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Chapter 5 IMPROVING VETERANS' MOBILITY: STRATEGIES FOR TRANSPORTATION PROVIDERS This chapter provides strategies that transportation providers can use to improve veterans' mobility, assessment tools for transportation providers and planners, and a travel options survey. Public transportation agencies, human service transportation program managers, and community transportation providers will find this information useful in understanding the mobility needs of veterans. This chapter starts with a list of misconceptions concerning veterans' mobility. If not understood, these misconceptions can stand in the way of implementing best practices. The next section of this chapter discusses strategies for transportation providers of different sizes and service types. This section is created for community transportation providers so that they can pick and choose strategies that are right for their programs and their communities. By answering questions in the needs assessment tool, transportation providers can evaluate veterans' mobility needs in their areas 57