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26 Minimum age 68 42 requirement 26 All must have CDL 29 14 license 15 CDL license for larger 16 9 vehicles only 7 69 Good driving record 43 26 Must pass criminal 69 43 background check 26 Must pass drug & 69 43 alcohol test 26 Must be proficient in 60 39 English 21 10 Other 8 2 0 10 20 30 40 50 60 70 80 Number of Respondents That Require Total Private contractors Public agencies Figure 3-3. ADA paratransit vehicle operator pre-qualifications. 16 systems (23%) only require CDL licenses for operators who Hours of Training drive larger vehicles in the fleet. Ten respondents indicated that they had other pre- Survey respondents were asked to indicate how many hours qualification requirements not on the survey list. These other of classroom training and on-the-road training were provided requirements included the following: to ADA paratransit vehicle operators. A review of the responses indicated there was a significant difference between the number · "Pre-employment physical." of hours of training provided by many public transit agencies · "Must pass FCE prior to starting work." versus hours of training provided by private contractors provid- · "Approved I-9 Identification to work in USA." ing service on behalf of public transit agencies. Figure 3-4 shows · "Mapping skills, customer service skills." the average hours of each type of training for public agencies, · "Attend defensive driving courses. Also, CPR, first aid. private contractors, and for all respondents. Also, University of Wisconsin Passenger Safety and Sensi- Overall, ADA paratransit vehicle operators receive an aver- tivity training." age of 127 total hours of training which includes 59 hours of · "We offer paid training. This includes training for the CDL classroom training and 68 hours of on-the-road training. license. Must be able to read a map book. Must have good Operators employed by public transit agencies receive signif- customer relation skills. Must be open to working all shifts icantly more training. These employees receive an average of and weekends. Must be able to work well with passengers 182 total hours of training, made up of 88 hours of classroom with disabilities." training and 94 hours of on-the-road training. Private con- · "Out of State Residency Check." tractors reported providing an average of 97 hours of total · "Act 33 Child Abuse Clearance." training--43 hours of classroom training and 54 hours of · "Must complete the following training programs: Defen- on-the-road training. sive Driving, Passenger Assistance, Map Reading, First Aid/ CPR." Training Completion Rates · "There is no pre-qualification that an applicant must have a CDL license, however, they must be able to attain one as it is All respondents who indicated that they operated services necessary to have this license prior to working as an Opera- were asked to indicate how many vehicle operator candidates tor and they will receive it through the training process." had started training in the past 12 months and how many