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Common Use as Applied Throughout the Industry 11 Figure 2-2. Passenger boarding bridge. effects to passenger flows, facility usage, and aircraft gate utilization. All of these considerations are discussed further in Chapter 3. Airlines had to be able to have a guaranteed level of service, because in a common-use imple- mentation they did not necessarily have control of the maintenance and repair of those facilities. Airport operators had to consider providing a service level agreement for all services which the airport operator provided. Airport operators had to remember that the airlines needed these resources for core business operations such as checking in passengers, boarding planes, and other mission-critical tasks. Although the airport operator was the facility owner, the airline had their business model affected when common-use resources did not function properly. For careful air- port operator considerations, Chapter 3 presents the issues and opportunities presented by the airlines, broken out per divisional section. U.S. Application (Airport Characteristics) When looking at common use at airports, the type of airport (i.e., hub, non-hub, or origin and destination airport) is important. Implementing common use at each of these types of airports has different considerations and success factors. Hub Airports Hub airport operators that have implemented common use have tended to implement it at international gates and check-in counters, if they have them, and at non-hub airline locations, in some limited cases. Implementing common use at the international gates enables the airport operator to create flexibility for international traffic and gain an understanding of common-use resources with airlines more commonly using these types of resources outside of the United