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HMCRP Report 3: Guidebook for Conducting Local Hazardous Materials Commodity Flow Studies (2011)
Hazardous Material Cooperative Research Program (HMCRP)

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Warner, Jeffery E, Olson, Leslie E, Jasek, Deborah L, Bierling, David H, Protopapas, Annie A, Rogers, George O, Transportation Research Board. "5.1 Conduct Interviews." HMCRP Report 3: Guidebook for Conducting Local Hazardous Materials Commodity Flow Studies. Washington, DC: The National Academies Press, 2011.

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Front Matter (R1-R9)
Summary (1-9)
1.1 Need for Document (10-11)
1.2 Hazmat Transportation Overview (12-14)
1.3 Organization of this Report (15-16)
2.1 Select Leadership (17-18)
2.2 Set Objectives (19-21)
2.3 Define Data Requirements (22-22)
2.4 HMCFS Objectives and Public Protection Goals (23-23)
3.1 Collect Baseline Information (24-25)
3.2 Review and Evaluate Baseline Information (26-27)
3.3 Scope the HMCFS Project (28-29)
4.2 Locally or Institutionally Available Data Sources (30-35)
4.3 Electronic Databases and Reports (36-40)
4.4 Review Existing Data and New Data Needs (41-42)
5.1 Conduct Interviews (43-44)
5.2 Considerations for Field Data Collection (45-49)
5.3 Collect Field Data (50-54)
5.4 Validate New Data (55-56)
6.1 Railway, Pipeline, Waterway, and Airway Data Analysis (57-58)
6.3 Document the Data (59-65)
6.4 Summarize Information (66-66)
6.5 HMCFS Content (67-68)
7.2 Disseminate and Communicate Information (69-71)
7.3 Apply Results (72-73)
7.5 Revisions and Updates (74-74)
Chapter 8 - Conclusions and Recommendations (75-76)
References (77-78)
Key Terms & Acronyms (79-80)
Appendix A - Hazardous Materials Placards (81-82)
Appendix B - Shipping Documents and Placard Numbers from 2008 ERG (83-83)
Appendix C - HMCFS Case Studies (84-92)
Appendix D - Promising Practices for Conducting an HMCFS (93-117)
Appendix E - HMCFS Sampling and Scheduling (118-121)
Appendix F - Sample Railroad Data Request Form (122-123)
Appendix G - Electronic Database and Report Descriptions (124-136)
Appendix H - 2002 Vehicle Inventory and Use Survey Data (137-143)
Appendix I - Large Truck Incident and Accident Information (144-145)
Appendix J - Truck/Hazmat Placard Identification Sheet and Count Tabulation Sheets (146-160)
Appendix K - Existing and New HMCFS Data Analysis Examples (161-174)
Abbreviations used without definitions in TRB publications (175-175)

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OCR for page 43
CHAPTER 5 Collect and Validate New Data The project team collects new (original) HMCFS data based on the project scoping (see Chap- ter 3) and gaps in existing data (see Chapter 4). As discussed in Section 4.4, new data collection may be conducted concurrently with existing data collection, as warranted by the project's objectives and associated data requirements. It is likely that the project team will enlist the participation of volunteers or other project participants to assist with new data collection. Figure 5-1 shows a flow chart of the HMCFS process focusing on new data collection and validation. Collection of new data specifically for an HMCFS may include the following: · Interviews with shippers and receivers, carriers, emergency managers and responders, and other key informants; and · Traffic surveys ranging from very simple truck counts to much more complex examination of shipping manifests. Considerations for New Data Collection Collection of new data tends to be focused on roadway commercial and service truck transport because · Locally relevant hazmat transport data for roadways are generally lacking or more difficult to obtain from existing data sources. · Locally relevant hazmat transport data for non-roadway modes (railroad, waterway, and pipeline) are generally available from existing data sources. · Roadways often serve as connectors to railroad, waterway, pipeline, and air terminals. New data also may be collected for other modes, particularly railroads, when traffic variation by time of day, day of week, or season of the year are desired. Procedures for new data collection that are discussed in this guidebook for roadways are conceptually similar to new data collection procedures for other modes. 5.1 Conduct Interviews Hazmat shippers, receivers, and carriers; emergency managers and responders; and other key informants can be interviewed by the project team about their knowledge of hazmat transport, including what is transported, to/from where, when, and how. This step goes beyond simply requesting existing information from these sources as described in Chapter 4. Interviews can be 43

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44 Guidebook for Conducting Local Hazardous Materials Commodity Flow Studies Figure 5-1. The HMCFS new data collection and validation process. Things to Consider When Conducting Interviews · The potential number of interviews is large and correspondingly time consum- ing, so a listing of contacts should be developed and prioritized. · Interview information can be tabulated or written in list or paragraph form and summarized for each shipper, hazardous material, transport mode, etc. · Although conducting interviews can be intimidating, the process becomes easier as interviewers become more experienced. · The amount of information from interviews can seem initially overwhelming. Tasking a subcommittee with conducting and compiling interview data can yield a great deal of information over time, especially if interviews are con- ducted on an on-going basis (for example, each subcommittee member con- ducts one interview per week).