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20 Guide for Implementing a Geospatially Enabled Enterprise-wide Information Management System Table 5. Anticipated use cases. Category User Use Case Description Program Manager Person directing the ROW office Project Manager Personnel managing specific ROW project Legal Counsel Personnel in transportation agency legal department Title Researcher Personnel researching and establishing clear title General Internal Auditor Transportation agency auditor ROW Accountant Personnel responsible for ROW project expenses ROW Contract Manager Personnel responsible for ROW project contracts Transportation Agency State transportation agency FHWA Representative FHWA ROW contact Appraiser Personnel performing parcel appraisal Appraisal Reviewer Personnel reviewing parcel appraisal Appraisal Specialty Appraiser Personnel performing any specialty appraisals Owner Property owner Negotiator Personnel negotiating sales price with property owner Agency Official Official from agency that has authority to buy parcel Acquisition Arbitrator Official who has authority to arbitrate the parcel price Title Agent Personnel who establishes clear title of the parcel Legal ROW legal counsel Personnel who assist persons and businesses Relocation Specialist requiring relocation Relocation Displaced Person Person being relocated Displaced Business Owner Owner of a business being relocated Property Manager Personnel managing agency-owned property Personnel appraising agency-owned property for lease Appraiser or sale Personnel responsible for lease and maintenance Contract Manager Property contracts Management Personnel or contractors responsible for maintaining Contractors state-owned properties Oversight Committee Committee that approves state-owned parcel sales Tenant Persons who lease state-owned property Public General public who may have an interest in a project Best Practices to Be Incorporated If you perform a survey of related efforts and best practices, you will want to evaluate the results to decide what, if any, aspects to include in your effort. One approach to this is to list the components or functionality that you are interested in and rate them using the following: 0--Not applicable 1--Does not meet requirements 2--Partially meets requirements 3--Meets requirements 4--Exceeds requirements 5--Outstanding example You would then evaluate the different components against the corresponding potential cost to determine which, if any, should be incorporated into your design. Legal and Regulatory Requirements and Issues That Must Be Addressed State agencies are required to follow legislative and regulatory mandates related to obtaining real property and relocating those affected. Because your business is built around these mandates, your office is aware of the unique requirements that you must meet. The 8-55A logical model and

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Assessing Your Requirements 21 Table 6. Summary of high-level business process functions from the Project Development Guide by right-of-way business area. Right-of-Way Area Business Process Function Project establishment Initial planning Early acquisition Project authorization Project agreement Funds encumbered Project Development ROW mapping and engineering Utility relocation and management Staff identification Parcel identification & cost estimation Title document processing Identification of parcel type Corridor Management Corridor management Parcel selection Initial review Appraiser assignment Contract appraiser Value donation Appraisal Waiver Process Appraisal review Appraiser certificate Just compensation establishment Pre-negotiation Acquisition Negotiation Closing Relocation planning Relocation Services Assistance payments Pre-construction property management During construction property management Post-construction property management Rodent control Property Management Security inspection Hazardous materials Acquired property Construction Update excess to inventory Review project plans Accumulate and store records Status report Project Closing ROW certification State-defined processes Final claims Close accounting Re-open if necessary Encroachment cleaning Excess property disposition Construction Appendix B indicate the readily identifiable areas as "state specific," which are summarized below: Condemnation and everything associated with pursuing this process to obtain real property Mobile homes acquisition Protective buying

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22 Guide for Implementing a Geospatially Enabled Enterprise-wide Information Management System Approved state-specific process for appraisal Approved state-specific process for acquiring property (not condemnation) Assessments Functional replacement of publicly owned facilities Inverse condemnation Highway access management Right-of-way leasing Leasing property outside of the right-of-way Airspace marketing Rules for disposing of excess property Mineral/water rights The 8-55A logical model does not develop these areas any further than to identify them as state specific. As you build your model, you may want to explicitly identify these regulations and the cor- responding activities in your design since these often relate directly to state and federal auditing and reporting requirements.