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appointments at a VAMC. This service, which is provided only to a VAMC and to no other
destinations, is free of charge.
VETERANS RECEIVE SERVICES VIA COMMUNITY-BASED
ORGANIZATIONS
Description of Community-Based Transportation Services
In some regions, community-based organizations develop veterans' transportation programs. In
New Jersey and Pennsylvania, local Red Cross chapters are involved in transporting veterans. In
Michigan, Volunteers of America operates transportation services for homeless veterans. These
organizations are nonprofit organizations serving specific geographic areas and their programs are
designed to meet the local needs.
Example of Community-Based Transportation Services
Program: American Red Cross Northern NJ, Veterans Transportation Program
Location: Morris County, New Jersey
Key Features:
Door-to-door service, shared-ride program
No accessible vehicles available
Driven by volunteer drivers.
While it is not common to find veterans' transportation programs within Red Cross chapters
throughout the country, this particular program serves the critical unmet needs of veterans in Morris
County. All VAMCs in the region are located outside of Morris County and the county-provided
paratransit program does not transport riders to destinations outside of county boundaries. The Red
Cross transportation program is the only service for many veterans to access VAMCs. To be eligible
for the program, one has to be a veteran, ambulatory, and reside in Morris County. There is no
DAV volunteer driver program in this region, but a local DAV chapter assisted the Red Cross by
donating a vehicle.
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