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TCRP Research Results Digest 99: Improving Mobility for Veterans (2011)
Transit Cooperative Research Program (TCRP)

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Burkhardt, Jon E, Yum, Joohee, Rubino, Joseph M, Transportation Research Board. "Assess Transportation Needs of Special Groups of Veterans." TCRP Research Results Digest 99: Improving Mobility for Veterans. Washington, DC: The National Academies Press, 2011.

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Page
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Page
75
Table of Contents (1-2)
Summary (3-9)
A Roadmap for this Report (10-10)
Key Facts Concerning Veterans (11-12)
Mobility Challenges Facing Veterans (13-15)
Veterans Health Care (16-19)
VA Transportation: A Brief Historical Overview (20-20)
Transportation Services that VHA Provides for Veterans (21-24)
VA Transportation Expenditures (25-26)
Recent Legislation and Activities (27-30)
Chapter 3 - Typical Transportation Options for Veterans (31-31)
Veterans Receive Services Via Nonprofit Veterans' Service Organizations (32-35)
VAMCs Contract with Transportation Vendors (36-36)
Veterans Use County-Provided Services (37-37)
Veterans Receive Services via Community-Based Organizations (38-38)
VAMCs Provide Transportation Information for Veterans (39-40)
Key Specific Cases (41-54)
Overall Observations (55-56)
Chapter 5 - Improving Veterans' Mobility: Strategies for Transportation Providers (57-57)
Misconceptions Concerning Veterans' Mobility and Their Transportation Services (58-59)
Strategies for Improving Veterans' Mobility (60-64)
Assessment Tools for Transportation Providers and Planners (65-68)
Summary (69-71)
An Important Precursor (72-72)
Conduct In-depth Case Studies (73-73)
Develop a Model Transportation Planning Process for Improving the Mobility of Veterans (74-74)
Assess Transportation Needs of Special Groups of Veterans (75-75)
Study Veterans' Transportation Programs in Other Countries (76-76)
Chapter 7 - Conclusion (77-78)
Bibliography (79-81)
Author Acknowledgments (82-82)
Appendix A - VHA's Beneficiary Travel Program: Frequently Asked Questions (83-94)
Appendix B - List of Acronyms (95-96)

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OCR for page 75
The toolkit for expanding mobility options for veterans would describe how to bring local agencies and organizations together to develop and implement a comprehensive veterans' transportation services plan. "Comprehensive veterans' transportation services" means a network of transportation services responsive to veterans' needs, not only for transportation to medical appointments and other health care services, but also to jobs, shopping, community services, and all other transportation needed to ensure the full integration of veterans, especially those who are disabled, into their communities. The toolkit should describe options for a lead agency or organization that will take the lead to invite potential partners (both public- and private-sector agencies and organizations) to the table, including veterans themselves, to brainstorm and negotiate about how these transportation needs can be met. The toolkit would also describe the role of the focal point agency as the convener of a dialogue among these community agencies on how to meet the transportation needs of local veterans and as the facilitator of a collaborative process in which these agencies develop a comprehensive local transportation services plan for veterans that they will jointly implement. The comprehensive transportation services plan should spell out all the resources each of the local community partners has committed to enhance transportation opportunities for veterans, as well as the specific actions each will take individually and in collaboration with other local partners to implement the plan. ASSESS TRANSPORTATION NEEDS OF SPECIAL GROUPS OF VETERANS Much more research needs to be done on the transportation needs of a number of special veteran groups: this work should start with women and tribal veterans. There may be some results from the 2009 National Survey of Veterans that would help point to specific concerns or communities with specific concerns but, as noted in Chapter 1, there are some serious limitations regarding the breadth of data from that survey. A national survey of transportation issues faced by veterans would be an extremely effective resource for contrasting transportation needs of veterans in general with specific travel needs of veterans who are female or tribal members. Access issues involving all types of destinations, not just those destinations involving medical care. 76