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60 APPENDIX D Representative Readiness Checklist (Danilo Simich, Parsons and John Christianson SeaTac 2003) ACTIVATION CHECK LIST SEA SOUTH TERMINAL EXPANSION PROJECT (STEP) "Despite the scientific and technological advancement in recent years, human foresight is still very limited, so that not everything one handles will turn out the way that is foreseen. Good planning is therefore important in the development of a project, but good planning does not necessarily mean perfect planning, and problems that cannot be reasonably foreseen or contemplated by the human brain will often occur." (Commission of Inquiry, Chek Lop Kok International Airport) Synopsis This is a comprehensive list of tasks, related to a system or a process, that need to be accomplished for the opening of STEP. It is one of the tools used in facility activation for establishing clear and balanced expectations, setting schedules, and defining deliverables. Table of Contents A. ALL ..................................................................................................................................................................... 63 A.1. BUDGET AND STAFFING ................................................................................................................................ 63 B. AVIATION FACILITIES GROUP .................................................................................................................. 63 B.1. BAGGAGE HANDLING SYSTEM (BHS)........................................................................................................... 63 B.2. BUILDING MANAGEMENT/AUTOMATION SYSTEMS........................................................................................ 64 B.3. AIRPORT WIDE SYSTEMS INTEGRATION TESTING .......................................................................................... 65 B.4. ACTIVATION COORDINATION/FACILITATION ................................................................................................. 65 B.5. STEP MAIN DISTRIBUTION MECHANICAL ROOM .......................................................................................... 65 B.6. HVAC ......................................................................................................................................................... 66 B.7. AIR QUALITY TESTING AND MANAGEMENT .................................................................................................. 66 B.8. GENERATORS EMERGENCY POWER ............................................................................................................... 66 B.9. ESCALATOR, ELEVATOR, MOVING WALKS, AND WHEEL CHAIR LIFT ............................................................ 67 B.10. ENVIRONMENTAL ......................................................................................................................................... 67 B.11. MAINTENANCE SERVICE CONTRACTS ........................................................................................................... 68 B.12. WARRANTIES CONTRACTOR AND OR MANUFACTURER .................................................................................. 68 B.13. RADIO .......................................................................................................................................................... 68 B.14. PLUMBING SANITARY WASTE ....................................................................................................................... 68 B.15. WATER DISTRIBUTION .................................................................................................................................. 68 B.16. INDUSTRIAL WASTE SYSTEMS ...................................................................................................................... 69 B.17. INSURANCE COVERAGE ................................................................................................................................ 69 B.18. CABLES, COMMUNICATIONS, AND WIRELESS ................................................................................................ 70 B.19. SOLID WASTE COLLECTION .......................................................................................................................... 70 B.20. UTILITY METER READING ............................................................................................................................ 70 B.21. MAINTENANCE MATRIX, AIRPORT/AIRLINE/CONCESSIONS ............................................................................. 71 B.22. DOOR SYSTEMS ............................................................................................................................................ 71 B.23. LOADING DOCK ............................................................................................................................................ 71 B.24. ELECTRIC AND DOOR SHOPS ......................................................................................................................... 71 B.25. AS-BUILT DRAWINGS ................................................................................................................................... 71 B.26. CLOCKS........................................................................................................................................................ 71 B.27. FOUNTAIN SERVICE/POOL ............................................................................................................................ 72 B.28. PRE-CONDITIONED AIR, FINAL SOLUTION .................................................................................................... 72

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61 B.29. ROOF SYSTEMS ............................................................................................................................................ 72 B.30. GLAZING SYSTEMS ....................................................................................................................................... 72 B.31. ARCHITECTURAL FINISHES (INTERIOR) ......................................................................................................... 72 C. AERONAUTICAL LINE OF BUSINESS........................................................................................................ 72 C.1. AIRLINE COORDINATION............................................................................................................................... 72 C.2. FIRE PROTECTION ......................................................................................................................................... 73 C.3. SIGNS (TEMPORARY AND PERMANENT)......................................................................................................... 74 C.4. PUBLIC ADDRESS SYSTEM ............................................................................................................................ 75 C.5. OFFICE TOWER ............................................................................................................................................. 75 C.6. OPERATIONAL READINESS TRIALS ................................................................................................................ 76 C.7. PASSENGER LOADING BRIDGES .................................................................................................................... 76 C.8. APRON/RAMP PROCEDURES .......................................................................................................................... 76 C.9. AIRCRAFT PARKING POSITIONS/GATE ASSIGNMENT...................................................................................... 76 C.10. SAFETY PROGRAMS ...................................................................................................................................... 77 C.11. OPERATING/EMERGENCY PLANS................................................................................................................... 77 C.12. SEATAC RULES AND REGULATIONS/TARIFFS ............................................................................................. 77 C.13. EMPLOYEE ORIENTATION ............................................................................................................................. 77 C.14. STEP RELOCATION/MOVE COORDINATION AND DEACTIVATION OF SPACE ................................................... 78 C.15. ALOB SERVICE CONTRACTS ........................................................................................................................ 78 C.16. GROUND POWER, 400 HZ ............................................................................................................................. 78 C.17. CONSTRUCTION/OPERATIONS COORDINATION .............................................................................................. 78 C.18. ADVISORIES ................................................................................................................................................. 79 C.19. COMBINED COMMUNICATIONS CONTROL CENTER (C4) ................................................................................ 79 C.20. CLOSED CIRCUIT TELEVISION (CCTV) ......................................................................................................... 79 C.21. OPENING EVENT/PUBLIC RELATIONS ............................................................................................................ 79 C.22. APRON AND HYDRANT FUEL SYSTEM PROJECTS ........................................................................................... 80 C.23. CUSTODIAL SERVICES................................................................................................................................... 80 C.24. WAY FINDING COORDINATION ..................................................................................................................... 80 C.25. QUEUE MANAGEMENT.................................................................................................................................. 80 C.26. VIP HANDLING ............................................................................................................................................ 81 C.27. PEST AND RODENT CONTROL........................................................................................................................ 81 C.28. WILDLIFE CONTROL ..................................................................................................................................... 81 C.29. PRECONDITIONED AIR .................................................................................................................................. 81 C.30. SKY CAP PODIUMS ....................................................................................................................................... 81 C.31. LOST AND FOUND ......................................................................................................................................... 81 C.32. AIRCRAFT DOCKING SYSTEMS ...................................................................................................................... 81 C.33. CASEWORK/TICKET COUNTER ...................................................................................................................... 81 C.34. SATELLITE TRANSPORTATION SYSTEM (STS) ............................................................................................... 82 C.35. ART DISPLAYS ............................................................................................................................................. 82 C.36. NOISE DISPLAY RELOCATION (CONSIDER IF REQUIRED)................................................................................. 82 D. BUSINESS DEVELOPMENT........................................................................................................................... 82 D.1. TENANT LEASE ADMINISTRATION (AIRLINE AND OTHERS)............................................................................ 82 D.2. CONCESSIONAIRES........................................................................................................................................ 82 E. LANDSIDE LINE OF BUSINESS .................................................................................................................... 83 E.1. CURBSIDE/ROADWAYS ................................................................................................................................. 83 E.2. GROUND TRANSPORTATION .......................................................................................................................... 83 E.3. PUBLIC PARKING .......................................................................................................................................... 83 E.4. EMPLOYEE PARKING..................................................................................................................................... 84 F. SECURITY ......................................................................................................................................................... 84 F.1. ACCESS CONTROL SYSTEM ........................................................................................................................... 84 F.2. SECURITY COMPLIANCE ............................................................................................................................... 84 F.3. TRANSPORTATION SECURITY AGENCY (TSA) ............................................................................................... 84 F.4. KEY CONTROL.............................................................................................................................................. 85 F.5. POLICE SERVICES ......................................................................................................................................... 85 G. TECHNOLOGY............................................................................................................................................ 85 G.1. COMMON USE TERMINAL EQUIPMENT (C.U.T.E.)/BAGGAGE SOURCE MESSAGE (BSM) SYSTEMS................ 85 G.2. FLIGHT INFORMATION DISPLAY SYSTEM (FIDS)/FLIGHT INFORMATION MANAGEMENT SYSTEM (FIMS)...... 86 G.3. BLANK ......................................................................................................................................................... 86 G.4. OTHER INFORMATION TECHNOLOGIES SYSTEMS ........................................................................................... 86 G.5. TELEPHONE (PUBLIC, COURTESY, CONVENTIONAL)...................................................................................... 87

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62 BACKGROUND Beyond commissioning, activation is the process of moving from the construction phase to full operation of a facility. The process requires the engagement and participation of the airport operations, business and facilities management, and staff. Activation is ultimately the responsibility of the owneroperator of the facility and is carried out by the existing organization. The Checklist presents all of the tasks (related to a system or a process) to be planned and executed between now and on or about the opening of STEP. It is comprehensive and is intended to avoid overlooking actions necessary for managing, operating, and maintaining STEP. The Checklist is dynamic. It is expected that tasks will be added, consolidated, or removed. Tasks are grouped within six Activation Sub-committees: Aviation Facilities Group, Aeronautical LOB, Business Development, Landside LOB, Security and Technology. The tasks are ranked in order of priority within each Sub-committee. Those tasks that are highlighted are characterized as vital to the opening of STEP. A system or process is vital if its function could not be achieved through a temporary solution and if it is complex requiring the coordination of numerous resources to activate. The Checklist includes the person that is delegated authority for leading the task. In some instances key persons supporting the activity are also indicated on the Checklist and people responsible for an activity within a task are listed. Representative Readiness Checklist Acronyms ACS Access Control System IT Information Technology ALOB Airport Line of Business IWS Storm Water Filtration System AOA Airport Operations Area L&I Labor & Industry AODB Airport Operation Database LAN Local Area Network ATC Air Traffic Control LOB Line of Business ATO Airport Ticket Office MEFOG Generator Cooling System AV Audio Visual MSDS Material Safety Data Sheets BA British Airways Mtc. Maintenance BIDS Baggage Information Display System NOTAMS Notices to Airmen BITS (phone) Baggage Information Telephone System NW Northwest BMPs Best Management Practices O&M Operations & Maintenance BSM Baggage Sortation Message OSHA Occupational Safety & Health Administration C4 Combined Communications Control Center PA Public Address CD Compact Disc PC Air Pre-Conditioned Air CIBS Communications Interface Backbone System PIO Public Information Officer CIP Capital Improvement Program PLC Programmable Logic Controller CM Construction Manager PM Program/Project Manager CMMS Computerized Maintenance Management POS Port of Seattle System PPE Personal Protection Equipment CUS Common Use Systems RE Resident Engineer DDC Direct Digital Control RF Radio Frequency EDS Explosive Detection System RFP Request for Proposal E-stops Emergency Stops RIDS Ramp Information Display System EVA An Airline ROM Read Only Memory F&I Facilities and Infrastructure RON Remain Over-Night F&I Finance & Insurance SAS Skandanavia Air Systems FAC Facilities SDS Storm Drain System FF&E Furniture Fixtures & Equipment STEP South Terminal Expansion Project FIDS Flight Information Display System STS Satellite Transportation System FIMS Flight Information Management System SWPPP Storm Water Pollution Prevention Program FMS Facility Monitoring System TBD To Be Determined FOD Foreign Object Damage/Debris TDD Telecommunications Device for Deaf GT Ground Transportation VIP Very Important Person HAZMAT Hazardous Materials WISHA Washington State Industrial Safety & HVAC Heating Ventilating & Air Conditioning Health Administration Hz Hertz WPCP Water Pollution Control Plan ID Identification Y2K Year 2000

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63 Checklist All Budget and Staffing Identification of Requirements Quantification and Justification Approval Process Recruiting Phasing of Hiring Process; ID badge, Training, Uniforms Aviation Facilities Group Sub-Committee Chair: Baggage Handling System (BHS) Team Leader: supported by and other resources for integrated testing and commissioning. Airline Check-in/Ticket Counter Workstations. New counter positions in STEP for airlines. The focus is on operational procedures for the new workstations. Are there any differences for the airline passenger service agents and airport maintenance staff? o Scales operating procedures o Displays intended for passenger service agents for BHS operation and those over the check-in counter positions and any back-wall displays. o Controls for dispatching bags Existing Airline Check-in/Ticket Counter Work Stations for airlines. Determine if there are any tasks associated with the existing equipment used by airlines that will be injecting bags into the STEP BHS and are there any possible consequences related to the counter casework project. Baggage Tag Printers o Verification that existing bag tag printers at existing counters produce tags of acceptable quality to be read in new BHS scanners. o Paper quality, supplier, and stock o Format, IATA or pier tag o Southwest Airlines bag tag printer and tag format o Frontier Airlines bag tag format Bag Tag Readers. Determining operating procedures and maintenance requirements for the readers. Manual Encode Stations. Determination who will be operating the encode stations, establishing the operating practices for that position, and staffing and training requirements (Note: Expectation that an Airline Consortium will be formed and a service provider will be selected by the Consortium to staff the manual encode stations) Operating Procedures and Practices. Written procedures manuals considering the following topics: o Out-bound baggage make-up carousel and in-bound baggage claim carousel assignment and operational changes to assignments and determination of FIMS interfaces o Airline check-in/ticket counter assignment procedures and practices for making changes o Baggage System Office (BSO) staffing and operating procedures o Code Share Association for Baggage Source Messages (BSM). Determine if there is an issue with code shares flight numbers being associate with tenant airline flight numbers o Oversized bags handling procedures and system for supporting transporting bags o Bag match/reconciliation. Airline requirements and practices o Transfer, late and early bag handling procedures Airline Consortium Service Provider for Operating Portions of the BHS o Formation and terms of reference for Airline Consortium o Scope of services provided by Consortium's service provider o Operating procedures for Consortium's service provider ALOB Position for system administration and monitoring. This function needs a position description EDS/ETD. o Determination of interface requirements with other software components and TSA's security system o TSA coordination o TSA certification of EDS devices o TSA approval of remote monitoring o Suspect bag and positive detection of explosive procedures Security Technical Coordination Radio Communications, identification of any interference with handheld radios and the BHS Airline Communications in the Bagwell (baggage make-up area), BITS phone Airport resources requirements and timing FIMS (BIDS/FIDS) coordination, out-bound and inbound operational and public displays

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64 Interface with FMS through CIBS. Future interface with Facilities Monitoring System (FMS) formerly Supervisory Control and Data Acquisition system (SCADA). FMS is intended to receive data from the BHS Programmable Logic Controllers (PLC) to monitor motor operation, photo eye status, alarms and power status. Baggage Sort Message System interface with BHS Server Determination of BHS monitoring and maintenance requirements Training on common use system. Establishing selective training prior to substantial completion and hand over to airport Operator and Maintenance Technician Training, Transition Plan from Old to New System o Baggage tubs Supplier Procurement Stock Re-circulation o E-stops Location Guards Re-activation o Weight and size limitations Airport-Wide Integrated Testing Manufacturer/Supplier Technical Support, On-Site and Remote o Airport BHS equipment o Other systems connected to BHS service programs o TSA Technical Service program and on-site support. What is TSA's plan to conduct PM and repair maintenance for its equipment? Service Contract Spare Parts Contractor O&M Manuals Building Management/Automation Systems Team Leader: By System and Discipline List of Systems: 1. DDC System using the Building Management software providing: HVAC controls and monitoring with links to the fire detection smoke evacuation system and for monitoring the position of the fire damper position monitoring Generator sets monitoring and integration to the generator engine cooling system Monitoring fire pumps Monitoring sanitary lift stations Monitoring water systems: Steam, chilled water, potable water, hot heating water and monitoring natural gas consumption, data to be used to billing Team Leader: F&I supported by, F&I; Mtc. 2. Facilities Monitoring System (FMS), replacing SCADA: Monitoring inbound BHS Monitoring elevators, escalators and moving walks (Lift Net Software) F&I; supported by Mtc., and, Mtc., 3. Power Monitoring and Data Gathering (PMDG) for monitoring including power centers, quality, output and metering: F&I 4. Water Distribution System, part of DDC Building Management System: F&I, supported by, and Activities: Program Administration Identify warranty scope and make provisions to supplement warranty as necessary with a service contract or in-house staff Revise as necessary service contract to include attending to the following: o Smoke evacuation system - Fire damper position monitoring - Mode selection feature of smoke evacuation system o Monitoring and possible control of the Gen Set cooling system o All new mechanical equipment Airport Procedures Manuals Revise procedures manuals as necessary: o Operating procedures DDC controls monitoring use of Apogee software including interfaces to fire detection/enunciation/suppression system: - Zone response on interface - Links to local power distribution for shutdown in C4

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65 o Gen Set operating and maintenance procedures o Operating procedures for staff assigned to the FMS and PMDG work stations o Maintenance procedures o Operations and maintenance procedures for STEP fire pump and associated jockey pump and the inter- tie with the pump house Equipment/Systems Determine system requirements for activation on Water Distribution System Participate and support Project Team RE on inspection and testing of systems Obtain contractor O&M manuals CMMS, STEP project team to deliver completed CMMS forms to airport Mtc.: Mtc. Manufacturer/Supplier Technical Support, On-Site and Remote Service Contract: By specific system/discipline, supported by and or Accounting/Purchasing Department Spare Parts: obtain list, acquire from contractor, acquire additional as may be required, catalog, store, and inventory Training Identify training requirements and define contractor provided training program Develop and implement training plan Airport Wide Systems Integration Testing Leader: Leaders from each team responsible for a system DDC Building Management/Automation System for monitoring and control: Electrical Systems: F&I; supported by: F&I; Mt; Mtc. Lighting Control: Wendell Umetsu, F&I; supported by: F&I; Mt; Mtc. Water Distribution Systems: F&I supported by F&I CMMS: Mtc. Facility Monitoring System FMC: F&I Security Access Control System: supported by; Mtc.; PMG Power Monitoring and Data Gathering (PMDG) for monitoring including power centers, quality, output, and metering: F&I supported by Utilities Manager and, Mtc. Fire Detection, Suppression and Enunciation Systems: supported by and BHS: supported by and Activation Coordination/Facilitation Team Leader: Identification of Tasks in an Activation Checklist Development of STEP Activation Program Committee Creation of Activation Sub-Committees and Task Teams Preparation and Maintenance of an Activation Schedule Creation of a Milestones Matrix Preparation and Maintenance of an Activation Issues Log Airport Staff Reporting relationship meetings and issues coordination and resolution Contractor and Tenant Briefings and Information Exchange Coordination with PMs and CMs on related works PM Coordination with Management, Operations, and Maintenance Team on Issues on Deliverables Establishing Trials Programs Identification of Funding Requirements and Sources System Supplier Representatives and Technicians Deployment On-Site STEP Main Distribution Mechanical Room Team Leader: supported by List of Systems Co-located in the Room Water Meter Gas Distribution and sub-meters Steam to water heat exchanger for heating and potable water systems Condensate return water Circulation pumps for hot potable water Chilled water circulation pumps Potable water circulation pumps Activities Participate and support Project Team RE on inspection and testing of systems Obtain contractor O&M manuals CMMS, STEP project team to deliver completed CMMS forms to airport Mtc.: Mtc Manufacturer/Supplier Technical Support, On-Site and Remote Service Contract: By specific system/discipline, supported by and or Accounting/Purchasing Department

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66 Spare Parts: obtain list, acquire from contractor, acquire additional as may be required, catalog, store, and inventory HVAC Team Leader: F&I System Interface: F&I; supported by, Mtc. o Chilled water o Steam to water converter o Heating hot water distribution o Condensate return o Smoke control and fire damper position monitoring o Gen Set room ventilation o Control sequences and expansion of DDC links Heat Load: F&I; supported by, Mtc. Airport operating procedures Participate and support Project Team RE on inspection and testing of systems Determine and implement "off-gassing" mitigation program Obtain contractor O&M manuals Develop training program o Identify training requirements and define contractor provided training program o Develop and implement training plan CMMS, STEP project team to deliver completed CMMS forms to airport Mtc.: Mtc Manufacturer/Supplier Technical Support, On-Site and Remote Service Contract: By specific system/discipline, supported by and or Accounting/Purchasing Department Spare Parts: obtain list, acquire from contractor, acquire additional as may be required, catalog, store, and inventory Demonstration of accessibility for equipment maintenance such as filter and component changes STEP Project Team Responsibility: Balancing and Testing: STEP Project Team: After Turnover -, F&I; supported by, Mtc. Air for electronic components Testing Criteria Air Quality Testing and Management Team Leader: F&I; supported by, F&I; and, Safety. Using existing testing procedures, do air quality readings prior to opening Ventilation system initial operation to remove concentrations of "off-gassing" orders from new finishes Generators Emergency Power Team Leader: F&I; supported by; F&I, Mtc., Review System distribution system and sequence of operation Review System protection settings and compare to generator setting to ensure coordination and protection. Review specifications for the generator room features: o Environmental controls for generator room o Fire detection, enunciation, and suppression system for the generator room o Exhaust system CMMS, PM: Mtc. supported by, Mtc. Airport operating procedures o Determine procedures for selection of emergency power distribution for passenger loading bridges Participate and support Project Team RE on inspection and testing of systems Obtain contractor O&M manuals Airport operating procedures, prepare and distribute Develop training program o Identify training requirements and define contractor provided training program o Develop and implement training plan o General operating requirements: engine, fuel system (tanks, pumps) Participate in trials for demonstration of emergency power systems and selection of power distribution to passenger loading bridges in cooperation with the airlines CMMS, STEP project team to deliver completed CMMS forms to airport Mtc.: Mtc Manufacturer/Supplier Technical Support, On-Site and Remote Service Contract: By specific system/discipline, supported by and or Accounting/Purchasing Department Spare Parts: obtain specified and manufacturer's recommended list, acquire from contractor, acquire additional as may be required, catalog, store, and inventory

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67 Escalator, Elevator, Moving Walks, and Wheel Chair Lift Team Leader: F&I; supported by, Mtc. Determine schedule for "handover" of devices and plan participation in testing and commissioning activities and review operating procedures related to: o Alarm and Emergency Telephone/Intercom Monitoring Systems with connection to C4 o Confirm that firefighters keys are set for new elevators o Confirm connection to fire detection/enunciation/suppression o Establish the start of warranty program and determine the need for extending the warranty period Review Division 14 inspection and testing commissioning plan and determine if duration tests are required Revise service contract for elevator service provider (note: plan to rebid the contract in the 3rd quarter of 2004) Confirm service contractor technicians are familiar with the operation and maintenance requirements for new equipment Coordination for connection to Lift-Net Monitoring Systems, a subset of FMS Contingency plans, determine alternatives for each elevator Emergency response review procedures and modify as necessary Programming Elevator Operation, Interim and Final Manufacturer/Supplier Technical Support, On-Site and Remote Establish maintenance program for monitoring and reporting potential leaks for hydraulic fluid Environmental Team Leader: supported by and Water Quality. 1. STEP area to be included in process/procedures for grease trap maintenance o Coordinate with F&I to ensure procedures exist and this process is included o Review and provide input into maintenance procedures 2. Assure loading docks and maintenance facilities do not drain to SDS or procedure and funding in place to retrofit for that: o Participate in walk-through o Review as-built drawings 3. Fuel hydrant system operations coordinated with rest of the airport (fueling procedures and system maintenance). o Determine requirements for design and maintenance o Coordinate with PM and F&I o Review and provide input into maintenance procedures 4. Assure that SDS manholes on the ramp side are covered with bolted lids with gaskets. o Participate in walk-through o Review as-built drawings 5. Provide design information on SDS and IWS (pump size, flow rate, information on when they will operate, how they are operated, and where they discharge). Also provide O&M manual for these pumps. o Coordinate with PM and F&I to obtain information o Review vendor operating procedures manuals o Review and provide input to maintenance procedures o Review as-built drawings o Confirm all permits include STEP scope 6. Procedures for storm water and bioswale treatment BMPs inspection and O&M manuals. o Review SWPPP and confirm STEP is included o Coordinate with F&I o Review inspection procedures 7. Confirm roof drainage and B2OBF drainage interfaces o Participate in walk-through o Review as-built drawings 8. Bird perch/roosting controls are in place (water quality issue--wildlife issue for as well) o Participate in walk-through with contractor Contaminated Site Management. 1. Process in place to facilitate replacement and maintenance of, and provide access to, groundwater monitoring wells that are being installed as part of STEP construction (?) o Participate in walk-through o Review as-built drawings o Coordinate with airfield operations and airlines to ensure operating practices do not conflict o Develop policy and process promote implementation 2. Procedures (including policy and process document as noted above) to access and maintain permanent methane extraction system

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68 Hazardous Materials Management. Lead: and supported by 1. Need a Port-approved Water Pollution Control Plan from each tenant who is required to have one. Alternately have one airport-wide WPCP with tenant agreements in place for their procedures, resources to implement it. o Review concession and airline contracts to ensure clause includes obligation to prepare and present a plan o Coordinate with ALOB, legal, concessions o Site/facility inspections for compliance with WPCP 2. Assure escalator pits are in contained areas or a procedure is in place to retrofit for that. o Coordinate with F&I o Review and provide input to procedures Training 1. On-going training/technical assistance 2. Provide technical assistance and support for training for maintenance and airlines Maintenance Service Contracts Team Leader: By system or discipline supported by , or Accounting/Purchasing Department Scope of Work Revisions Operating Procedures Bid, Selection, Award, and Contract Revision/Renewal Process Employee Orientation Service Contractors: o Elevator and escalator: Mtc. o DDC building controls and building automation system: supported by , Mtc. o Landside pavement sweeping and snow removal: and o HVAC system: o Scales: Note: Small Works Contracts valued at $100K with an option to increase to $200K do not need revision to scope: On-Call General Construction, Floor Covering Maintenance, On-Call Electrical, Paint Striping, Glass Replacement, Landscaping, and Snow Removal Warranties Contractor and or Manufacturer Team Leader: supported by Disciplines Adapt procedures on conveyors format for administration of warranties to all warranties: Inputs to CMMS to be used to compile warranty data: Mtc. Develop data on warranties: o Terms and Conditions: for example, layers of warranty coverage such as one year contractor warranty followed by individual manufacturer warranty o Contacts: how do we administer the contacts between airport and contractor/manufacturer o Requirements to Maintain the Warranty: Airport needs to review warranty requirements and decide to meet, exceed or develop alternative maintenance program Develop training program for discipline managers to promote consistent management filing of claims on the warranties: Radio Team Leader: supported by, Mtc. If necessary, include items on STEP in the airport procedures and/or training programs regarding mitigation of exposure to RF Antenna Installations and farm. Antenna Effectiveness and interference. SeaTac Telecommunications Architecture Review Team (START) for review and approval of all Airline, Tenant, Contractor, and airport radio system installations Safety Precautions and Placards Plumbing Sanitary Waste Team Leader: F&I supported by, F&I;, Mtc.; Engagement in the testing and commissioning through the project team Training and review of riser diagrams Spares, warranties, and manuals on all lift stations and O&M training on non-standard lift station equipment. Water Distribution Team Leader: F&I; supported by, F&I

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69 Need to install a water test station Support the Project Team RE in inspection and testing with emphasis on: Back flow prevention: obtain list of installations and test certificates Sterilization and pressure tests: witness testing, obtain test certificates, and confirm tagging of valves Identify location of isolation valves and advise staff Identify and include in CMMS preventive maintenance activities Review equipment specifications for any special procedures required for training Spares, warranties, and manuals on components that may be unique to existing airport equipment Identification and service of water meters Booster Pumps: identify locations, obtain description of operation, establish method of monitoring operation, obtain O&M manuals, warranty, spares, and training Industrial Waste Systems Team Leader: Mtc. supported by, F&I Review Pump Station operating procedures and develop airport operating and maintenance procedures and a training program as required Support Project Team RE on inspection and testing with emphasis on confirmation of a clear connection to the storm water treatment plant Spares, warranties, and manuals on components that may be unique to existing airport equipment Insurance Coverage Team Leader: Port Corporate Risk Management Property Insurance Coverage- a. Insurance coverage procurement on a "replacement cost basis." i. Need bill of materials of all assets from construction PMs. 1. Shell/construction of building 2. Furnishings 3. Special systems 4. Baggage handling systems ii. Need values by July 15 in order to place coverage by 10/1/03. b. Specific areas for which accurate dollar numbers are needed for STEP Include: i. FIMS ii. CUTE iii. ACSU iv. C4 v. Office equipment Fire and Life Safety Protection Coordination and Commissioning c. Commissioning of fire protection and life safety systems by property insurer (FMG-Factory Mutual Global) d. Punch list walk-throughs with Port Fire Department (currently taking place) e. Punch lists submitted to REs for specific items f. Communication of acceptable systems to Port Risk Manager by insurer g. Systems Include: i. Automatic sprinkler systems ii. Early warning detection systems iii. Fire pump system for STEP tower iv. Earthquake sway bracing on fire protection systems Liability Insurance Coverage h. Ensure Leases Have Proper Wording--Check with Legal to include: i. Hold harmless ii. Indemnification clause to include any alleged acts and defense costs iii. Waiver of subrogation clause--to be waived against port iv. Requirement for Certificate of Insurance 1. Port added as an Additional Insured 2. Port provided with Endorsement showing Additional Insured status 3. Minimum solvency rating of insurance company is A 4. Port provided with actual copy of certificate v. Extends to: 1. Property rentals 2. Vendors 3. Concessionaires 4. Taxis 5. Other use agreements

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70 i. Identify Specific Areas of Liability Insurance Coverage Required i. General Liability for Premises Use/Occupancy 1. Minimum limit of $3 million/occurrence ii. Auto Liability 1. Minimum limit of $1/million per accident 2. Coverage for any owned, rented, leased, or hired auto iii. Liquor Liability for those who serve alcohol 1. $1 million minimum iv. Errors/omissions for professional agreements (check with risk management) Cables, Communications, and Wireless Team Leader: F&I; supported by, Aviation IT Infrastructure Supervisor, to be determined, and General Cable management system entry, documentation of as-built drawings. Presently working with Contractor to establish a convention Wireless--Note: No program active for installation of wireless systems, RFP being prepared Preparation of management, operations, and maintenance procedures manual Communications Infrastructure Backbone System (CIBS) CIBS is a passive network of fiber and copper cabling consisting of rooms, equipment racks, terminations, and cable trays being developed outside of the scope of STEP, but supporting systems that will be operational in STEP. List of Systems Linked to the CIBS Network: 1. Access Control System interface 2. Operational LAN a. FIMS b. Common Use Systems (CUS) i. Baggage Source Message (BSM) ii. Airline Check-in Counter and Boarding Lounge Podium Workstations 3. Controller Network a. Facilities Monitoring System (FMS) formerly SCADA b. BHS monitoring of PLC 4. Elevator, escalator, moving walks to replace existing systems 5. Power Monitoring and Data Gathering (PMDG) 6. CNN Broadband video POSSIBLE application 7. Tenant Applications 8. Radio 800 MHz System 9. MDR3 connection at C4 (Project issue not activation, highlighting milestone) Activities: Finish CIBS installation: CIBS project contractor Establish and manage allocation of fiber and copper o Review and update fiber allocation table Participate in Committee process for considering and acting on requests for communication pathway on CIBS Confirm use of system as planned and approved and support the users use of the system Solid Waste Collection Team Leader: FAC Determine space requirements for storage of collected recycling waste Establish procedures for segregation of construction debris of STEP contractor and tenant contractors and secure containers to avoid debris being mixed with airport waste Conveyance Within and Across Sterile Areas Compactor, installation, and power requirements Revise service contract, familiarization of contractor Utility Meter Reading Team Leader: supported by and Establish automated utility meter reading system Operating and maintenance procedures Natural gas meters linked to software, tied to DDC system Electrical meters linked to the Power Monitoring System

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77 Activation of new gate management software associated with FIMS Verify data connection with Airport Operation Database (AODB) Develop contingency plan and procedures including alternative data transfer with FIMS/FIDS Develop and implement training program for new gate management software Safety Programs Team Leader: Establishing designated safety bulletin boards o Posting OSHA 300 Log o L&I/OSHA required postings Material Safety Data Sheets (MSDS) o Collection and distribution of new product MSDS o Spaces for storing MSDS binders in new areas First Aid Stations, establishing locations and supplying with required equipment WISHA/OSHA Compliance, conduct safety site tours in preparation of operations, team with Maintenance Safety Manager and Fire Department o Lock-Out-Tag Out on new equipment o Confined space entry markings o Equipment guards o Signs and placards PPE and warnings o First-aid kits Develop site safety plan Operating/Emergency Plans Team Leader: By discipline General activities for all plans: Review existing procedures and compare to the features and systems of STEP and determine if revisions are required Review observations on items identified above with appropriate technical staff Prepare and distribute draft revised procedures to stakeholders Identify those procedures in the revised plans and develop scenarios which will need to be tested in the trials period FAR Part 139: Parts 1542/1544: Security Emergency Plan: ALOB; o Fire access familiarization and fire control room o EMS access familiarization o Earthquake response, cabinets o Floor plans o Space numbering system: o Incident command protocol change o Fire control room procedures o Signs including evacuation route signs Building Evacuation Plan: (emergency planning) Snow Removal/Deicing Plan: and Contingency Plan (adapting plans prepared for Y2K) Ramp Safety Procedures: ALOB Emergency Evacuation Drills STEP Office Tower Policies and Procedures: SEATAC Rules and Regulations/Tariffs Team Leader: ALOB and supported by and summer intern Review existing rules and regulations Benchmark with other airports Distribute initial draft for user review Issue final o Inter/Intra net update o CD ROM Employee Orientation Team Leader: ALOB Develop Orientation Tools o Orientation brochure Passenger processing Emergency services:

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78 Amenities Safety programs o Display signs Distribution o Airline management o Tenant and concessionaire management o Badge and ID office (possible) Develop Implementation Schedule, coordinated with construction General Training Program, coordinated with other tasks (train the trainer) STEP Relocation/Move Coordination and Deactivation of Space Team Leader: Plan, schedule, implementation, and coordination o Office tower: o Airport spaces: o Airlines: o Concessionaires--No relocations o Government agencies: Airport office clean before move (pitch and ditch): Office Manager TBD Deactivation of Existing Space After Move: support o Surrender of possession o Inspection of space o Disconnecting IT network connections o Making the space "safe" ALOB Service Contracts Team Leader: Various Scope of Work Revisions Operating Procedures Bid, Selection, Award, and Contract Revision/Renewal Process Employee Orientation Service Contractors, ALOB o Custodial Architectural exposed structural steel cleaning Window washing systems and procedures Window washing o Bag tippers, removal of bags from carousels o Lost and found Pest and Rodent Control: Solid Waste and Recycled Waste Collection: Facilities Ground Power, 400 Hz Team Leader: supported by Power Quality and Aircraft Compatibility Contingency Plan (aircraft APU, airline contractual obligations, environmental quality obligations) Airport operating procedures - New system procedures for airlines and airport staff Maintenance Procedures: Manufacturer/Supplier Technical Support, On-Site and Remote Contractor O&M Manuals Spare Parts Construction/Operations Coordination This is coordinating continuing construction activities by the STEP Contractor and others after the facility is transferred to the airport Team Leader: supported by

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79 STEP Closeout Plan: Preliminary Coordination Plan. Adaptation of existing construction improvement program procedures and maintain standard operating procedures for construction. Final plan prepared 90 days before turnover. o Construction laborer access: in cooperation with STEP Project Team o Material lay-down areas o Debris collection and disposal o Power and water cuts coordination: Maintenance o Work area isolation o Welding: o Confined space entry and related safety procedures: Advisories Team Leader: By area NOTAMS: ALOB primary responsibility of the ADM group with oversight by Construction Advisory Form (CAF), notifications from contractor and operational advisories: STEP Project Team Airline, notifications to and from airlines on operational and construction related changes: Respective Project Managers Communications: Public, Media, Governmental Entities, Tenants, Employees, Internal Port: PIO, Combined Communications Control Center (C4) Team Leader for operations and emergency monitoring and communications: ALOB Identify and define the systems to be monitored and controlled in C4 Establish operating requirements and develop operations and procedures manual Access for premise wiring (Equipment room MDR3; MERs) Coordinated Inspection and Testing: STEP and Project Team Maintenance requirements Training program and requirements Closed Circuit Television (CCTV) Team Leader: ALOB; supported by, Mtc. Type o Police: o Operational (gate assignment, terminal monitoring, ACC) o Security/ID access for AOA doors: o Maintenance: Baggage handling system monitoring: Expansion and upgrade of existing system requirements, new equipment requirements for control and recording Procedures Maintenance: Mtc.; supported by, Mtc. Opening Event/Public Relations Team Leader: in cooperation with STEP Project Team supported by Develop Public Relations Plan: o Schedule o Budget o Staff event, associated with the move-in to the office tower o Dignitary event o Media event, associated with beginning of operations o Possible participation with the readiness trials Public education programs, updating: o Port and airline web pages o Travel agents o Tenants o Service providers, ground transportation

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80 Apron and Hydrant Fuel System Projects Leader: PM/Construction Issues and for Operational Issues Construction Coordination o Civil works adjacent to STEP set for completion in September 2003. Includes removal of subterranean methane extraction pipes and installation of a permanent methane extraction system. Thereafter, electrical works, valve installation, and system flush and testing to occur beyond STEP opening. Coordination with gate assignment required. o Apron reconstruction project adjacent to STEP target completion, September 2003 Fuel truck procedures and practices, review and revise o Coordination with air carrier fuel consortium, fuels o Emissions/air quality coordination with airport environmental programs: o Spill response plan review and revise, coordinate with fire department Hydrant Fuel/Into-Plane Fueling Procedures, Entire system set to become operation March 2005 o To be established after STEP operational Coordination with Airline Fuel Consortium Agreement Update Rules and Regulations to include fuel considerations on carts: Custodial Services Team Leader: ALOB Construction Cleaning: STEP Project Team o Coordination with the STEP Project Team and with tenant contractors o Definition of scope of contractor cleaning o Scheduling for construction cleaning and establishing handoff of cleaning responsibilities Contract Administration, development of change order to custodial services contractor reflecting any revised definition of scope of work Phased labor hour plan for transition from construction clean to trials period to commencement of operations Janitor Closets and Storage Areas Access to Across Sterile Areas, ID Badge requirements, reissue Training/familiarization program with new terminal spaces and finishes o Airport custodial contractor o Other custodial contractors on procedures Solid Waste and Recycled Waste Collection and Removal o Conveyance methods and routes to collection containers at the loading dock o Collection containers in public areas and airport spaces, training on any new equipment Possible FIDS drop to custodial supervisor for monitoring terminal activity Way Finding Coordination Team Leader: Mobilization of supplemental employees and recruiting new employees and volunteers Orientation and Training of Pathfinders, Volunteers and supplemental employees o Tours o Getting familiarization for way finding staff o Conducting tours for support of public affairs initiatives Information Counter--Placeholder if provided: o Staffing requirements o Equipment installation, operating procedures and training (FIDS, paging, telephones, and possible other articles) General equipment needs; i.e., radio cell phones Space Requirements, break rooms, lockers Coordination with Convention and Visitors Bureau: Staff Support to Public Affairs Queue Management Team Leader: ALOB Scope: Develop plan for acquiring and installing stanchions for establishing customer queues Determine requirements: o Ticket/check-in counters o Security screening checkpoint o Gate podiums Develop plan o Airline coordination Procure and install stanchions

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81 VIP Handling Team Leader: ALOB and PIO Placeholder--continue existing practice with perhaps modifications to what spaces and other resources that may be available in STEP and the potential loss or reuse of spaces presently available for accommodating VIPs. Pest and Rodent Control Team Leader: ALOB Preventative measures during construction o Walk-throughs with project team o Animal pest monitoring, elimination and exclusion o Insect monitoring and breeding habitat surveillance/elimination o Design/install bird escapement device Initial actions prior to opening o Test Bird Escapement Device Routine maintenance o Pest control monitoring/control o Bird control as required Wildlife Control Team Leader: ALOB Preventative measures during construction o Walk-throughs with project team (done) o Plan/install bird exclusion/anti-perching devices ($85,000 estimate) o Identify/resolve landscaping-wildlife attractant conflicts (critical issue) Initial actions prior to opening Routine maintenance o Bird population monitoring and live-trapping Preconditioned Air Team Leader: ALOB and Interim Solution, airport supply air carts Contingency Plan (aircraft APU, airline contractual obligations, environmental quality obligations) Airport operating procedures o New system procedures for airlines and airport staff Maintenance Procedures: Manufacturer/Supplier Technical Support, On-Site and Remote Contractor O&M Manuals Spare Parts: obtain list, acquire from contractor, acquire additional as may be required, catalog, store, and inventory Sky Cap Podiums Team Leader: Not in scope of STEP project. Lost and Found Team Leader: Orientation of new facilities for lost and found contract operator including a facility walk-through Review and revise the operating procedures as required Establish points of contact for the contract operator with tenants and agencies in the airport Determine service/support contract requirements Identity Space Requirements, determine if existing location is adequate or if new location is appropriate Aircraft Docking Systems Team Leader: ALOB; supported by, ALOB Note: Presently not planned, general contractor installing supports Casework/Ticket Counter Team Leader: supported by

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82 Design Review Committee approval of casework standard Maintenance Program, Mtc.: Establish maintenance responsibility of scales and determine the certification requirements for the scales Get set of shop drawings Obtain spare laminate, stainless, and other finishes for repairs Determine type of lock sets, drawers, and drawer slides Satellite Transportation System (STS) Team Leader: Not an anticipated action item for STEP, Placeholder Interfaces for operating practices and passenger flows for STS station and STEP South Station Build-out: STEP Project Team Art Displays Team Leader: Develop relocation, schedule, and maintenance plan o Scope: Existing art relocation, from terminal building to STEP (Maki Sculpture) New art Exhibition art, museum of flight aircraft displays, and exhibit cases relocation Office art, relocation and possibly new o Topics: How and who will move art? Where will it be placed? When will it be moved/installed? Who will maintain the art? o Maintenance: Revise scope of work for present art program handler contractor Illumination for art, unique features One mechanical art display requiring maintenance Artist to provide maintenance program Airport to maintain Coordination with Public Relations Airport to provide lift for access to suspended aircraft display Noise Display Relocation (consider if required) Team Leader: Placeholder Business Development Sub-committee Chair: Tenant Lease Administration (airline and others) Team Leader: Lease documentation execution: (airline lease and advertising) - Exhibits - Amendments - Revised rents - Facility space database (including apron) - Revision of and acquisition of new tenant surety bonds Cable Television network contract: Cable service to hold-rooms, establish requirement and revise concession Cable TV service to tenant spaces Vacated Facility Plan Offices: Relocation Services: Establish business arrangements for advertising signs: Concessionaires Team Leader: Lease documentation execution: Concession Staff - Exhibits - Amendments - Revised rents Coordination with Construction CM, Concessionaire, and airport O&M on tenant improvements/build-out: Concession hours of operation, operations coordination for support services:

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83 Operational Coordination/Preparation of Operations Manual: - Deliveries - Loading dock scheduling, coordination, security - Waste collection Staffing: Concessionaires - Employee familiarization and training - Identification badges Retail Prime Coordination: Food and Beverage Prime Coordination: Direct Lease Coordination: Service Coordination, Amendments: - Telephone - Baggage cart - Lockers - Shoeshine - Vending - Newspapers - Internet kiosk - Currency exchange Storage Coordination: Security Coordination: Retail Signage: IT Coordination for telecom and special systems to install jumpers: Relocation Services (moving): Future Space Development. Some concession space in STEP will be available for future use and is not presently planned for development (areas to be walled off) Landside Line of Business Sub-Committee Chair: Curbside/Roadways Team Leader: Modify existing curbside signage: Expense - Enforcement - Police media - Sidewalk ends Complete STEP Lower Drive Curbside: CIP 101250 - Lower drive activation/startup - Courtesy van plaza activation/startup 100269 Roadway Signage: - Ticketing drive airline signage - Baggage claim drive airline signage Modify Airline Curbside Check-In: Modify Curbside Management Plan: Ground Transportation Team Leader: STEP: CIP 001662 - South GT lot activation/startup - Cruise lobby activation/startup (two phases, first temporary facility followed by second phase permanent facility) - Tour counter activation/startup o Includes procurement and installation of at first temporary facilities then later permanent facilities for these areas GT Phone Board Lower Drive: Small Job Modify Snow Removal Plan for South GT Lot: Hotel/Motel and GT Information Boards: Modify Custodial contracts for new facilities: Public Parking Team Leader: STEP Garage Plaza: New CIP - Pedestrian plaza activation/startup - POF machine activation/startup

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84 Modify Airline Signage: Expense, to produce the signs - Garage entrances - Helices - Elevator lobbies - Sky bridge Employee Parking Team Leader: Adjust Employee Bus Routes/Hire Additional Drivers: Expense - Additional airline employees - Additional security employees - Additional concession employees Security Sub-committee Chair: Access Control System Team Leader: Issue new badges for staff to work at STEP Integration of existing badge system database with new ACS Re-issue badges for construction contractor employee identification system for remaining works after opening Vehicle permits for construction contractor and service vendors Contingency plan Maintenance procedures: Security Compliance Team Leader: Law Enforcement/Civil Aviation Entity Liaison - Orientation - Procedure revisions - Communications Perimeter Security, inspection for compliance with security regulations and approve Relocated AOA Access Gate - Booth design installation - Furniture - Equipment - Back-up power - Transfer TSA Certification of Airport Security Plan per 1542/1544 Computer Systems Maintenance - ACS - Badge system Transportation Security Agency (TSA) Team Leader: Pax Screening Screening Check Point Layout, TSA Approval Pending - Equipment procurement Baggage X-ray equipment Magnetometers Exit control equipment - Installation - Testing - Staffing Operational Coordination Communications - Radio - Telephone - Alarm TSA Video/CCTV Equipment Requirements Space Requirements Security Screeners Office Build-out

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85 TSA Employee Parking TSA Equipment Late Delivery Alternative Planning Police/TSA Interface Airlines/TSA Interface Terminal Operations/TSA Interface TSA Activation Concourse yellow light alert system Key Control Contractor provides locksets and cores Team Leader: supported by AOA Access portals only Door Numbering System General Assignments Key Hierarchy, Great Grand Master Architecture Phasing of core installations Police Services Team Leader: Determine human resources requirements Coverage/staffing levels Recruiting Patrol and Public Safety Plan, review and adapt to STEP: Public safety Patrol response plans Crowd control protocol Traffic control Review and adapt existing procedures for responding to bombs: Unattended/suspicious bag procedures Bomb squad protocol Office tower and concourse evacuation protocol Develop search room protocol Police vehicle access, staging and parking General building and systems orientation Public address system FIMS Moving walks Security access control devices and requirements for reissuing badges Any new system or feature Relocation Plan Customs Interface Protocol Possible impact with international arrival baggage handling Identify Communications Systems Interface at C4 Test handheld radio and other communications devices coverage FAA Interface TSA Interface National Security Protocol FBI Interface Opening Celebrations Security coordination with Public Affairs CCTV Systems Operations: CCTV drops Coordination with other entities within airport Coordination with external entities Access Control System Technology Sub-committee Chair: Common Use Terminal Equipment (C.U.T.E.)/Baggage Source Message (BSM) Systems Team Leader: Software interface with BHS server Software interface with BSM server Software interface with Airline Reservations Systems Hardware Communications Links Airline Employee/Operator Training

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86 Airport Technician Training Update airport Operating procedures manuals Boarding Pass, Bag Tag, and document Printers Work Station for common use baggage service office Integrated Simulation Testing/Trials - Boarding pass - Bag tag - Ticket counter position dynamic sign - Out bound sort pier dynamic sign - BHS sortation - FIDS/BIDS - Gate assignment - Gate lounge and ticket lift podium equipment and sign Manufacturer/Supplier Technical Support, On-Site and Remote Service Contract Spare Parts Contractor O&M Manuals Division of Responsibilities for O&M Flight Information Display System (FIDS)/Flight Information Management System (FIMS) Team Leader: Integration - Workstation (CUTE, FIMS, plus capabilities to run other software systems) - ATC - BHS (none) - Gate assignment - Accounting (future) Public and Operational Displays Visual Paging, Interface between FIMS and Terminal-Wide Voice Paging Simulation Contingency Manufacturer/Supplier Technical Support, On-Site and Remote - Sign maintenance support - Provider support agreements Airport operating procedures manual Spare Parts Policy and Process Resource Assignment Consumable Management Training Airline Schedule Schedule Management System Team, Operations and Technology Coordination Asset Management Technology Migration/Transition Plan from existing to new systems C4 workstation Airline Coordination Blank Other Information Technologies Systems Team Leader: Aviation IT Infrastructure Supervisor, to be determined Background Note: Largely focused on implementation of a new Operations LAN and interfaces with other systems such as Enterprise LAN, and the CUTE/BSM interface to BHS Server via the Operations LAN. There are four separate IT projects with inter-relationships: Systems Construction, planned to be bid for the infrastructure to end devices for systems that will run on the Operations LAN CUTE/BSM, planned to be developed through seeking quotations from the current vendor FIMS, planned to be an RFP Operations LAN, planned to be a procurement led by the IT department Interface with existing system. Maintain functionality and connectivity with all systems Server and Network Switches Desktop Work Stations and printers Establish Network Operations Center

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87 Enterprise Local Area Network (LAN), office tower and other airport spaces IT connections; interface with Operations LAN: Verify testing of all current airport systems Conduct airport wide data and information systems integrated testing to confirm connectivity and functionality of application software connected to LAN Airport Move-In Support Requests, immediate response, set up service desk Airline Charge Administration Airport operating procedures Training on new systems Configuration Control Asset capture and inventory management of servers, workstations, and printers Operations LAN Maintenance Manufacturer/supplier technical support, on-site and remote Contractor O&M manuals Spare Parts: obtain list, acquire from contractor, acquire additional as may be required, catalog, store, and inventory Service Agreement Develop Operations LAN Policy and Process Telephone (Public, Courtesy, Conventional) Team Leader: Note: Port provides service for airport offices. Tenants obtain their own provider. Airport maintains cross-connects and cable plant to STEP. Directory Update. In progress, airport numbers will not change except those associated with conference rooms Contingency, use existing plan with Avaya emergency telephone system providing basic analog service Airport Phones - Office - Loading Bridges. For Airport/common use bridges only. o Need to confirm which bridges o Airport to install jumpers, cross-connects but airline provide phones for their bridges - Gate/Ticket Counters: o Update common use environment policy document (C.U.T.E. and FIMS) o Establish Airport position on location for phones o Establish Airport position on mix of common use and airline phones - Special Phones--C4 - Pre-wire cross-connects on existing phone switch Airline Telephone Requirements: Airline responsible for their leased areas, airport does cross connects only Telephone Company Interface, Coordination with QWest - Service request - Installations - Liaison and coordination with Telco Divisions Pay Phones: (QUEST representative) - Coordination with QWest for public telephones using airport cable and cross connects - Public TDD phones Courtesy Phones, To Be Determined, Technology would install and ALOB would operate Documentation. Diagrams and Cable Tracking Record, - Wire circuits coordination for assignment of wire circuits - Line assignments - Unit assignments Airline internal circuit assignments on airport cable Special Agency (TSA and FBI) Airport phone in Emergency Command Center Other agency phones treated as any other tenant, tenant to obtain provider and install tenant demarc. Port to provide backbone cabling and cross-connects. Tenant telecom infrastructure procedures