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TCRP Report 144 Volume 1: Sharing the Costs of Human Services Transportation (2011)
Transit Cooperative Research Program (TCRP)

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Burkhardt, Jon E, Johnson, Cindy, Koffman, David, Garrity, Richard, McGehee, Kathy, Hamme, Susanna S, Burkhardt, Karen, Transportation Research Board. "Summary." TCRP Report 144 Volume 1: Sharing the Costs of Human Services Transportation. Washington, DC: The National Academies Press, 2011.

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Front Matter (R1-R10)
Chapter 1 - How to Use This Toolkit (1-2)
Program Management Improves (3-3)
Funding Requests Are Viewed More Favorably (4-4)
Summary (5-5)
Many Agencies Need Better Cost and Service Accounting (6-6)
Reporting Problems Affect Transportation Coordination Efforts (7-7)
Requirements for Uniform Service Cost Reporting (8-8)
Basic Measures Can Express What's Needed (9-9)
Simple Data Provide Rich Measures (10-10)
More Detailed Data Answer More Questions (11-11)
Current Efforts Often Are Incomplete (12-12)
Summary (13-13)
Four Categories Describe Transportation Services (14-15)
The Four Service Types Explain Typical Service Variations (16-16)
Overall Approach and Accounting Structure (17-17)
A Common Chart of Accounts (18-18)
Different Kinds of Costs (19-20)
Understanding How Costs Are Incurred (21-21)
Summary (22-22)
All Stakeholders Should Pay Their Fair Share (23-27)
Summary (28-28)
Should We Continue to Provide Services? (29-29)
What's the Right Price for Each Purchasing Agency? (30-31)
Summary (32-32)
The Cost Sharing Model (33-34)
Using The Cost Sharing Model (35-41)
Glossary (42-58)
Appendix A - The Regulatory Environment for Federally Funded Transportation Services (59-64)
Appendix B - The Federal Coordinating Council's Vehicle Sharing Policy Statement (65-65)
Appendix C - Examples of Fully Allocated Transportation Cost Accounting Programs (66-67)
Appendix D - Typical Data Collection and Reporting Requirements in Contracts for Transportation Services (68-69)
Appendix E - Depreciation of Capital Expenses (70-71)
Abbreviations used without definitions in TRB publications (72-72)

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28 Sharing the Costs of Human Services Transportation Summary Determining the distinction between the cost of a transportation service and the price that the transportation provider charges its customers is a particularly useful task, especially when those customers are human service agencies. Prices that are determined from a detailed cost analysis ben- efit the transportation provider by ensuring sufficient income for operations and benefit the pur- chaser by ensuring an equitable price. A model that clearly specifies fixed costs and operating costs (both those operating costs attributable to hours devoted to service and those costs attributable to miles of service) can be used to create detailed cost information.