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80 A Guide to Emergency Response Planning at State Transportation Agencies Program DMSs (permanent and portable) as necessary to provide accurate, up-to-date information. Program HAR subsystems to provide accurate, up-to-date information. Program 5-1-1 systems to provide accurate, up-to-date information. Relay traffic condition information to the EOC. Ensure 9-1-1 operators are fully informed of conditions so they can respond to callers with accu- rate, up-to-date information. Use ITS resources during an evacuation to collect data and as a tool to communicate and coor- dinate with evacuees, evacuation operations personnel, partners, and other stakeholders. In shelter-in-place/quarantine areas, use ITS to detect unnecessary movements that might result in innocent people being further jeopardized. National Incident Management System Compliance Issues. To achieve NIMS compliance, Institutionalize (within the framework of ICS) the Public Information System (e.g., JIS and a JIC), during an incident/planned event. Ensure that public information procedures and processes can gather, verify, coordinate, and disseminate information during an incident/planned event. Supporting Resources. Communicating With the Public Using ATIS During Disasters: A Guide for Practitioners, Step Observations Emergency responders may also require additional vehicles and equipment for transportation to the emergency scene. In such cases, the state transportation agency will likely be called upon to coor- dinate with local, state, and regional public transit agencies and private transportation companies to obtain the necessary transportation resources to respond to the event. Depending on the nature of the event, the Incident Command Team may also establish an on- site emergency operations or command center to facilitate hands-on response efforts. The state transportation agency, at the direction of the Incident Commander, may deploy its own person- nel to this location to support the response. Step Checklist To evaluate the state transportation agency's processes and capabilities for implementing and supporting emergency response actions, the agency should consider its ability to Take response actions to implement emergency transportation operational activities as required to Open/close routes, Manage traffic flow, Deploy debris-removal teams, Activate contraflow operations, Coordinate to ensure that unmet transportation resource needs are identified and requests for additional support are made, and Provide and receive briefings. Deploy response teams and field equipment to implement emergency transportation operations. Step 5--Continue Response Requirements As the emergency response effort progresses, the state transportation agency's roles and responsibilities will likely change and evolve. As discussed throughout this section, the agency must be capable of monitoring the response effort, including ongoing traffic conditions and

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Develop an Emergency Preparedness Program 81 adjusting to changes as they occur. This is best done through the ICS structure and close coordina- tion with other emergency response agencies and stakeholders. Continuing response requirements involves two phases. RESPOND Phase 11: Monitor Response Efforts Purpose. Monitor traffic conditions and make operational adjustments. Actions. Monitor traffic conditions on evacuation/reentry routes and adjust operations to max- imize throughput. Monitor how the event that triggered the evacuation/shelter-in-place/quarantine is progressing and if there are any changes to earlier predictions of its effects. Monitor the conditions of the roadway (e.g., for debris or flooding) during the evacuation/shelter-in-place/quarantine so those affected can be prepared and rerouted if necessary. Monitor evacuation/reentry oper- ations of motorized transport, rail, air, waterway, and other transportation modes to determine the adequacy of available resources. State transportation agencies may Track the destination of vulnerable populations evacuated/sheltered-in-place/quarantined to notify friends and family of their location and to develop a plan to return them their original locations once the area has been deemed safe for reentry. Monitor the number of evacuees moved by means other than personal vehicles to ensure that additional equipment and operators (such as buses and drivers or helicopters and pilots) are requested and supplied quickly, if needed. This information should also aid in developing the reentry plan, as the same transportation resources will likely be required for that operation. Monitor traffic counters and cameras, pipelines, viaducts, etc., for potential damage. Supporting Resources. FHWA Emergency Transportation Operations, National Traffic Incident Management Coalition, Traffic Incident Management Committee, RESPOND Phase 12: Prepare for Next Operational Period Purpose. Mobilize personnel and resources for next operational period. Actions. Mobilize personnel and resources for next operational period. Supporting Resources. NCHRP Web-Only Document 73: Emergency Transportation Operations: Resources Guide for NCHRP Report 525: Volume 6, search for title at NCHRP Report 525: Surface Transportation Security, Volume 9: Guidelines for Transportation Emergency Training Exercises, search for title at NCHRP Report 525: Surface Transportation Security, Volume 7: System Security Awareness for Transportation Employees, search for title at TCRP Report 86: Public Transportation Security, Volume 7: Public Transportation Emergency Mobilization and Emergency Operations Guide, search for title at Step Observations The severity of the emergency and length of time over which it occurs will dictate many of the ongoing and continuing response actions and requirements needed to safely bring the event under control. The greater the event severity and the longer the event and emergency response effort lasts, the greater are the numbers and range of resources needed. This requires the state transportation agency to have sufficient resources on hand to replace and support exhausted or injured personnel, as well as damaged tools and equipment. The agency must again be capable of monitoring the response effort to determine if or when it should deploy additional resources.