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APPENDIX D
Credential-Specific Survey Response Data
Table D-1. Data collection process progress summary.
Total Highway/Tractor- Mode
Date Week # Air Marine Rail
Responses Trailer Unknown
28-Apr-10 1 8 1 4 0 0 3
5-May-10 2 46 4 25 25 11 5
12-May-10 3 53 7 30 29 14 5
19-May-10 4 63 10 39 34 16 5
26-May-10 5 69 10 43 34 18 5
2-Jun-10 6 156 13 128 38 26 7
9-Jun-10 7 293 20 261 41 30 9
16-Jun-10 8 346 20 313 42 30 10
23-Jun-10 9 362 21 329 43 31 10
30-Jun-10 10 378 21 345 43 31 10
Total 378 21 345 43 31 10
Table D-2. Respondents' total time to obtain a credential, from beginning
of application process through receipt of credential.
Greater
Less than 2 to 4 5 to 8 9 to 12 13 to 16
than 16 Total
2 weeks weeks weeks weeks weeks
weeks
CDL- 57 109 74
20 (7.4%) 7 (2.6%) 5 (1.8%) 272 (100%)
HME (21.0%) (40.1%) (27.2%)
TWIC 76 81 27
12 (5.4%) 12 (5.4%) 16 (7.1%) 224 (100%)
(33.9%) (36.2%) (12.1%)
FAST 2 (9.1%) 5 (22.7%) 6 (27.3%) 3 (13.6%) 2 (9.1%) 4 (18.2%) 22 (100%)
FUPAC 5 (62.5%) 3 (37.5%) 0 (0%) 0 (0%) 0 (0%) 0 (0%) 8 (100%)
MMC 0 (0%) 1 (20.0%) 1 (20.0%) 0 (0%) 2 (40%) 1 (20%) 5 (100%)
MMD 0 (0%) 0 (0%) 1 (25.0%) 0 (0%) 2 (50.0%) 1 (25.0%) 4 (100%)
MML 1 (25.0%) 0 (0%) 1 (25.0%) 0 (0%) 1 (25.0%) 1 (25.0%) 4 (100%)
SENTRI 1 (50.0%) 0 (0%) 1 (50.0%) 0 (0%) 0 (0%) 0 (0%) 2 (100%)
SIDA 3 (60.0%) 1 (20.0%) 1 (20.0%) 0 (0%) 0 (0%) 0 (0%) 5 (100%)
Other 25 12 11
4 (7.3%) 0 (0%) 3 (5.5%) 55 (100%)
(45.5%) (21.8%) (20.0%)
Total 106 207 177 54 26 31 601
Percent 17.6% 34.4% 29.5% 9.0% 3.7% 5.2% 100%
Note: Due to rounding, the totals may not add up to 100%.
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Table D-3. Respondents' perception of the total time needed to obtain
a credential, from beginning of application process through receipt
of credential.
Way Too Too About Way Too
Too Long Total
Short Short Right Long
103 269
CDL-HME 0 (0%) 4 (1.5%) 124 (46.1%) 38 (14.1%)
(38.3%) (100%)
101
TWIC 1 (0.4%) 0 (0%) 60 (26.8%) 62 (27.7%) 224 (100%)
(45.1%)
FAST 0 (0%) 0 (0%) 6 (27.3%) 8 (36.4%) 8 (36.4%) 22 (100%)
FUPAC 0 (0%) 0 (0%) 3 (37.5%) 5 (62.5%) 0 (0%) 8 (100%)
MMC 0 (0%) 0 (0%) 3 (60%) 0 (0%) 2 (40%) 5 (100%)
MMD 0 (0%) 0 (0%) 1 (25.0%) 1 (25.0%) 2 (50.0%) 4 (100%)
MML 0 (0%) 0 (0%) 2 (50.0%) 1 (25.0%) 1 (25.0%) 4 (100%)
SENTRI 0 (0%) 0 (0%) 1 (50.0%) 1 (50.0%) 0 (0%) 2 (100%)
SIDA 0 (0%) 0 (0%) 5 (100.0%) 0 (0%) 0 (0%) 5 (100%)
Other 0 (0%) 1 (1.8%) 33 (58.9%) 14 (25.0%) 8 (14.3%) 56 (100%)
Total 1 5 238 234 121 599
Percent 0.2% 0.8% 39.7% 39.1% 20.2% 100%
Note: Due to rounding, the totals may not add up to 100%.
Table D-4. Respondents' time to complete the application process.
Less than 2 2 to 4 5 to 8 9 to 16 Greater than 16
Total
hours hours hours hours hours
CDL- 267
177 (66.3%) 71 (26.6%) 14 (5.2%) 2 (0.7%) 3 (1.1%)
HME (99.9%)
219
TWIC 134 (61.2%) 71 (32.4%) 12 (5.5%) 2 (0.9%) 0 (0%)
(100%)
FAST 13 (59.1%) 8 (36.4%) 1 (4.5%) 0 (0%) 0 (0%) 22 (100%)
FUPAC 6 (85.7%) 1 (14.3%) 0 (0%) 0 (0%) 0 (0%) 7 (100%)
MMC 4 (80%) 1 (20%) 0 (0%) 0 (0%) 0 (0%) 5 (100%)
MMD 2 (50.0%) 0 (0%) 2 (50.0%) 0 (0%) 0 (0%) 4 (100%)
MML 3 (75.0%) 0 (0%) 0 (0%) 1 (25.0%) 0 (0%) 4 (100%)
SENTRI 0 (0%) 2 (100.0%) 0 (0%) 0 (0%) 0 (0%) 2 (100%)
SIDA 3 (60.0%) 1 (20.0%) 0 (0%) 0 (0%) 1 (20.0%) 5 (100%)
Other 19 (52.8%) 9 (25.0%) 5 (13.9%) 0 (0%) 3 (8.3%) 36 (100%)
Total 361 164 34 5 7 571
Percent 63.2% 28.7% 6.0% 0.9% 1.2% 100%
Note: Due to rounding, the totals may not add up to 100%.
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Table D-5. Respondents' perception of the time to complete the
application process.
Way Too Short Too Short About Right Too Long Way Too Long Total
CDL-HME 1 (0.4%) 2 (0.8%) 197 (74.1%) 54 (20.3%) 12 (4.5%) 266 (100%)
TWIC 0 (0%) 0 (0%) 132 (60.3%) 68 (31.1%) 19 (8.7%) 219 (100%)
FAST 0 (0%) 0 (0%) 16 (72.7%) 4 (18.2%) 2 (9.1%) 22 (100%)
FUPAC 0 (0%) 0 (0%) 3 (37.5%) 5 (62.5%) 0 (0%) 8 (100%)
MMC 0 (0%) 0 (0%) 40 (80%) 1 (20%) 0 (0%) 5 (100%)
MMD 0 (0%) 0 (0%) 3 (75.0%) 0 (0%) 1 (25.0%) 4 (100%)
MML 0 (0%) 0 (0%) 3 (75.0%) 1 (25.0%) 0 (0%) 4 (100%)
SENTRI 0 (0%) 0 (0%) 2 (100.0%) 0 (0%) 0 (0%) 2 (100%)
SIDA 0 (0%) 0 (0%) 5 (100.0%) 0 (0%) 0 (0%) 5 (100%)
Other 0 (0%) 1 (1.9%) 40 (74.1%) 10 (18.5%) 3 (5.6%) 54 (100%)
Total 1 3 441 143 37 589
Percent 0.2% 0.5% 74.9% 24.3% 6.3% 100%
Note: Due to rounding, the totals may not add up to 100%.
Table D-6. Respondents' total travel time to obtain the credential once
ready for pick up.
Less than 2 2 to 4 5 to 8 9 to 16 Greater than 16
Total
hours hours hours hours hours
CDL- 35
220 (83.3%) 7 (2.7%) 1 (0.4%) 1 (0.4%) 264 (100%)
HME (13.3%)
40
TWIC 158 (72.1%) 16 (7.3%) 3 (1.4%) 2 (0.9%) 219 (100%)
(18.3%)
FAST 7 (31.8%) 6 (27.3%) 5 (22.7%) 2 (9.1%) 2 (9.1%) 22 (100%)
FUPAC 6 (75%) 0 (0%) 1 (12.5%) 0 (0%) 1 (12.5%) 8 (100%)
MMC 3 (60.0%) 1 (20%) 1 (20%) 0 (0%) 0 (0%) 5 (100%)
MMD 2 (50.0%) 1 (25.0%) 1 (25.0%) 0 (0%) 0 (0%) 4 (100%)
MML 2 (50.0%) 1 (25.0%) 1 (25.0%) 0 (0%) 0 (0%) 4 (100%)
SENTRI 1 (50.0%) 1 (50.0%) 0 (0%) 0 (0%) 0 (0%) 2 (100%)
SIDA 4 (80.0%) 0 (0%) 1 (20.0%) 0 (0%) 0 (0%) 5 (100%)
Other 38 (70.4%) 7 (13.0%) 0 (0%) 1 (1.9%) 8 (14.8%) 54 (100%)
Total 441 92 33 7 14 587
Percent 75.1% 15.7% 5.6% 1.2% 2.4% 1000%
Note: Due to rounding, the totals may not add up to 100%.
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Table D-7. Respondents' perception of the total travel time necessary
to obtain the credential once ready for pick up.
Way Too Short Too Short About Right Too Long Way Too Long Total
CDL-HME 1 (0.4%) 1 (0.4%) 193 (73.1%) 56 (21.2%) 13 (4.9%) 264 (100%)
TWIC 2 (0.9%) 0 (0%) 117 (53.2%) 77 (35.0%) 24 (10.9%) 220 (100%)
FAST 0 (0%) 0 (0%) 8 (36.4%) 10 (45.5%) 4 (18.2%) 22 (100%)
FUPAC 0 (0%) 0 (0%) 4 (50%) 3 (37.5%) 1 (12.5%) 8 (100%)
MMC 0 (0%) 0 (0%) 3 (60.0%) 1 (20.0%) 1 (20.0%) 5 (100%)
MMD 0 (0%) 0 (0%) 2 (50.0%) 0 (0%) 2 (50.0%) 4 (100%)
MML 0 (0%) 0 (0%) 2 (50.0%) 2 (50.0%) 0 (0%) 4 (100%)
SENTRI 0 (0%) 0 (0%) 1 (100.0%) 0 (0%) 0 (0%) 1 (100%)
SIDA 0 (0%) 1 (20.0%) 4 (80.0%) 0 (0%) 0 (0%) 5 (100%)
Other 0 (0%) 0 (0%) 44 (81.5%) 8 (14.8%) 2 (3.7%) 54 (100%)
Total 3 2 378 157 47 587
Percent 0.5% 0.3% 64.4% 26.7% 8.0% 100%
Cross-Tabulated Data
Table D-8. Total time to obtain credential and perceptions.
Less Greater
2 to 4 5 to 8 9 to 12 13 to 16
than 2 than 16 Total
weeks weeks weeks weeks
weeks weeks
CDL-HME
Too Long 6 45 38 10 4 0 103
Way Too Long 1 9 14 7 3 4 38
TWIC
Too Long 1 32 50 12 3 3 101
Way Too Long 1 9 18 13 8 13 62
FAST
Too Long 1 1 3 2 1 0 8
Way Too Long 0 0 2 1 1 5 9
FUPAC
Too Long 3 2 0 0 0 0 5
Way Too Long 0 0 0 0 0 0 0
MMC
Too Long 0 0 0 0 0 0 0
Way Too Long 0 0 0 0 1 1 2
MMD
Too Long 0 0 1 0 0 0 1
Way Too Long 0 0 0 0 1 1 2
MML
Too Long 0 0 0 0 1 0 1
Way Too Long 0 0 0 0 0 1 1
SENTRI
Too Long 0 0 1 0 0 0 1
Way Too Long 0 0 0 0 0 0 0
SIDA
Too Long 0 0 0 0 0 0 0
Way Too Long 0 0 0 0 0 0 0
OTHER
Too Long 2 5 5 1 0 0 13
Way Too Long 0 0 3 2 0 2 7
Grand Totals
Too Long 13 85 98 25 9 3 233
Way Too Long 2 18 37 23 14 27 121
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13 to 16
Greater than 16 Less than 2
weeks, 3.86%
weeks, 1.29% weeks, 5.58%
9 to 12 weeks,
10.73%
2 to
o 4 weeks,
3
36.48%
5 to 8 weeks,
42.06%
Figure D-1. Percentage of respondents indicating that the
total time to obtain the credential was too long.
Greater than 16 Less than 2 2 to 4 weeks,
weeks, 22.31% weeks, 1.65% 14.88%
13 to 16 weeks,
11.57% 5 to 8 weeks,
30.58%
9 to 12 weeks,
19.01%
Figure D-2. Percentage of respondents indicating that the
total time to obtain the credential was way too long.
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Table D-9. Time to complete credential application and perceptions.
Greater
Less than 9 to 12
2 to 4 hours 5 to 8 hours than 16 Total
2 hours hours
hours
CDL-HME
Too Long 18 28 8 0 0 54
Way Too Long 2 4 3 1 2 12
TWIC
Too Long 18 44 5 0 0 67
Way Too Long 4 9 5 1 0 19
FAST
Too Long 0 3 1 0 0 4
Way Too Long 0 2 0 0 0 2
FUPAC
Too Long 4 1 0 0 0 5
Way Too Long 0 0 0 0 0 0
MMC
Too Long 0 1 0 0 0 1
Way Too Long 0 0 0 0 0 0
MMD
Too Long 0 0 1 0 0 1
Way Too Long 0 0 0 0 0 0
MML
Too Long 0 0 0 1 0 1
Way Too Long 0 0 0 0 0 0
SENTRI
Too Long 0 0 0 0 0 0
Way Too Long 0 0 0 0 0 0
SIDA
Too Long 0 0 0 0 0 0
Way Too Long 0 0 0 0 0 0
OTHER
Too Long 2 3 3 0 0 8
Way Too Long 0 0 2 0 1 3
Grand Totals
Too Long 42 80 18 1 0 141
Way Too Long 6 15 10 2 3 36
9 to 12 hours, Greater than 16
0.71% hours, 0.00% Less than 2
5 to 8 hours, hours, 29.79%
12.77%
2 to 4 hours,
56.74%
Figure D-3. Percentage of respondents indicating that the
total time to complete credential application was too long.
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Greater than 16 Less than 2
hours, 8.33% hours, 16.67%
9 to 12 hours,
5.56%
5 to 8 hours,
27.78% 2 to 4 hours,
41.67%
Figure D-4. Percentage of respondents indicating that
the total time to complete credential application was
way too long.
Table D-10. Total time to pick up credential and perceptions.
Less than 2 to 4 5 to 8 9 to 12 Greater than
Total
2 hours hours hours hours 16 hours
CDL-HME
Too Long 34 18 4 0 0 56
Way Too Long 2 8 1 1 1 13
TWIC
Too Long 46 26 4 0 0 77
Way Too Long 6 7 9 0 1 23
FAST
Too Long 3 2 2 2 1 10
Way Too Long 0 0 3 0 1 4
FUPAC
Too Long 2 0 1 0 0 3
Way Too Long 0 0 0 0 1 1
MMC
Too Long 0 1 0 0 0 1
Way Too Long 0 0 1 0 0 1
MMD
Too Long 0 0 0 0 0 0
Way Too Long 0 1 1 0 0 2
MML
Too Long 0 1 1 0 0 2
Way Too Long 0 0 0 0 0 0
SENTRI
Too Long 0 0 0 0 0 0
Way Too Long 0 0 0 0 0 0
SIDA
Too Long 0 0 0 0 0 0
Way Too Long 0 0 0 0 0 0
OTHER
Too Long 2 2 0 1 3 8
Way Too Long 0 0 0 0 2 2
Grand Totals
Too Long 87 50 12 3 4 157
Way Too Long 8 16 15 1 6 46
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9 to 12 hours, Greater than 16
5 to 8 1.91% hours, 2.55%
hours,
7.64%
2 to 4 hours,
Less than 2 hours,
31.85%
55.41%
Figure D-5. Percentage of respondents indicating that the
travel time to pick up the credential application was too long.
Greater than 16 Less than 2
9 to 12 hours, 12.77% hours, 17.02%
hours, 2.13%
2 to 4 hours,
5 to 8 hours, 34.04%
31.91%
Figure D-6. Percentage of respondents indicating that
the travel time to pick up the credential was way too long.