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96 Exhibit 8-2. (Continued). Requirements for the Kenodyne System Were passenger restraints secured to the floor just inside of the rear tie down straps? Were the seatbelt straps passed between the wheel and frame and then through the armrest? Was the female side of the seatbelt on the isle side of the chair? Was the seatbelt fastened securely to the isle side of the passenger at the hip? Was the shoulder strap secured into the bracket in the wall securely? Was it placed far enough back to allow the shoulder strap to come across the shoulder of the passenger? Was the shoulder strap placed across the chest and connected properly to the female side of the seatbelt? Were wheelchair and passenger secure and ready for transportation? Comments: ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ing and acting on concerns--also play a part in the cultivation strategy is a newsletter published by Special Transit in Denver, of a positive work environment. Some efforts can have an CO, an organization with an annual operator turnover rate immediate impact, but more often, changing the work envi- of less than 30 percent. The newsletter, published monthly ronment is something that requires time and requires ongoing on bright green paper, includes news that relates directly to effort to maintain. employees personally and to the organization overall. (See Exhibit 8-3 for a sample employee newsletter.) Employee Communication Best Practice: Early and Ongoing Input Keeping employees informed of matters that affect them and Involvement and their work is a tool that is easy to implement, yet often underutilized. The company newsletter is one way to create an One private contractor, SCR Transportation of Chicago, IL, environment in which employees feel in-the-know and con- begins inviting vehicle operator feedback as soon as training is nected. One example of an effective aspect of a communication completed. The company requests employee feedback in an Exhibit 8-3. Sample employee newsletter. Employee Newsletter One issue of Special Transit's newsletter includes a front-page article written by the Executive Director about the outcomes of the retreat held weeks before by the Board of Directors of Special Transit. The article speaks about the strategic goals set during the retreat, including action steps, responsibilities, and timelines for achieving those goals. Within the newsletter is an HR Corner, written by the Human Resources Manager, that includes recognition of employee birthdays, employment anniversary congratulations, names of new employees and those leaving the organization, and finally an inspirational message titled " A Lobster Tale: Shed Your Shell and Grow." The Safety page gives an update on Safety Bingo, an incentive designed to heighten awareness of safety practices in the organization, and provides other safety information related to driving laws in Colorado. Congratulations are given to an employee who recently received the "Go the Extra Mile Award," with a notation: "These awards are a way to show appreciation to our employees who go above and beyond the call of duty to move our mission forward." Other newsletter content relates to the design phase of the organization's building expansion project and a one-page profile of one of Special Transit's board members.