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measures should also go beyond basic service DBE Disadvantaged Business indicators or cost data to be more results- Enterprise oriented or outcomes-based. They felt that DOT Department of Transportation data should be collected on the success of proj- DRPT Virginia Department of Rail ects in getting customers to the services they and Public Transportation need and on the effectiveness of the providers DVRPC Delaware Valley Regional in supplying these services against the base- Planning Commission line conditions. EPA Environmental Protection The respondents' support for performance Agency measures and the perceived opportunity for an FTA Federal Transit Administration improved federal grant process come back to FY Fiscal Year the effectiveness of the coordinated planning GAO United States Government process. These respondents believe that by Accounting Office using performance measures and data and link- GPS Global Positioning System ing federal funds to the results of the process, HHS United States Department of coordinated planning could make better use of Health and Human Services quantitative information and link the plans HRPDC Hampton Roads Planning to the results more closely. They believe that District Commission stakeholders making use of a performance- HRT Hampton Roads Transit driven coordinated planning process would get HUD United States Department of even more out of the process of developing and Housing and Urban working to implement the Coordination Plan. Development IRS United States Internal Revenue Service REFERENCES IT Information Technology 1. Ellis, Elizabeth, KFH Group, Inc. "Key Characteris- JARC Job Access and Reverse tics of the Section 5310, JARC, and New Freedom Commute Programs" table, AARP Insight on the Issues 39: Pol- KCATA Kansas City Area Transporta- icy Options to Improve Specialized Transportation, tion Authority October 2009, pp. 18. LACRPC Lima-Allen County Regional 2. Ellis, Elizabeth, KFH Group, Inc. AARP Insight on Planning Commission the Issues 39: Policy Options to Improve Specialized LCATS Licking County Area Transportation, October 2009, p.15. Transportation Study LCPC Lycoming County Planning ABBREVIATIONS AND ACRONYMS Commission LOS Level of Service AAA Area Agency on Aging LSCOG Lower Savannah Council of AASHTO American Association of State Governments Highway and Transportation MARC Mid-America Regional Officials Council of Governments ACRTA Allen County Regional Transit MoDOT Missouri Department of Authority Transportation ADA Americans with Disabilities Act MPO Metropolitan Planning AVL Automatic Vehicle Location Organization BRAC Base Realignment and Closure MRPC Meramec Regional Planning CMAQ Congestion Mitigation and Commission Air Quality MSAA Mobility Services for All CMCOG Central Midlands Council of Americans Governments NCHRP National Cooperative Highway COG Council of Government Research Program DATA Delaware Area Transit Agency NF New Freedom 60