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TCRP Research Results Digest 99: Improving Mobility for Veterans (2011)
Transit Cooperative Research Program (TCRP)

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Burkhardt, Jon E, Yum, Joohee, Rubino, Joseph M, Transportation Research Board. "Chapter 3 - Typical Transportation Options for Veterans." TCRP Research Results Digest 99: Improving Mobility for Veterans. Washington, DC: The National Academies Press, 2011.

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Page
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Table of Contents (1-2)
Summary (3-9)
A Roadmap for this Report (10-10)
Key Facts Concerning Veterans (11-12)
Mobility Challenges Facing Veterans (13-15)
Veterans Health Care (16-19)
VA Transportation: A Brief Historical Overview (20-20)
Transportation Services that VHA Provides for Veterans (21-24)
VA Transportation Expenditures (25-26)
Recent Legislation and Activities (27-30)
Chapter 3 - Typical Transportation Options for Veterans (31-31)
Veterans Receive Services Via Nonprofit Veterans' Service Organizations (32-35)
VAMCs Contract with Transportation Vendors (36-36)
Veterans Use County-Provided Services (37-37)
Veterans Receive Services via Community-Based Organizations (38-38)
VAMCs Provide Transportation Information for Veterans (39-40)
Key Specific Cases (41-54)
Overall Observations (55-56)
Chapter 5 - Improving Veterans' Mobility: Strategies for Transportation Providers (57-57)
Misconceptions Concerning Veterans' Mobility and Their Transportation Services (58-59)
Strategies for Improving Veterans' Mobility (60-64)
Assessment Tools for Transportation Providers and Planners (65-68)
Summary (69-71)
An Important Precursor (72-72)
Conduct In-depth Case Studies (73-73)
Develop a Model Transportation Planning Process for Improving the Mobility of Veterans (74-74)
Assess Transportation Needs of Special Groups of Veterans (75-75)
Study Veterans' Transportation Programs in Other Countries (76-76)
Chapter 7 - Conclusion (77-78)
Bibliography (79-81)
Author Acknowledgments (82-82)
Appendix A - VHA's Beneficiary Travel Program: Frequently Asked Questions (83-94)
Appendix B - List of Acronyms (95-96)

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OCR for page 31
Chapter 3 TYPICAL TRANSPORTATION OPTIONS FOR VETERANS There are eight major types of transportation services typically available for veterans; the first four listed below are offered through the VA. Despite these potential options, individual communities may have only a few of these choices available. Each mode of transportation service that veterans use to travel is described in this chapter with examples if applicable. The eight major veteran transportation options are: 1. Veterans drive to VA Medical Centers. 2. Veterans receive transportation from nonprofit veterans' service organizations, including the DAV and other veterans' organizations. 3. VAMCs directly operate vehicles. 4. VAMCs contract with transportation vendors. 5. Veterans use county-provided services. 31