marketing Plan (7-9)
Part 2 - Preparation and Execution of a Marketing Plan (10-10)
3.2 Assemble the Planning Team (11-11)
3.3 Brainstorm the Marketing Issues (12-12)
3.4 Marketing Goals and Objectives - First Draft (13-18)
3.5 Research Findings: Marketing Goals Reported by Airport Managers (19-21)
4.2 SWOT Analysis (22-28)
4.3 Resource Assessment (29-31)
4.4 Conclusions (32-32)
5.1 Step 3 - Revise Goals and Objectives (33-33)
5.3 Target Audience (34-34)
5.4 Message (35-35)
5.5 Actions - Marketing Tactics (36-39)
6.2 Cost of Different Tools (40-40)
6.3 Tools Airports Use Today (41-43)
6.4 Tools Airports Consider Most Effective (44-44)
6.5 Cost and Effectiveness Matrix (45-46)
6.6 Essential Marketing Tools for All Airports (47-47)
7.1 Core Components of a Marketing Plan (48-48)
7.2 Action Plan (49-52)
7.4 Putting the Principles to Work - Community Support Case Study (53-55)
7.5 Importance of a Powerful Executive Summary (56-56)
8.1 Step 6 - Execute the Plan (57-57)
8.2 Step 7 - Monitor and Evaluate the Plan (58-60)
8.4 Funding Sources (61-64)
Part 3 - Implementation of the Plan (65-65)
9.2 Categories of Marketing Tools (66-68)
10.1 What Is Public Relations? (69-69)
10.2 Earned Media (70-77)
10.3 Public Speaking (78-79)
10.4 Events (80-82)
10.5 Promotions (83-86)
10.6 Sponsorships and Volunteering (87-88)
10.7 Other Public Relations Materials (89-92)
11.1 Types of Advertising Tools (93-93)
11.2 Print Media (94-100)
11.3 Signage (101-106)
11.4 Multi-Media: Radio, Television, and Video (107-109)
11.5 Internet and Website Tools (110-118)
12.1 Business, Civic, and Non-Profit Networking Opportunities (119-121)
12.2 Networking with Professional and Industry Organizations (122-122)
12.3 Tradeshows and Conferences (123-126)
12.4 Strategic Partnerships (127-129)
12.6 Contact Managers and Networking Tools (130-134)
Part 4 - Additional Resources (135-135)
13.1 SWOT Primer (136-136)
13.2 SWOT Examples (137-137)
13.3 SWOT Analysis Worksheet (138-138)
13.4 Marketing Inventory Worksheet - Human Resources (139-139)
13.5 Marketing Inventory Worksheet - Financial Resources (140-140)
13.6 Marketing Action Plan (141-141)
13.7 Marketing Record (142-142)
14.1 Greeley-Weld County Airport (143-144)
14.2 Houma-Terrebonne Airport (145-147)
14.3 Arnold Palmer Airport (148-153)
Chapter 15 - Frequently Asked Questions (154-154)
Chapter 16 - Glossary (155-156)
Chapter 17 - Bibliography (157-162)
18.2 General Aviation Airports (163-169)
18.3 Commercial Service Airports (170-175)
Abbreviations used without definitions in TRB publications (176-176)

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CHAPTER 8 EXECUTE, MONITOR, AND EVALUATE THE PLAN 8.1 Step 6--Execute the Plan 8.2 Step 7--Monitor and Evaluate the Plan 8.3 Modify Your Marketing Plan 8.4 Funding Sources Previous chapters provide a framework to build a marketing plan. In Step 6, it is time to execute the plan, which requires focused management. In Step 7, it is important to monitor and evaluate the results, and make mid-course adjustments if necessary. This chapter also includes a closer look at possible funding sources for marketing, Tools to Reach Audience and Step 5 Deliver Message Step 6 Execute Plan Step 7 Monitor and Evaluate Source: GMH Consulting, LLC 8.1 STEP 6--EXECUTE THE PLAN The value of the marketing plan ultimately is in its implementation. One person needs to be in charge to man- age the program and make sure that roles and responsibilities are clear and that schedules and budgets are understood. The management duties include the following: · Communication with the marketing team, the airport's governing entity, and other stakeholders · Assignment of roles and responsibilities to staff, volunteers, and other participating organizations · Milestones to gauge progress of the SMART objectives · Review Although it is possible to write much more about executing the plan, the fact is that managing a marketing program is just like managing many other multi-phased projects that airport managers have experience doing. 57