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30 Table 3-2. Use of split shifts in ADA paratransit and fixed-route operations by public transit agencies and private contractors. Public Transit Private Agencies Contractors Total Total Responses 24 43 67 Systems Providing ADA Paratransit 24 43 67 Using full-time paratransit operators 19 23 42 for split shifts Average % of full-time paratransit 28% 18% 22% Operators working split shifts Using part-time paratransit operators 7 11 18 for split shifts Average % of part-time paratransit 18% 10% 13% Operators working split shifts Systems Providing Fixed-Route Service 20 10 30 Using full-time fixed-route operators 18 8 26 for split shifts Average % of full-time fixed-route 37% 31% 35% Operators working split shifts Using part-time fixed-route operators 7 3 10 for split shifts Average % of part-time fixed-route 22% 11% 19% Operators working split shifts the 43 private contractors operate both ADA paratransit and time fixed-route operators work splits shifts. Seven of the 20 fixed-route service, and 33 indicated that they operate only systems used part-time fixed-route operators for splits. On ADA paratransit services. average, 37% of full-time fixed-route operators work split Overall, 42 public and private respondents indicated that shifts, and 22% of part-time fixed-route operators work split some full-time paratransit operators were assigned split shifts. shifts. On average, 22% of the full-time paratransit operators in these Twenty-three of the 43 private contractors reported using systems worked split shifts. Only 18 of the respondents indi- full-time operators for split shifts in ADA paratransit opera- cated that part-time operators were used for split shifts in para- tions. On average, about 18% of full-time paratransit operators transit operations. In these systems, about 13% of part-timers in these 23 systems worked split shifts. Only 11 of the 43 pri- were assigned split shifts. vate contractors reported using part-time paratransit operators Use of split shifts was more prevalent in fixed-route oper- for split shifts. In the 11 systems, about 10% of part-time para- ations. Overall, 26 of the 30 public agencies and private con- transit operators worked split shifts. tractors that operated fixed-route services indicated that The 10 private contractors that operated fixed-route as well full-time fixed-route operators were assigned split shifts. On as paratransit services reported greater use of split shifts in average, 35% of the full-time fixed-route operators in these fixed-route operation. Eight of these 10 systems used full-time systems worked split shifts. Ten of the 20 fixed-route systems fixed-route operators for split shifts, and about 31% of these indicated that part-time operators were used for split shifts. full-time operators worked split shifts. Three of the 10 private In these systems, about 19% of part-time operators were fixed-route contractors used part-time fixed-route operators assigned split shifts. for split shifts, and about 11% of these part-time operators Public transit agencies reported using split shifts slightly worked split shifts. more than private contractors. Nineteen of the 24 public agen- cies that provide ADA paratransit services directly indicated Pay Rates using some full-time paratransit operators for split shifts. On average, about 28% of the full-time operators in these 19 sys- Respondents who indicated that they hired vehicle opera- tems worked split shifts. Only seven of the 24 public systems tors and provided services directly were asked for the train- indicated using part-time paratransit operators for split shifts. ing, starting, and maximum pay rates of ADA paratransit In these seven systems, about 18% of part-time paratransit vehicle operators. Public entities and private contractors who operators worked split shifts. indicated that they operated fixed-route services in the same Use of split shifts was more prevalent in public fixed-route area were also asked for similar pay information for fixed- operations. Eighteen of the 20 public agencies that reported route vehicle operators. Table 3-3 summarizes the informa- providing fixed-route services directly indicated that full- tion received.