Below are the first 10 and last 10 pages of uncorrected machine-read text (when available) of this chapter, followed by the top 30 algorithmically extracted key phrases from the chapter as a whole.
Intended to provide our own search engines and external engines with highly rich, chapter-representative searchable text on the opening pages of each chapter.
Because it is UNCORRECTED material, please consider the following text as a useful but insufficient proxy for the authoritative book pages.
Do not use for reproduction, copying, pasting, or reading; exclusively for search engines.
OCR for page 76
76 Guidebook for Implementing Passenger Rail Service on Shared Passenger and Freight Corridors
The status of STB and FRA efforts in response to these sections of PRIIA will be evolving
over the coming months and years. Passenger rail interests are strongly advised to inform
themselves of the current status of these efforts before entering negotiations with Amtrak and
host railroads.
The above requirements apply to intercity services as operated by Amtrak. In addition, PRIIA
Section 401 empowers the STB to conduct non-binding mediation if a commuter rail agency and
a host railroad cannot reach agreement on access terms on their own. This power has been dis-
cussed in Section 4.4 of this Guidebook in reference to negotiating and finalizing a basic access
agreement. The STB may exercise the same powers if a commuter rail agency and host are unable
to reach agreement regarding service additions and other changes.
5.2.2 Performance Monitoring and Service Quality
Service performance can be maintained at a high level only if it is both monitored regularly and
arrangements are in place to address cases of unsatisfactory performance. Poor OTP and poor
service in other areas can have a substantial adverse effect on ridership. In addition, delays have
an adverse impact on operating costs, including additional train crew working hours, provision
of substitute transportation if a train has to be terminated short of its destination, and compen-
sation to passengers for missed connections. Recommended practices in each area are discussed
in Sections 5.3 and 5.4 for Amtrak intercity and commuter service, respectively. Specific areas of
interest include:
· Reporting obligations--what is reported by the host railroad, Amtrak (if involved), and a con-
tract operator (if involved) to the passenger rail agency and between each other. Usually,
this includes service performance metrics such as delay minutes, analysis of delay causes and
responsibilities, OTP, requirements for special reports on unusual delays and events, and
arrangements for communicating information to the public, as required. Agencies responsi-
ble for shorter intercity corridors may find that regular Amtrak reporting procedures may
not be adequate and will have to establish separate local mechanisms.
· Incentives, penalties, and contractually enforceable standards for OTP (host railroad) and
other performance factors (for example, with a contract operator).
· Recommended practices for working with a host railroad to correct persistent poor performance.
· Lines of communication between host railroad, passenger rail agency, O&M contractor, or
Amtrak, including arrangements for regular performance review meetings and establishing
plans of action to address poor performance.
5.2.3 Agreement Revisions and Updates
As discussed in Chapter 4, recommended practice with respect to access agreements is to exe-
cute a long-term (20 years or more) master agreement with Amtrak (if intercity service) or
directly with the host railroad (if commuter service). The long-term agreement will guarantee
access and specify access terms, but will contain provisions for regular revisions of service details
(e.g., number of trips up to a specified maximum, journey times, station stops) and additional
infrastructure investments as needed. The agreement gives all users confidence that they can fol-
low their long-term strategic plans for the corridor without risk that their plans will be blocked
by an inability to renegotiate the agreement at some point in the future. However, because
demand for both freight and passenger service and the availability of funding for service devel-
opments are unpredictable, it is also necessary to have flexibility to adjust the agreement within
defined limits in response to changing conditions. The agreements should be based on long-term
plans and traffic forecasts for each corridor user and should provide security of access for ser-
vices up to the planned or forecast traffic levels, plus an allowance for additional growth. In almost