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16 Sharing the Costs of Human Services Transportation Lodging, meals, and parking expenses associated with managed care transportation. Other expenses if authorized and applicable. The Four Service Types Explain Typical Service Variations The four-part classification of service types reflects several key considerations: 1. Community transportation should be segregated from other types of human service agency transportation (i.e., individual, staff, and managed care). Community transportation services (provided by paid staff or volunteers) focus on groups of persons. They are those services that are most readily coordinated with programs funded by various federal agencies, including the U.S. Departments of Transportation and Health and Human Services. In addition, the iden- tification of expenditures and units of service provided in this type of service can assist com- munities in preparing the locally developed coordination plans now required by a number of U.S. Department of Transportation's Federal Transit Administration (FTA) programs. 2. This classification fits existing program formats and protocols used in client transportation and would not require restructuring of state or local reporting procedures to implement it. 3. This four-part classification permits required service and cost data to be reported by service type, which is beneficial because one would expect real differences in measures such as cost per trip for each of the four types or modes of transportation services. Having made these distinctions regarding types of transportation services, it is important to note that the community transportation mode typically provides the majority of human service trips. While the community transportation mode often provides trips at a lower cost per trip than the other types of transportation, the travel services for the individual mode may be more cost effec- tive under certain special circumstances (e.g., in very low density communities, for trips involving multiple destinations, or other instances). In a number of instances, transportation provided by case managers or for specific individuals might be eligible for shifting to another mode unless sig- nificant case management activities are occurring during the trip itself or other special considera- tions are paramount. While managed care providers should be able to purchase transportation for their clients as easily as human service agencies can purchase such services, managed care providers have not embraced coordinated transportation services in some communities. Managed care trans- portation probably should be considered as one of the later efforts in the coordination process. RECOMMENDATIONS Focus first on the process of integrating data collection and reporting procedures for the community transportation mode. Next proceed to the case management mode. Include the other transportation modes into integrated data collection and report- ing procedures after you succeed at integrating the community transportation and case management transportation services into unified data collection and reporting practice. Integrating these procedures is a process that can take a number of years. Once efforts for community transportation operations are well under way, attention then can turn to the other types of transportation services, including specific individual transportation and managed care transportation.