• Front Matter R1-R9

• Summary 1-3

• Background 4-4

• Study Approach 5-5

• Report Organization 6-6

• Survey Results 7-10

• Responses from the Subset of States That Have Used 100% Race-Neutral Measures 11-13

• Supportive Services and Training Measures 14-15

• Administrative Support Strategies 16-16

• Marketing and Outreach Strategies 17-18

• Financial Assistance Strategies 19-19

• Survey Responses on Other Topics 20-21

• Financial Challenges 22-22

• Issues with Prime Contractors 23-23

• Challenges Related to Disadvantaged Business Enterprise Development 24-24

• Case Example #1: Florida Department of Transportation: Reserving Small Contracts for Small Businesses 25-25

• Case Example #2: Rhode Island Department of Transportation: Loan Program for Underutilized Disadvantaged Business Enterprise Firms 26-26

• Case Example #3: Colorado Department of Transportation: One-on-One Assessments and Customized Training 27-28

• Chapter Six - Conclusions 29-29

• References 30-30

• Bibliography 31-31

• Appendix A - Survey Questions 32-37

• Appendix B - Survey Responses 38-52

• Appendix C - Sample Collateral Materials from State DBE Programs 53-86

• Abbreviations used without definitions in TRB publications 87-87

Thomas, Andrea, Casey, Patrick, Thiel, James S, Transportation Research Board " Appendix A - Survey Questions ." NCHRP Synthesis 416: Implementing Race-Neutral Measures in State Disadvantaged Business Enterprise Programs . Washington, DC: The National Academies Press, 2011 .

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