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29 Appendix A Survey Instrument Streetcar System Basics Time period for data and how was it collected (e.g., on board) First we would like some basic information about yourself Percent commuters, tourists/visitors, students, and the focus of your work: other local residents, etc. Any demographic data (age, HH income, etc.) 1. What are your name, title, and focus of your work? 7. Please tell us about the streetcar system's performance 2. How much of your job is associated with the develop- relative to original projections for: ment and/or operation of the city's streetcar system? Actual ridership compared with projections, in terms 3. Please tell us about the streetcar system: of trip purpose, time of day, and socio-economic characteristics Operator name, type of organization, relationship Actual fare box revenue compared with projections to regional transit operator: Composition of riders or origin/destinations of Date original operations commenced, or if long- riders standing operation, when were new additions Other performance measures opened in the last 10 years: Which routes serve the CBD: Planning the Streetcar System Nature of financing, federal formula, local tax dis- trict, etc. Next, we are interested in learning about how the streetcar system was originally planned. 4. Primary reason(s) for system implementation or additions. 8. What were the key factors in selecting the street- car route (or new segment if system is older than 10 What type of vehicles does the system use? years)? (e.g., promote tourism, tie key sites together, Examples: Modern electric vehicles, Historic elec- reduce traffic congestion, etc.). tric vehicles, Replica electric vehicles, Historic diesel-electric hybrid (e.g., Savannah), Modern 9. Were there explicit goals for the streetcar system? diesel-electric vehicles (e.g., Galveston). Are these goals being tracked or benchmarked? Do vehicles have rubber or steel wheels? If steel, where are the tracks generally located relative to 10. Was the streetcar promoted as an economic develop- the street? ment strategy, or a transportation solution, or both? 5. Please provide us with basic operating information 11. Were other types of transit evaluated compared to on the system, including noting differences between streetcar (e.g., bus, electric bus, or light rail)? Please peak and off-peak periods: describe the consideration of other types of transit, and reasons why streetcar was selected. Hours of operation by day, and days of operation Headways 12.How important was the perception that more peo- Average annual ridership (describe significant sea- ple would ride a streetcar than other transit such as sonal variations) traditional bus, along the same route? If this was Average annual change in ridership over the past important, who (e.g., developers, community resi- three years (or general increase/decrease trend?) dents, others) advanced the idea that this would be Fares the case. Did you do any empirical research on this Number of stations and average distance (or varia- question? tions in distances) between stops along the street- car route 13. Please describe the era and general character of the streetcar route or most recent segment. Does the new 6. If you have collected any data regarding composition streetcar corridor follow any historic streetcar sys- of streetcar riders, please summarize for us (or pro- tems (from early 20th century)? Was this important vide study if possible). in planning the new system's route?

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30 14. Did the streetcar seek to serve existing develop- Local Improvement Districts ment, or was there an expectation that the new street- Business Improvement Districts car would stimulate new development? How much Other (please describe): was new development a necessity to support the new system? Impacts of Streetcar on Built Environment 15. Please rate the importance of the following in select- Next we are interested in understanding how the streetcar has ing the route and planning operations (1 = not impor- changed the amount and type of infill development and new tant to route planning 5 = very important to route development, and other impacts on the built environment. planning): 20.Are there notable differences in the built envi- Serving commuters to daily job locations ronment occurring along the streetcar route after Serving tourists and visitors its announcement/construction? Please summarize Serving students and also provide your thoughts as to whether these Connecting cultural, entertainment, or civic changes are related to the streetcar (if addressed in a destinations study, please indicate source and year). Connecting with other modes of transit (light rail, commuter rail, bus) Is there a notable increase in the amount of Stimulating revitalization development attracted than would otherwise have Generating affordable or workforce housing occurred (e.g., major employment attraction, new Organizing new neighborhoods around transit development projects, etc.)? Please provide gen- Compatibility with comprehensive/general plans eral thoughts or data if available. Are there any notable differences between the 16. When planning for the most recent segment of the types of new development projects attracted to streetcar system, how important was existing/planned the streetcar corridor compared to elsewhere in the population density? Employment density? Were community (e.g., more dense, less parking, more there goals set forth to encourage more dense devel- pedestrian-oriented?). opment patterns to support the streetcar? How did Are there any notable differences between the these goals dovetail with other local initiatives (e.g., types of developers attracted to the streetcar route smart growth, sustainability, job attraction)? for their projects (e.g., large national companies, small local, no difference compared to elsewhere). Incentives and Financing Are there any notable differences between the types of businesses, such as retailers or employ- Next we would like to understand incentives to encourage ers, attracted to the streetcar route (e.g., large development, as well as methods used to finance the street- nationals vs. small local)? car, particularly using value capture mechanisms. Are there any notable differences in business per- formance or vacancies in the current economic 17. Did the streetcar alignment coincide with any exist- downturn? (e.g., better or worse than other retail ing development incentives (already existing at the areas or notable differences in vacancies)? time of streetcar planning?). Please describe the We are interested in the interaction between LEED nature of each incentive. certification, which credits for proximity to transit, and your streetcar system. Do you see any direct 18. Were new development incentives put into place as relationship, such as a concentration of pro- part of streetcar planning or construction? (Exam- posed/built LEED buildings near the streetcar? ples: tax abatement, density bonuses, reduced park- Are there notable differences in other signs of pri- ing standards, etc.). Please describe the nature of vate investment along the streetcar corridor (e.g., each incentive. faade improvements, developer marketing pro- moting streetcar transit, etc.)? 19. Were any of the following financing tools used to support streetcar construction or related infrastruc- 21. Has the streetcar system increased the sale value of ture investment along the streetcar corridor (please land and buildings? If so, please provide opinion (or be specific as to each one)? Please provide a summary data) regarding how much. description for each one that was used: 22.Has the streetcar system increased the rental/lease Tax Increment Finance (TIF) rates charged? If so, please provide opinion (or data) Special Assessment Districts regarding how much.

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31 23. Please describe the types of public improvements 27. After Streetcar --Did your city change its park- and approximate value within mile of the streetcar ing requirements or parking management strategies corridor, completed as either as part of streetcar con- after the streetcar was completed? If so, were these struction or subsequently: changes a result of public policy shifts, the developer community requesting changes, or both? Auto circulation changes (e.g., one-way, re-signalization?) 28.How would you summarize the overall impact of the Pedestrian improvements streetcar on the following (as applicable): Bicycle improvements New signage (including "next train" signs) Job attraction along its corridor Streetscape/street furniture improvements Creating a competitive advantage versus other Plazas, parks, or other public space parts of your city and region Public parking (surface or structures) Stimulating neighborhood revitalization and Other public improvements reinvestment Downtown and neighborhood retail districts Zoning and Land Use Employment centers Civic or cultural gathering places Next we are interested in how public regulations for land Tourism venues use, zoning, and parking requirements interacted with the streetcar corridor. Additional Information 24.Before Streetcar--Did your city change its zoning, 29. Have any studies about ridership demographics, land use designations, or allowable densities along the impact on built environment, or job attraction been streetcar route prior to construction of the streetcar prepared since the streetcar system began operation? or in conjunction with it? If so, please describe the Has your city studied the amount of development, changes. changes in density, or other changes to development near the streetcar since it was constructed? Do you 25. Before Streetcar--Did your city change its parking have any illustrative images of new projects, list, or requirements or parking management strategies along map of recently built new projects, or other materials the streetcar route prior to construction or in conjunc- that convey changes along the streetcar corridor? tion with it? If so, please describe the changes. 30. Do you have any other comments or observations 26.After Streetcar--Did your city change its zoning, regarding the relationship between streetcars and the land use designations, or allowable densities after the built environment? Lessons learned? Opportunities streetcar was completed? If so, were these changes a realized or missed? Suggestions for new empirical result of public policy shifts, the developer commu- research? nity requesting changes, or both? Thank you for your help!