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Suggested Citation:"References." National Academies of Sciences, Engineering, and Medicine. 2010. Guidebook for Recruiting, Developing, and Retaining Transit Managers for Fixed-Route Bus and Paratransit Systems. Washington, DC: The National Academies Press. doi: 10.17226/14417.
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Page 90
Page 91
Suggested Citation:"References." National Academies of Sciences, Engineering, and Medicine. 2010. Guidebook for Recruiting, Developing, and Retaining Transit Managers for Fixed-Route Bus and Paratransit Systems. Washington, DC: The National Academies Press. doi: 10.17226/14417.
×
Page 91
Page 92
Suggested Citation:"References." National Academies of Sciences, Engineering, and Medicine. 2010. Guidebook for Recruiting, Developing, and Retaining Transit Managers for Fixed-Route Bus and Paratransit Systems. Washington, DC: The National Academies Press. doi: 10.17226/14417.
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Page 92

Below is the uncorrected machine-read text of this chapter, intended to provide our own search engines and external engines with highly rich, chapter-representative searchable text of each book. Because it is UNCORRECTED material, please consider the following text as a useful but insufficient proxy for the authoritative book pages.

90 Aamodt, M. G. (2004). Applied Industrial/Organizational Psychology (4th ed.). Belmont, CA: Thomson Wadsworth. American Road and Transportation Builders Association (2009). Awards and Scholarships. Retrieved May 19, 2009 http://www.artba.org/about/transportation-development-foundation/awards—scholarships/ Amundson, N. (2007). The Influence of Workplace Attraction on Recruitment and Retention. Journal of Employ- ment Counseling. 44(4). 154–162. Bass, B. M. and Avolio, B. J. (1990). The Implications of Transactional and Transformational Leadership for Individual, Team, and Organizational Development. Research in Organizational Change and Development, 4:231–272. Boyd, C. (2008). Does Job Sharing Really Work: With Enough Planning It Can Be Extremely Effective. Retrieved May 21, 2009 http://www.parttimeonline.com.au/resource_centre/Does-job-sharing-really-work-enough- planning-it-can-be-extremely-effective Breaugh, J. A. (2008). Employee Recruitment: Current Knowledge and Important Areas for Future Research. Human Resource Management Review, 18(3), 103–118. Carson, P. P., Carson, K. D., Griffeth, R. W., and Steel, R. P. (1994). Promotion and Employee Turnover: Cri- tique, Meta-Analysis, and Implications. Journal of Business and Psychology, 8, 455–466. Chapman, D. S., and Webster, J. (2003). The Use of Technologies in the Recruiting, Screening, and Selection Processes for Job Candidates. International Journal of Selection and Assessment, 11(2), 113–120. Chapman, D. S., Uggerslev, K. L., Carroll, S. A., Piasentin, K. A., and Jones, D. A. (2005). Applicant Attraction to Organizations and Job Choice: A Meta-Analytic Review of the Correlates of Recruiting Outcomes. Journal of Applied Psychology, 90(5), 928–944. Clarke, L., and Herrmann, G. (2007). Skill Shortages, Recruitment and Retention in the House Building Sector. Personnel Review, 36(4), 509–527. Cohen, D. and Prusak, L. (2001). In Good Company: How Social Capital Makes Organizations Work, Harvard Business School Press, Boston, MA. Cook, T., and Lawrie, J. (2004). Recruitment, Selection, and Retention of Personnel at North Carolina Commu- nity Transportation Systems: Findings and Recommendations from a Study. In Transportation Research Record: Journal of the Transportation Research Board, 1884, Transportation Research Board of the National Academies, Washington, DC, 75–82. Cooper-Hakim, A., and Viswesvaran, C. (2005). The Construct of Work Commitment: Testing an Integrative Framework. Psychological Bulletin, 131, 241–259. Dainty, A. R. J., Cheng, M., and Moore, D. R. (2005). Competency-Based Model for Predicting Construction Project Managers’ Performance. Retrieved December 5, 2008 zotero://attachment/12024/. Dallas Area Rapid Transit. (2009). Retrieved June 4, 2009 http://www.dart.org/default.asp D’Angelo Fisher, L. (2008). Job Search Goes Social. Journal of Applied Psychology, 30(26), 57. Darooge, B. (2009). Employee Recognition Best Practices Lead to Success in Current Economy. Retrieved May 21, 2009 http://www.corpmagazine.com/Departments/HumanResources/tabid/72/itemid/474/Default.aspx Davenport, T. H., DeLong, D. W., and Beers, M. C. (1998). Successful Knowledge Management Projects. Sloan Management Review, 39(2): 43–57. Dubie, D. (2006). Boomerang Employees Are Back: as Demand For IT Skills Ramp Up, Consider Former Employ- ees as Your Next New Hiring Source. Retrieved May 20, 2009 from http://www.networkworld.com/careers/ 2006/013006man.html Dvir, T., Eden, D., Avolio, B. J., and Shamir, B. (2002). Impact of Transformational Leadership on Follower Development and Performance: A Field Experiment. Academy of Management Journal, 45(4), 735–744. Fernandez, R. M., Castilla, E. J., and Moore, P. (2000). Social Capital at Work: Networks and Employment at a Phone Center. American Journal of Sociology 105 (5): 1288–1356. References

Greer, C. R., and Virick, M. (2008). Diverse Succession Planning: Lessons from the Industry Leaders. Human Resource Management, 47(2), 351–367. Griffeth, R. W., Hom, P. W., and Gaertner, S. (2000). A Meta-Analysis of Antecedents and Correlates of Employee Turnover: Update, Moderator Tests, and Research Implications for the Next Millennium. Jour- nal of Management, 26, 463–488. Griffin, G., Kalnbach, L., Lantz, B., and Rodriguez, J. (2000). Driver Retention Strategy: The Role of a Career Path. Upper Great Plains Institute, North Dakota State University. Guion, R. M. (1998). Assessment, Measurement and Prediction for Personnel Decisions. Manwah: Lawrence Erlbaum Associates, Publishers. Hays, S. and Sowa, J. (2004). “Staffing the Bureaucracy: Recruitment and Selection in Government.” In Stephen Condrey (Editor) Handbook of Human Resource Management in Government. San Francisco: Jossey-Bass. Hom, P. W., Roberson, L., and Ellis, A. D. (2008). Challenging Conventional Wisdom About Who Quits: Rev- elations from Corporate America. Journal of Applied Psychology, 93, 1–34. Izzo, J. B., and Withers, P. (2001). Values Shift: The New Work Ethic and What it Means for Business. Vancouver, British Columbia, Canada: FairWinds Press. Johnson, A., Winter, P. A., Reio, T. G. J., Thompson, H. L., and Petrosko, J. M. (2008). Managerial Recruitment: The Influence of Personality and Ideal Candidate Characteristics. Journal of Management Development, 27(6), 631–648. Keystone Transit (2009). Keystone Transit Career Center proposal. Retrieved June 4, 2009 http://www.keystone- transit.org/proposal.asp. KFH Group, Inc. (2008). TCRP Report 127: Employee Compensation Guidelines for Transit Providers in Rural and Small Urban Areas. Transportation Research Board of the National Academies, Washington, DC. Kraiger, K. (2002). Creating, Implementing, and Managing Effective Training and Development. San Francisco, CA: Jossey-Bass. Lavigna, R. J. (1996). 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TCRP Synthesis 40: A Challenged Employment System: Hiring, Training, Performance Evaluation, and Retention of Bus Operators, TRB, National Research Council, Washington, DC. Murphy, K., and Cleveland, J. (1995). Understanding Performance Appraisal: Social, Organizational and Goal- Oriented Perspectives. Newbury. Park, CA: Sage. National Construction Career Days Center (n.d.). About NCCDC! Retrieved May 19, 2009, from http://131. 128.106.188/nccdc/content_template.asp?incomingcontent=about.asp&headline=About NCCDC! NCHRP Synthesis of Highway Practice 323: Recruiting and Retaining Individuals in State Transportation Agencies. (2003) Transportation Research Board of the National Academies, Washington, DC. Noe, R. (2008). Needs Assessment. In Employee Training and Development (4th ed.). New York, NY: McGraw- Hill/Irwin. Parise, S. (2007). Knowledge Management and Human Resource Development: An Application in Social Network Analysis Methods. 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Reynolds, D. H., and Weiner, J. A. (2009). Online Recruiting and Selection: Innovations in Talent Acquisition. West Sussex, UK: Wiley-Blackwell. Russell, D. P. (2007). Recruiting and Staffing in the Electronic Age: A Research-Based Perspective. Consulting Psychology Journal: Practice and Research, 59(2), 91–101. Special Report 275: The Workforce Challenge: Recruiting, Training, and Retaining Qualified Workers for Trans- portation and Transit Agencies (2003). Transportation Research Board of the National Academies, Wash- ington, DC. Sullivan, J. (2005). A Case Study of Google Recruiting. Retrieved August 15, 2009 http://www.ere.net/2005/12/05/ a-case-study-of-google-recruiting/ TCRP Report 77: Managing Transit’s Workforce in the New Millennium (2002). TRB, National Research Coun- cil, Washington, DC. TCRP Research Results Digest 45: Identification of the Critical Workforce Development Issues in the Transit Indus- try. (2001). TRB, National Research Council, Washington, DC. TCRP Research Results Digest 88: Innovative Practices in Transit Workforce Development (2008). Transportation Research Board of the National Academies, Washington, DC. TCRP Synthesis 47: Corporate Culture as the Driver of Transit Leadership Practices (2003). TRB, National Research Council, Washington, DC. Tett, R. P., and Meyer, J. P. (1993). Job Satisfaction, Organizational Commitment, Turnover Intention, and Turnover: Path Analyses Based on Meta-Analytic Findings. Personnel Psychology, 46, 259–293. Watson Wyatt Worldwide and Focus Group Corp. (2004). TCRP Report 103: Public Transportation Operating Agencies as Employers of Choice. Transportation Research Board of the National Academies, Washington, DC. Weatherby Gilliland, C. A. (2001). NCHRP Web-Only Document 39: Managing Change in State Departments of Transportation. Transportation Research Board, National Research Council, Washington, DC. Wenger, E. (1999). Communities of Practice: Learning, Meaning and Identity, Cambridge University Press, Cam- bridge, UK. Whetzel, D. L. and Wheaton, G. R. (1997). Applied Measurement Methods in Industrial Psychology. Consulting Psychologists Press, Palo Alto, CA. White, C. R., Edner, S. M., and Ketcheson, K. (1986). Transit Agency Characteristics: An Industry Profile. Retrieved November 24, 2008, from http://ntlsearch.bts.gov/tris/record/tris/00486518.html. White, C., and Edner, S. (1987). Manager Retention and Job Change in the Transit Industry: A Survey of Man- ager Attitudes. In Transportation Research Record 1144, TRB, National Research Council, Washington, DC, pp. 7–16. WTS (2007). About Us. Retrieved May 19, 2009 http://wtsinternational.org/aboutus.aspx Zottoli, M. and J. Wanous (2000). Recruitment Source Research: Current Status and Future Directions. Human Resource Management Review, 10: 353–382. 92 Guidebook for Recruiting, Developing, and Retaining Transit Managers for Fixed-Route Bus and Paratransit Systems

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 Guidebook for Recruiting, Developing, and Retaining Transit Managers for Fixed-Route Bus and Paratransit Systems
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TRB’s Transit Cooperative Research Program (TCRP) Report 139: Guidebook for Recruiting, Developing, and Retaining Transit Managers for Fixed-Route Bus and Paratransit Systems explores resources for fixed-route bus, general public demand response, and Americans with Disabilities Act (ADA) paratransit systems resources to assist in the recruitment, development, and retention of managers. The Guidebook is accompanied by CRP-CD-77, which provides Model Job Descriptions for 32 broad job titles that indicate the structure and content for job descriptions for manager jobs.

The CD-ROM is also available for download from TRB’s website as an ISO image. Links to the ISO image and instructions for burning a CD-ROM from an ISO image are provided below.

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A separate report presenting the research methodology, the results of a literature review, and the results from focus groups held with 15 other non-transit public and private sector organizations used in production of TRCP Report 139 is available online.

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