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54 Lessons Learned traffic flow in and out of the Palace has improved considerably while limiting the resource needs of AHPD. Coordination All the agencies involved with the special-event traffic man- between the Palace and AHPD also has increased the reliabil- agement plan have acknowledged benefits, but there are still ity of loading and unloading the Palace parking lots. some elements that can be improved. Some simple modifica- The Palace records and evaluates the load-in and load-out tions could be achieved more quickly, while others are more times to determine possible signal timing adjustments. The extensive and would require several years. The partners stated Palace personnel discuss improvements to the traffic manage- that the traffic management plan should be developed as the ment plan with AHPD on a continuous basis. The continued site is designed. This approach would identify deficiencies in communication between the Palace, AHPD, and RCOC has driveway access and potential capacity issues related to mov- ing the maximum capacity of the parking lots. The site devel- improved operations and resulted in improved mobility for opment also should limit the amount of traffic movement the motorists going to the Palace, as well as for motorists within occurring closer to the buildings to minimize conflicts between the area. vehicles and pedestrians. This additional conflict can gener- Agreements have been established between AHPD, the ate congestion within the parking lot. Lastly, sufficient light- Palace, and MDOT to share CCTV camera video images for ing throughout the parking lot should be implemented. Better improved incident management. The police can coordinate lighting increases safety by improving visibility for drivers and respond to incidents more quickly. Based on monitoring navigating among pedestrians, especially during inclement an incident, real-time information is provided and coordi- weather. nated between all stakeholders to improve traffic coordination during and after each event. Analysis and Research Observations References The Palace traffic management plan has been developed 1. Basore, B., and P. Behm. Kansas Speedway Traffic Management. through input from the Palace of Auburn Hills, AHPD, and Kansas Highway Patrol, 2007. RCOC and has improved the efficiency, reliability, and safety 2. TriCon Environmental, Inc. ESi WebEOC Professional Version 7. of traffic management during special events hosted by the www.tricon-env.com/Product_software.php?id=webeoc. Accessed Palace. During arena events, such as games and concerts, the July 20, 2011.