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CHAPTER 7
Implement Information
The HMCFS information that was prepared by the project team is reviewed by the core team in
the final step of the HMCFS process. The core team then takes actions that are necessary to imple-
ment the information. Closing the HMCFS life cycle by using it to make objectives a reality is crit-
ical in making the HMCFS worthwhile. Also critical to HMCFS implementation is a recognition
and complete appreciation of the limitations of the study. A review of the choices made in con-
ducting the HMCFS will help decision makers recognize what additional information might be
required to make high-level decisions. A flow chart of the HMCFS process focusing on implemen-
tation is shown in Figure 7-1.
7.1 Review Objectives and Limitations
Before the results of the HMCFS are implemented, the core team reviews the objectives that
were set for the HMCFS and the project's limitations. This helps decision makers interpret and
apply the results appropriately. Reviewing the objectives and limitations of the HMCFS involves
the following:
· Listing specific objectives,
· Listing the HMCFS results that bear on each outcome, and
· Identifying the limitations associated with each result.
Decision makers should determine the extent to which HMCFS results merit actions to miti-
gate, avoid, or prepare for the risk. Table 7-1 illustrates how specific objectives, results to support
them, and the basis of information can be placed side by side.
7.2 Disseminate and Communicate Information
HMCFS dissemination consists of the one-way communication of the results of the study to
various audiences, while HMCFS communication is a two-way interaction about the results of
the study with these stakeholders. The core team is responsible for both disseminating and com-
municating HMCFS information.
7.2.1 Dissemination
Dissemination of HMCFS results is a simple, three-step process, as follows:
1. Decide which critical results can be distributed in a one-way communication without clarification
or elaboration;
69
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70 Guidebook for Conducting Local Hazardous Materials Commodity Flow Studies
Figure 7-1. The HMCFS implementation process.
2. Decide to whom these critical results should be delivered, and collect contact information;
and
3. Deliver the documents, videos, or presentations to the contacts listed in Step 2.
Deciding what HMCFS objectives and results to disseminate may prove challenging. Infor-
mation disseminated is typically limited to the simplest, most direct, and generic results stem-
ming from a well-conducted HMCFS. Results at this level require little or no explanation--they
are self evident. This does not mean they have no value! For example, discoveries of hazmat flows
where they were previously not known to exist have clear, self-evident implications.
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Implement Information 71
Table 7-1. Example of objectives, results, basis,
and recommendations.
HMCFS Possible
Specific Objective Limitation
Results Recommendation
National traffic data and
VIUS hazmat data Collect more local
results in "national data
average" risk, not local
Estimates of risk
Routing hazmat Local traffic data and Begin to develop
on route segment
around business VIUS data result in plans for potential
around business
district of town "local estimates" of risk route designation
district
Local traffic and hazmat Take action to
data results in locally implement route
observed risk estimates designation
7.2.2 Communication
Communication of HMCFS results to critical stakeholders is more intense and time-consuming
than dissemination but also provides feedback about the validity of the study results. Commu-
nicating HMCFS results can involve the following:
· Scheduling and holding meetings,
· Making presentations,
· Holding open forums, and
· Engaging in personal communication with critical stakeholders.
Communication of the HMCFS information focuses on both the critical and more subtle
aspects of the project that are important to critical stakeholders. Tailoring the message to the
interests of each critical stakeholder will help engage them in the implementation process. Risk
communication allows for the following:
· Discussion and interpretation of results;
· Sharing of more subtle information (e.g., impressions, suggestions); and
· High-order interpretations, such as the connection between stakeholder experience and
expertise and what was observed directly.
Tips for Encouraging Participation
FEMA's CPG 101 (2, p 3-8) lists some tips for getting active participation from
planning team members. Some of these tips may be useful for HMCFS projects,
including the following:
· Plan ahead. Provide plenty of notice about where and when the meeting will
be held. If time permits, ask team members to identify the time(s) and place(s)
that will work for the group.
· Provide information about team expectations. Explain why participating is
important to the participants' agencies and to the community itself.
· Ask the senior elected or appointed official or designee to sign the meeting
announcement. A directive from the executive office carries the authority of
the senior official and sends a clear signal that the participants are expected to
attend.
