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NCFRP Report 10: Performance Measures for Freight Transportation (2011)
National Cooperative Freight Research Program (NCFRP)

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Transportation Research Board. "Appendix D - National-Level Performance Measures: State of Practice." NCFRP Report 10: Performance Measures for Freight Transportation. Washington, DC: The National Academies Press, 2011.

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Page
117
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Page
117
Front Matter (R1-R9)
Summary (1-18)
Background on Research Need (19-21)
Research Approach (22-22)
Anticipated Use of Research Findings (23-23)
Endnotes (24-24)
From Lagging to Leading Indicators (25-25)
From Measuring Process to Measuring Strategic Outcomes (26-26)
From Skewing Performance to Balancing Competing Objectives (27-27)
Learning to Support Measurement Systems (28-28)
Endnotes (29-29)
Migration of Performance Measures from the Private to Public Sectors (30-30)
The Maturation of Public-Sector Performance Measurement (31-31)
States Use Only a Handful of Freight Measures (32-33)
Endnotes (34-34)
Rail Data (35-35)
Emerging but Incomplete National Measures (36-36)
Lack of Well-Defined Goals (37-37)
Endnotes (38-39)
Private-Sector Perspectives (40-40)
Responses to Individual Measures (41-43)
State Perspectives (44-44)
Federal Agency Perspectives (45-45)
Railroad Industry Perspectives (46-46)
Maritime Industry Perspectives (47-47)
Additional Practitioners (48-48)
Endnotes (49-49)
Freight Data Issues (50-52)
Case Studies (53-56)
Data Considerations for the Freight Report Card (57-59)
Endnotes (60-60)
Overcoming Impediments (61-61)
Creating a Coalition (62-63)
Appendix A - Summaries of Freight Performance Information for National Report Card Performance Summaries (64-94)
Appendix B - Statewide and Metropolitan Freight Performance Metrics Examples (95-110)
Appendix C - State-Level Freight Performance Measures: State of Practice (111-114)
Appendix D - National-Level Performance Measures: State of Practice (115-117)
Appendix E - Modal Freight Performance Measures: State of Practice (118-128)
Appendix F - Environmental Freight Performance Measures: State of Practice (129-133)
Appendix G - Stakeholder Perspectives (134-159)
Abbreviations and acronyms (160-160)