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CONTENTS 1 SUMMARY 5 CHAPTER ONE INTRODUCTION Project Background and Objectives, 7 Methodology and Scope, 8 Report Organization, 8 10 CHAPTER TWO DEVELOPMENT OF ELECTRONIC VIDEO SURVEILLANCE IN TRANSIT SYSTEMS History of Electronic Video Surveillance in Transit, 10 Video Surveillance and Risk Management, 11 Expanding the Definition of Risk, 13 The London Undergroundâs Influence on Transit Surveillance Systems, 15 Use of Surveillance by Transit Systems Worldwide, 16 Use of Video Surveillance by Canadian Transit Systems, 19 Video Surveillance and Public Perceptions of Safety and Security, 21 24 CHAPTER THREE HOW TRANSIT AGENCIES USE VIDEO SURVEILLANCE Introduction, 24 Stations, Station Platforms, and Shelters, 25 Onboard Railcars, 27 Parking Facilities, 28 Storage Yards, Other Yards, and Administrative Areas, 30 Right-of-Way Surveillance, 31 34 CHAPTER FOUR ADMINISTRATIVE CONSIDERATIONS IN THE USE OF ELECTRONIC VIDEO SURVEILLANCE Introduction, 34 Deciding Where to Install Video Surveillance, 34 Funding Video Surveillance Systems, 36 Perceived Effectiveness of Video Surveillance, 38 Monitoring Video CamerasâWhen and by Whom, 38 Video Surveillance System Features, 39 Video Analytics, 39 Archiving, Retaining and Accessing Surveillance Images, 41 Video Surveillance as a Forensic Tool, 41 Patron and Employee Awareness and Perceptions of Video Surveillance, 42 44 CHAPTER FIVE CASE STUDIES Introduction, 44 Case Study 1 Altamont Commuter Express, San Joaquin Regional Rail Commission, California, 44 Case Study 2 Metro Transit, Minneapolis, Minnesota, 46 Case Study 3 Metropolitan Transit Authority of Harris County, Houston, Texas, 49 Case Study 4 Port Authority of Allegheny County, Pittsburgh, Pennsylvania, 51 Case Study 5 Valley Metro Rail, Phoenix, Arizona, 54 57 CHAPTER SIX CONCLUSIONS 61 ABBREVIATIONS AND ACRONYMS
62 GLOSSARY 64 REFERENCES 68 LITERATURE REVIEW [ANNOTATED BIBLIOGRAPHY] 74 APPENDIX A SYNTHESIS QUESTIONNAIRE 79 APPENDIX B QUESTIONNAIRE RESPONDENTS