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38 Real-Time Parking Information at Chicago O'Hare International Airport Real-time parking information is maintained on the website for Chicago O'Hare International Airport. The parking status summary indicates whether a parking facility is open or closed. Addi- tionally, parking customers may subscribe to real-time parking facility status notifications sent to users' mobile devices, via e-mail, or by following a link on the parking status webpage to browse parking facility status on a mobile device. (2) with information on available parking spaces by floor, by sec- Promote Use of HOV Modes tion, or by parking space, depending on the level of system sophistication. This technology allows the customer to find An airport operator may promote the use of HOV modes, an available parking space in a facility that is nearing capacity which may provide some relief in a constrained parking situa- more quickly than without the technology. The location tech- tion. The use of HOV modes can be promoted in a variety of nology, when provided at the highest level of sophistication, ways, including disseminating information that encourages leads customers to available spaces through the use of indi- customers to use HOV modes, encouraging public transporta- cators. This technology has proven to increase functional tion providers and other HOV operators to provide service capacity to almost 100% of a parking facility without requir- enhancements and new services, or by the airport operator ing additional management resources to direct customers to providing services itself. available parking spaces. The HOV services must be perceived as viable options for the parking customer trips to and from the airport, including the following: Real-Time Parking Information Technology can be used to provide real-time information to Service hours that accommodate the flight schedules of air- parking customers regarding parking availability and allow the lines serving the airport; customers to make decisions about where to park in advance Frequencies that are reasonable in relation to total travel of arriving at an airport with a constrained parking facility. time to the airport; Information, such as parking facility closures, available spaces A total trip time, from the customer's point of origin to the in a facility, or parking facility recommendations, may be airport, that is not unreasonable in comparison to using a obtained through the parking customer's initiative--by view- private automobile, considering that multiple stops or trans- ing an airport's website, calling a telephone number, listening fers from one HOV mode or route to another increases total to traveler advisory radio broadcasts, or signing up to receive travel time; messages on mobile devices or via e-mail. Information may A terminus point in reasonable proximity to the cus- also be provided to the parking customer via variable message tomer's origin and destination in the region, or along the signage posted along the airport access route or on airport customer's primary travel path to the airport via private roadways. automobile; Promotion of High-Occupancy Vehicle Modes at Boston Logan International Airport Since the 1980s, the Massachusetts Port Authority (Massport) has had an active airport ground access program that includes the promotion of HOV alternatives to the private automobile as a way of managing traffic and parking demand at BOS. Massport sponsors a network of four nonstop, direct express bus routes, referred to as the Logan Express, that operate between the airport and suburban locations within the BOS catchment area. Additionally, Massport partners with the public transportation provider, Massachusetts Bay Transportation Authority, in providing bus rapid transit service to downtown Boston at South Station, an intermodal transportation center. Massport also operates a free shuttle bus service that transports customers between the terminals and the airport subway station and another free shut- tle bus service between the terminals and the water shuttle dock. (1)