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Checks and Balances: Oversight 65 Products: The following is a list of written documents, processes, data, events, and/or other benefits that will be produced as part of this effort (see Appendix C for Model Documents and Appendix D for Sample Forms): · Presentations by staff at Board or Commission meetings, conferences or at industry events. · Internal and external articles published on best practices and innovative projects. · Awards/acknowledgement of performance resulting in delivering on budget and schedule to achieve targets and realize value. · Benefits to staff for performance (time, bonuses, acknowledgement). Results: The following are the results an agency can expect in terms of targets achieved, ben- efits realized and value added when an agency follows the recommended effort outlined above: 1. A sustainable, transparent and accountable process with motivated staff to achieve high levels of performance. CHAPTER 6 SUMMARY 2. Buy-in from Approving Authorities and staff. The following topics were covered in this chapter: 3. An institutionalized, sustainable and collaborative ACP · Performance Management, process. · Culture of Collaboration, · Evaluation of process and staff, Each year an ACP will encounter new challenges and · Meeting and reporting, and opportunities that need to be addressed and documented · Motivating staff. throughout the ACP cycle. Additional Resources Artley, W. and S. Stroh, The Performance-Based Management Handbook, Volume Two: Establishing an Integrated Performance Measurement System, Training Resources and Data Exchange Performance-Based Management Special Interest Group (September, 2001) 100 pp. Denton, D. Keith, "Developing a Performance Measurement System for Effective Teamwork." International Journal of Quality and Productivity Management, Vol. 7, No. 1 (December 15, 2007) pp. 2838. Ittner, C. D. and D. F. Larcker, "Coming Up Short on Nonfinancial Performance Measurement." Harvard Busi- ness Review (November, 2003) pp. 8895. Kirby, Julia, "Toward a Theory of High Performance." Harvard Business Review, Vol. 83 No. 7/8 (July 01, 2005) pp. 3039.