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14 from 11:00 a.m. to 1:00 p.m. at the Civic Center in down- The Center for Neighborhood Technology in Chicago town Kingsport. Approximately 200 attended the evening created Transopoly, Neighborhood Transopoly, and meetings and approximately 100 attended the midday eTransopoly and uses these interactive games as part of meetings. Information obtained from citizens attending their Long Range Transportation Plan, which supports these meetings was used to create a citizen's alternative, the Chicago Metropolitan Agency for Planning. which was carried into the environmental document to The Volusia County, Florida, MPO used a variation be analyzed. of "strings and ribbons" to promote public involve- The Georgia DOT's Buford Highway citizens advisory ment in its 2025 Long Range Plan. It played the game committee recommended that Hispanic residents be at more than 30 different location, engaged more than engaged at Plaza Fiesta, the area's largest shopping cen- 690 people, identified more than 1,900 projects for ter, and Mercado del Pueblo, the area's largest grocery consideration, and prioritized its transportation needs store, from 4:00 to 8:00 p.m. on a Sunday, and that the within budget constraints. The result of the "citizen Asian (Korean, Chinese, and Vietnamese) business own- plans" was presented to the county council for its ers and operators be engaged from 10:00 a.m. to 7:00 p.m. information. on a Thursday at the Center for Pan Asian Community The Bluegrass Area Development District in Lexington, Services. More than 400 Hispanic residents and 100 Kentucky, used "Bluegrass Monopoly" to prioritize 330 Asian merchants participated and more than 500 surveys unscheduled needs projects valued at $4.8 billion when were completed in English, Spanish, Korean, Chinese, they only had $1.6 billion. In almost three hours, more and Vietnamese. The survey results were incorporated than 80 representatives from the 17-county area identi- into the preliminary and final designs for improvements fied their first priority projects, which were sent to the on Buford Highway in Atlanta. state for funding. The California DOT (Caltrans) provided transportation The MiamiDade County MPO created "blocks and for elderly study area residents from their apartment ribbons," a multimodal transportation/land use game as complexes to and from the public hearing location. part of their regional planning process. Caltrans has nine staffers attend its project open house meetings and locates each staffer at a table dedicated to a different aspect of the project. By bringing together these TAKING THE TIME TO SIT AND LISTEN individuals, the public gets all of its questions answered The Indiana DOT held a public involvement meeting in one place and it only takes approximately 45 minutes for a resurfacing project in a small rural area. It started to visit all of the tables. the meeting as an open forum, but found that very few residents spoke up. In an attempt to generate conversa- LEVERAGING RELATIONSHIPS tion, they placed a staffer and a few residents at differ- ent tables. The Indiana DOT discovered that because During its State Long Range Plan, the Michigan DOT the residents knew each other, they were uncomfortable partnered with the state library of Michigan to help speaking up in front of each other. Once the public was increase its outreach to traditionally underserved popula- divided into smaller groups, they became comfortable, tions that frequented libraries and used their computers. began talking to each other and the DOT, and provided Caltrans reached the public by piggybacking on weekly the DOT with valuable information. high school football games. It set up information booths in the stadium during the games and was able to reach large numbers of people. USING PUBLIC INVOLVEMENT PROGRAMS Caltrans increased the participation of Hmong residents The MiamiDade County MPO created a three-compo- at public meetings by using school teachers and the nent Community Characteristics Program; an interactive, clergy, whom the Hmongs trusted, to contact them and web-based geographic information system designed for invite them to a public meeting. city planners and project managers to use in generating customized demographics for project-related reports of PLAYING INTERACTIVE GAMES any selected area within MiamiDade County. In addi- tion, it helps users determine appropriate public involve- The Charlotte County/Punta Gorda, Florida, MPO cre- ment strategies for identified targeted populations. The ated an interactive game called "strings and ribbons" to first component is the interactive mapping and produc- increase the number and diversity of participants in its tion of census-based data about the different demo- regional planning process, make the process more inter- graphics in the community being queried. The second esting and enjoyable for its staff and the public, transfer component is a community background report that pro- complicated information more easily between staff and vides information about the community's development the public, and identify specific needs in the context of history, the boundary of the community, the attitudes in cost and available revenue. the community toward transportation, the transporta-