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69 Productivity by Tenure # Runs Tenure Productivity 1.40 75 <3 1.04 1.20 13 3-5 0.99 54 6-12 1.25 Productivity 1.00 71 13-24 1.32 0.80 109 25-60 1.30 0.60 74 61+ 1.21 0.40 Total Runs: 396 0.20 0.00 <3 3-5 6-12 13-24 25-60 61+ Tenure in Months Figure 6-5. Productivity by vehicle operator tenure group, weekday medium runs, LYNX ADA paratransit service, April 1925, 2009. tenure performed at an average productivity or 1.29, compared Average productivity for operators with more than 5 years to an average productivity of only 1.02 for operators with less experience dropped only slightly to 1.26--still 19% higher than than 6 months of experience. This represents a 34% increase in operators with less than 6 months of experience and only 4% productivity. Average productivity for operators with more less than operators in the 6 month to 5 year tenure category. than 5 years of experience dropped to 1.21--still 17% higher Complete results for all types of runs at LYNX, including than operators with less than 6 months of experience but 12% those presented in this section, are provided in the table in less than operators in the 6 month to 5 year tenure category. Appendix C. For the "Weekday Medium-High" group, operators with 6 months to 5 years of tenure performed at an average produc- tivity or 1.40, compared to an average productivity of only Impacts of Tenure On 1.18 for operators with less than 6 months of experience. This On-Time Performance represents a 19% increase in productivity. Average productiv- Methodology ity for operators with more than 5 years of experience dropped only slightly to 1.37--still 16% higher than operators with less The levels of on-time performance achieved by operators than 6 months of experience, and only 2% less than operators in each tenure group were also analyzed during both case in the 6 month to 5 year tenure category. study sites. On-time performance was calculated for each run Figure 6-7 shows all weekday runs for the Orlando service for the sample week. This was done by identifying the num- and the productivities achieved by operators in each tenure ber of trips with pick-ups that were performed late compared group. Operators with 6 months to 5 years of tenure performed to the total number of pick-ups on each run. The operators at an average productivity of 1.39, compared to an average pro- who performed each run were then identified. Using their ductivity of only 1.02 for operators with less than 6 months of dates of hire, their tenure in months was then calculated. This experience. This represents a 24% increase in productivity. tenure information was then attached to each run. On-time Productivity by Tenure # Runs Tenure Productivity 1.60 17 <3 1.15 1.40 8 3-5 1.25 20 6-12 1.37 1.20 Productivity 48 13-24 1.38 1.00 58 25-60 1.42 0.80 18 61+ 1.37 0.60 0.40 Total Runs: 166 0.20 0.00 <3 3-5 6-12 13-24 25-60 61+ Tenure in Months Figure 6-6. Productivity by vehicle operator tenure group, weekday medium-high runs, LYNX ADA paratransit service, April 1925, 2009.