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4 Collaborative Airport Capital Planning Handbook The research focused on Capital planning and programming, Project and program management, Information technology (IT), Collaborative business process, Communication and collaboration practices, Asset management, and Performance metrics and measurement. The Preliminary Survey: A brief survey was sent by email to 152 agencies. Eighty-three agen- cies representing 94 airports completed surveys, which was a 62% response rate. The survey cov- ered a diverse and representative sample of airports in terms of size, geography/FAA region, and governing structure. The Detailed Survey: Detailed, in-person surveys were conducted with nine agencies selected from the preliminary survey respondents as well as with nonairport agencies selected from the literature search. The purpose of this survey was to gather more detailed information on best practices and lessons learned on capital planning processes. Nine agencies were interviewed rep- resenting 19 airports (11 large-hub, one medium-hub, one small-hub, one non-hub and five GA airports), along with two state departments of transportation, one county transportation agency and one city transportation agency. What Is the CACP Process? The CACP process is a process to develop, implement and oversee ACPs collaboratively. It is designed for Executive Leaders, their Leadership Team, Capital Management Team (CMT) and Internal Stakeholders to create, foster, and nurture an environment in which information is shared and used to institutionalize and sustain a collaborative process for each step in developing and executing an ACP. What Are the Benefits of a CACP Process? In today's climate of constrained financial resources and shifting political priorities, it is nec- essary to Be flexible, Have a clear understanding of needs, Establish realistic measures and anticipate realistic results, Be accountable for financial and operational performance, and Be transparent in development and management of the capital plan and the delivery of those services. Sound capital planning and development through the CACP process as described in this Hand- book provides a foundation for transparent, accountable, and flexible financial management because Good infrastructure management and investment are needed to ensure the basic safety, security and operational efficiency of an airport. Carefully planned infrastructure investment can maximize the economic potential of an airport.