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NCHRP Report 525 Volume 16: A Guide to Emergency Response Planning at State Transportation Agencies (2011)
National Cooperative Highway Research Program (NCHRP)

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Lockwood, Stephen, Singleton, Anne, Wallace, Charles E, Sergent, Jason, Boyd, Annabelle, Transportation Research Board. "Emergency Incident Characteristics and Terminology." NCHRP Report 525 Volume 16: A Guide to Emergency Response Planning at State Transportation Agencies. Washington, DC: The National Academies Press, 2011.

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Front Matter (R1-R11)
Summary (1-4)
Background (5-5)
Guide Scope (6-6)
Guide Audience (7-7)
Guide Development Process (8-9)
Homeland Security Presidential Directives (10-10)
National Emergency Management Policies and Guidelines (11-12)
Institutional Authority Context (13-14)
Guiding Principles (15-18)
Emergency Incident Characteristics and Terminology (19-21)
Section 3 - Assess Agency Status in Emergency Response Training (22-22)
Emergency Planning Phase (23-23)
Step 1 - Form a Collaborative Planning Team (24-27)
Step 2 - Conduct Research to Identify Hazards and Threats and Analyze Gathered Data (28-33)
Step 3 - Determine Goals and Objectives of Emergency Planning and Response Activities (34-34)
Step 4 - Develop and Analyze Courses of Action and Identify Resources (35-37)
Step 5 - Write the Plan (38-40)
Step 6 - Approve and Implement the Plan (41-41)
Step 7 - Exercise the Plan and Evaluate Its Effectiveness (42-43)
Prepare for the Emergency (44-45)
Step 1 - Develop Approaches to Implement State Transportation Agency Roles and Responsibilities During Emergencies (46-50)
Step 2 - Establish Communication Protocols and Mechanisms for Public Outreach (51-56)
Step 3 - Emergency Evacuation/Shelter-in-Place/Quarantine Plans and Traffic Control and Management Protocols and Procedures (57-61)
Step 4 - Develop Mobilization Plans for State Transportation Agency Personnel and Resources (62-65)
Step 5 - Ensure Cost Tracking and Accountability (66-66)
Respond to the Emergency (67-68)
Step 1 - Initiate Emergency Response (69-70)
Step 2 - Address Emergency Needs and Requests for Support (71-73)
Step 3 - Manage Evacuations, Shelter-in-Place, or Quarantine (74-76)
Step 4 - Implement Emergency Response Actions (77-79)
Step 5 - Continue Response Requirements (80-81)
Step 6 - Conclude Response Actions (82-82)
Step 1 - Restore Traffic to Affected Areas (83-85)
Step 2 - Identify and Implement Lessons Learned (86-88)
Impact on and of the Transportation System (89-90)
Example: Escalation of Incidents and Response (91-94)
List of Acronyms (95-97)
References (98-99)
Other Resources (100-100)
Planning-Level Organizational Principles (101-101)
PREPARE for Emergencies (102-102)
Decision-Making Sequences (103-103)
Full Emergency Response Matrix (104-125)
Purpose and Supporting Resources for Action Reference Matrix (126-136)
Appendix A - Guide to Using Portions of the 2002 Guide (137-138)
Appendix B - Emergency Response Legal Authorities (139-139)
Appendix C - Emergency Response Stakeholder Responsibilities (140-145)
Appendix D - Key Emergency Response Definitions (146-149)
Appendix E - Key Traffic Incident Definitions (150-152)
Appendix F - Intelligence Fusion Centers (153-154)
Appendix G - Transportation Emergency Response Effects Tracking (TERET) (155-155)
Appendix H - Model Emergency Operations Plans (156-156)
Appendix I - Policy and Procedural Memoranda and Memoranda of Understanding (157-157)
Appendix J - Training/Exercise Plans (158-158)
Abbreviations used without definitions in TRB publications (159-159)