Developing an Airport Performance-Measurement System (2010)

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142 The authors would like to acknowledge the airports and organizations whose input was in- strumental to the research and development of the guidebook. Case Study Airports A P P E N D I X C Author Acknowledgments Case Study Airport Interview Participant Participant Position Dallas/Fort Worth International Airport Chris Poinsatte Chief Financial Officer Iftikhar Ahmad Director of Aviation Walter Krygowski Deputy Director of Aviation Dayton International Airport Joseph Homan Manager of Finance & Administration Eugene Airport Robert Tintle Director of Finance & Administration Leesburg Executive Airport Timothy Deike Airport Director Memphis International Airport Scott Brockman Executive Vice President, Finance & Administration Chelie Cameron Manager, Financial Strategy & Analysis Valerie O’Hara Debt Manager Metropolitan Washington Airports Authority Michael Brogan Manager, Organization Development Minneapolis–St. Paul International Airport Jeff Hamiel Executive Director Nashville International Airport Raul Regalado President & CEO San Antonio International Airport Eric Kaalund Assistant Director of Finance San Diego International Airport David Boenitz Director, Business Planning Michael Willingham Executive Director Bev Glarner Executive Assistant Sebring Regional Airport Bill Lutrick External Consultant Louis Miller Executive Director John Wheat Deputy Executive Director Dallas Dawson Performance Management Analyst Tampa International Airport Edward Haines Director of Development Program Services Bill Newman Director of Strategic Projects Tom Driedger Manager, Strategic Planning Toronto Pearson International Airport Sandra Hantziagelis

Author Acknowledgments 143 Beta Test Airports—Five-Step Building Process Internal and External Airport Stakeholders RAND Corporation Julie Kim, Senior Researcher of Supply Chain Policy Center RAND Arroyo Center Eric Peltz, Director of the Logistics Program The Hershey Foods Company Edward Martin, Global Director Breakthrough Innovation Craig Bradbrook, Director, Security & Facilitation Airports Council International – World Mark Adamson, DKMA Osten Magnusson International Civil Aviation Organization Julian De La Camara Eric Bryer Jacqueline Rosser Russ Lawton National Air Transportation Association A. Koranda Nan Shellabarger Toni Trombecky Tony Diana Roger Schaufele Jerry McNiff Willie Miller David Fish Mary Bissett Wayne Heibeck Federal Aviation Administration Mary Beth Monte Air Transportation Research Society Dr. Chunyan Yu Air Transport Association of America Laura McKee Airports Council International, Concessions Benchmarking Working Group Rajni Tripathi Bernie Stankus, DOT-BTS David Fish, FAA Tom Boles, DOT/RITA Charlie Han, Contractor (BTS) U.S. Department of Transportation Anne Suissa, DOT-BTS Organization Interview Participant Beacon International John Lawrence, President University of Westminster Anne Graham, Professor, School of Architecture and Built Environment Airport Beta Test Participant Participant Position Dallas/Fort Worth International Airport Chris Poinsatte Chief Financial Officer Dayton International Airport Iftikhar Ahmad Director of Aviation Memphis International Airport Scott Brockman Executive Vice President, Finance & Administration Metropolitan Washington Airports Authority Chelie Cameron Manager, Financial Strategy & Analysis Minneapolis–St. Paul International Airport Jeff Hamiel Executive Director San Diego International Airport David Boenitz Director, Business Planning Bill Newman Director of Strategic Projects Toronto Pearson International Airport Tom Driedger Manager, Strategic Planning

144 Appendix C Beta Test Airports–Guidebook Airport Beta Test Participant Participant Position Dayton International Airport Iftikhar Ahmad Director of Aviation Tampa International Airport Dallas Dawson Performance Management Analyst Leesburg Regional Airport Timothy Deike Airport Director Mahlon Sweet Field, Eugene Airport Robert Tintle Director of Finance and Administration AAAE The authors would also like to acknowledge the American Association of Airport Executives for their cooperation and inclusion of survey questions regarding performance measurement on their annual survey.