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OCR for page 30
30 Collaborative Airport Capital Planning Handbook Develop targets to achieve goals and measures to account for benefits and value. Develop flexible platform to manage fluctuating resources. Communicate with Approving Authorities and Stakeholders at meetings and in reports on The goals and benefits of the process and identified deliverables to justify investments. Adjustments that were made and contingency plans put in place to deal with future uncer- tainty. Products: The following is a list of written documents, processes, data, events, and/or other benefits that will be produced as part of this effort: Agreements (financial and organizational), partnerships, and so on. Financial forecasts, funding and schedule for resources. Staffing plans. Training programs. Operating budget allocations. Strategic Business Plan. Annual/Quarterly Reports. Results: The following are the results an agency can expect in terms of targets achieved, ben- efits realized and value added when an agency follows the recommended effort outlined above: 1. Agency is equipped with adequate resources to achieve its goals. 2. Staff pride in the workplace. 3. Leadership confidence in the key players in the process. Management Goals: The goals of the fourth major area of Leadership responsibility are to 1. Establish a corporate culture that supports a flexible, transparent, and accountable manage- ment team and encourages collaboration for successful and sustainable processes. 2. Empower the Leadership Team to manage the CACP process and own the process and results. 3. Improve and evolve the performance management principles of measure, analyze and act. Actions: The following is a list of actions, activities, or tasks that should be completed as part of this effort: Define and communicate expectations that are tied to measuring performance and account- ing for successes. Formulate achievable, predictable, and measurable targets that are consistent with the strate- gic direction of the agency, are tied to the ACP and are the product of a collaborative process. Develop expectations of performance and provide personnel with the resources and author- ity needed to achieve realizable targets. Empower staff to share knowledge and experience with others and to be open to other ideas and processes. Empower staff to learn from mistakes and manage change. Coordinate regularly with the Leadership Team on the policy, goals, and anticipated results. Convene regular meetings, reporting on results, adhering to meeting schedule and providing agendas. Hold Leadership Team and CMT accountable for a transparent and accountable process that allows for regular reviews and refinement of the process, projects, products and performance to achieve goals and targets. Hold Leadership Team and CMT accountable to collaborate on the process. Identify gaps and assess risks. Address any issues identified in change management plans.