National Academies Press: OpenBook

Planning for Offsite Airport Terminals (2010)

Chapter: Front Matter

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Suggested Citation:"Front Matter." National Academies of Sciences, Engineering, and Medicine. 2010. Planning for Offsite Airport Terminals. Washington, DC: The National Academies Press. doi: 10.17226/14424.
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Below is the uncorrected machine-read text of this chapter, intended to provide our own search engines and external engines with highly rich, chapter-representative searchable text of each book. Because it is UNCORRECTED material, please consider the following text as a useful but insufficient proxy for the authoritative book pages.

TRANSPORTAT ION RESEARCH BOARD WASHINGTON, D.C. 2010 www.TRB.org A I R P O R T C O O P E R A T I V E R E S E A R C H P R O G R A M ACRP REPORT 35 Research sponsored by the Federal Aviation Administration Subscriber Categories Aviation Planning for Offsite Airport Terminals MarketSense Consulting LLC Boston, MA I N A S S O C I A T I O N W I T H DMR Consulting Pasadena, CA Jacobs Consultancy Burlingame, CA Matthew A. Coogan White River Junction, VT A N D Resource Systems Group, Inc White River Junction, VT

AIRPORT COOPERATIVE RESEARCH PROGRAM Airports are vital national resources. They serve a key role in trans- portation of people and goods and in regional, national, and inter- national commerce. They are where the nation’s aviation system connects with other modes of transportation and where federal respon- sibility for managing and regulating air traffic operations intersects with the role of state and local governments that own and operate most airports. Research is necessary to solve common operating problems, to adapt appropriate new technologies from other industries, and to introduce innovations into the airport industry. The Airport Coopera- tive Research Program (ACRP) serves as one of the principal means by which the airport industry can develop innovative near-term solutions to meet demands placed on it. The need for ACRP was identified in TRB Special Report 272: Airport Research Needs: Cooperative Solutions in 2003, based on a study spon- sored by the Federal Aviation Administration (FAA). The ACRP carries out applied research on problems that are shared by airport operating agencies and are not being adequately addressed by existing federal research programs. It is modeled after the successful National Coopera- tive Highway Research Program and Transit Cooperative Research Pro- gram. The ACRP undertakes research and other technical activities in a variety of airport subject areas, including design, construction, mainte- nance, operations, safety, security, policy, planning, human resources, and administration. The ACRP provides a forum where airport opera- tors can cooperatively address common operational problems. The ACRP was authorized in December 2003 as part of the Vision 100-Century of Aviation Reauthorization Act. The primary partici- pants in the ACRP are (1) an independent governing board, the ACRP Oversight Committee (AOC), appointed by the Secretary of the U.S. Department of Transportation with representation from airport oper- ating agencies, other stakeholders, and relevant industry organizations such as the Airports Council International-North America (ACI-NA), the American Association of Airport Executives (AAAE), the National Association of State Aviation Officials (NASAO), and the Air Transport Association (ATA) as vital links to the airport community; (2) the TRB as program manager and secretariat for the governing board; and (3) the FAA as program sponsor. In October 2005, the FAA executed a contract with the National Academies formally initiating the program. The ACRP benefits from the cooperation and participation of airport professionals, air carriers, shippers, state and local government officials, equipment and service suppliers, other airport users, and research orga- nizations. Each of these participants has different interests and respon- sibilities, and each is an integral part of this cooperative research effort. Research problem statements for the ACRP are solicited periodically but may be submitted to the TRB by anyone at any time. It is the responsibility of the AOC to formulate the research program by iden- tifying the highest priority projects and defining funding levels and expected products. Once selected, each ACRP project is assigned to an expert panel, appointed by the TRB. Panels include experienced practitioners and research specialists; heavy emphasis is placed on including airport pro- fessionals, the intended users of the research products. The panels pre- pare project statements (requests for proposals), select contractors, and provide technical guidance and counsel throughout the life of the project. The process for developing research problem statements and selecting research agencies has been used by TRB in managing cooper- ative research programs since 1962. As in other TRB activities, ACRP project panels serve voluntarily without compensation. Primary emphasis is placed on disseminating ACRP results to the intended end-users of the research: airport operating agencies, service providers, and suppliers. The ACRP produces a series of research reports for use by airport operators, local agencies, the FAA, and other interested parties, and industry associations may arrange for work- shops, training aids, field visits, and other activities to ensure that results are implemented by airport-industry practitioners. ACRP REPORT 35 Project 10-02 ISSN 1935-9802 ISBN 978-0-309-15488-8 Library of Congress Control Number 2010931671 © 2010 National Academy of Sciences. All rights reserved. COPYRIGHT INFORMATION Authors herein are responsible for the authenticity of their materials and for obtaining written permissions from publishers or persons who own the copyright to any previously published or copyrighted material used herein. Cooperative Research Programs (CRP) grants permission to reproduce material in this publication for classroom and not-for-profit purposes. Permission is given with the understanding that none of the material will be used to imply TRB or FAA endorsement of a particular product, method, or practice. It is expected that those reproducing the material in this document for educational and not-for-profit uses will give appropriate acknowledgment of the source of any reprinted or reproduced material. For other uses of the material, request permission from CRP. NOTICE The project that is the subject of this report was a part of the Airport Cooperative Research Program, conducted by the Transportation Research Board with the approval of the Governing Board of the National Research Council. The members of the technical panel selected to monitor this project and to review this report were chosen for their special competencies and with regard for appropriate balance. The report was reviewed by the technical panel and accepted for publication according to procedures established and overseen by the Transportation Research Board and approved by the Governing Board of the National Research Council. The opinions and conclusions expressed or implied in this report are those of the researchers who performed the research and are not necessarily those of the Transportation Research Board, the National Research Council, or the program sponsors. The Transportation Research Board of the National Academies, the National Research Council, and the sponsors of the Airport Cooperative Research Program do not endorse products or manufacturers. Trade or manufacturers’ names appear herein solely because they are considered essential to the object of the report. Published reports of the AIRPORT COOPERATIVE RESEARCH PROGRAM are available from: Transportation Research Board Business Office 500 Fifth Street, NW Washington, DC 20001 and can be ordered through the Internet at http://www.national-academies.org/trb/bookstore Printed in the United States of America

CRP STAFF FOR ACRP REPORT 35 Christopher W. Jenks, Director, Cooperative Research Programs Crawford F. Jencks, Deputy Director, Cooperative Research Programs Michael R. Salamone, ACRP Manager Joseph J. Brown-Snell, Program Associate Eileen P. Delaney, Director of Publications Andréa Briere, Editor ACRP PROJECT 10-02 PANEL Field of Operations Steven Tafuro, TranSystems Corporation, South Norwalk, CT (Chair) Michael J. Cheyne, Hartsfield-Jackson Atlanta International Airport, College Park, GA Alexandre Gomes de Barros, University of Calgary, Alberta, Canada Dennis Mewshaw, HNTB Corporation, Henderson, NV Jim Ritchie, Los Angeles World Airports, Los Angeles, CA Lawrence “Larry” Smith, Odessa, FL Paul J. Wiedefeld, Baltimore Washington International Airport, BWI Airport, MD Paul L. Friedman, FAA Liaison Christine Gerencher, TRB Liaison C O O P E R A T I V E R E S E A R C H P R O G R A M S

ACRP Report 35: Planning for Offsite Airport Terminals provides information for airports that wish to serve urban or suburban originating passengers with remote terminal facilities. Airport planners (including facility, operations, environmental, and development) will find the report helps to identify potential customers for an offsite terminal and how the concept fits into airport planning. The report can be used in three ways. First, those in the airport industry interested in the concept can use the information in the conclusions and recommendations to determine whether the concept merits their consideration, based on existing and anticipated opera- tional issues and long-term goals and objectives for the airport/region. Second, those in the industry interested in pursuing the development of offsite terminals can use the detailed information in the report to determine geographic market areas to be served by an offsite terminal and the potential number of customers. Third, those interested in developing an offsite terminal can use the planning guide as a roadmap for the process. It is important for an airport to establish goals and objectives prior to evaluating the fea- sibility of offsite terminals. A planning guide provides practical assistance to airport staff and other decisionmakers when planning and developing an offsite terminal and airport transportation link. It is intended to guide project elements and issues that are common to most offsite terminal projects, with the recognition that circumstances at an individual air- port may warrant deviations from the recommendations in the guide. Under ACRP Project 10-02, MarketSense Consulting LLC of Boston, MA, was asked to investigate and present the most current knowledge related to the operation of remote air- port terminals and to develop guidance, which was based upon airport experience to assist airports in the planning, design, and implementation of such an offsite facility. The research focused on a handful of domestic case studies, which provide a summary of current infor- mation and practice on the concept of off-airport passenger processing. Two international locations were also examined for the potential benefit of domestic airports. The case stud- ies look at airport characteristics, market research data, ridership trends, information on branding/marketing/advertising, motivation for developing the offsite terminal, amenities, and financial information. F O R E W O R D By Michael R. Salamone Staff Officer Transportation Research Board

1 Chapter 1 Introduction 1 Guide Purpose 1 Definitions and Assumptions 3 Chapter 2 Rationale for an Offsite Terminal 3 Development of Goals and Objectives 3 Motivation for an Offsite Terminal 4 Developing Goals and Objectives 7 Chapter 3 Market Determination 7 Data Requirements and Processing 11 Offsite Terminal Market Analysis 19 Checklist for Offsite Terminal Market Analysis 21 Chapter 4 Project Definition and Planning 21 Site Selection Process 23 Transportation Link 29 Customer Parking 34 Offsite Terminal 39 Chapter 5 Costs and Benefits 39 Financial Performance of an Offsite Terminal and Transportation Link 44 Other Benefits 47 On-Airport Financial Impacts 50 Chapter 6 Plan of Finance and Financial Feasibility 50 State and Local Coordination/Funds 51 Federal Funding Sources 55 Local Funding Sources 58 Federal and State Credit Assistance 59 Mixed-Use Developments and Intermodal Centers 61 Summary of Funding Sources 63 Chapter 7 Branding, Advertising, and Customer Service 63 Branding 64 Public Information 64 Advertising—Communicating with Target Markets 66 Customer Service 66 Information Technology 67 Chapter 8 Implementation Guidelines 67 Negotiation of Terms of Agreement 68 Timeline Development 69 Transportation Link 70 Offsite Terminal Facility Preparation and Capital Improvements C O N T E N T S

70 On-Airport Facility Preparation 70 Develop Pro Forma and Scenario Analysis 70 Advertising, Branding, and Public Information 71 Communication 71 Security Plan 71 Project Sponsor Approval Procedure 71 Accounting 72 Chapter 9 Performance Monitoring 72 Goals and Objectives 72 Finance 72 User Statistics 73 Operational Performance Measures 73 Mitigation 73 Surveys 74 Customer Feedback 75 References 76 Appendix Transit Air Benefits Calculator: Description and User’s Manual Note: Many of the photographs, figures, and tables in this report have been converted from color to grayscale for printing. The electronic version of the report (posted on the Web at www.trb.org) retains the color versions.

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TRB’s Airport Cooperative Research Program (ACRP) Report 35: Planning for Offsite Airport Terminals explores issues related to providing originating passengers with remote terminal facilities. The report examines how to identify potential customers for an offsite terminal and how the concept fits into airport planning.

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