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40 APPENDIX A Airport Snapshots Individual Airport Information Data Collection Photos with Square Footage DFW--DallasFort Worth owner cities. That is, seven represent the City of Dallas and four International Airport represent the City of Fort Worth, in accordance with each city's ownership interest in the airport. The DFW Airport Board is a DallasFort Worth, Texas semi-autonomous body charged with governing DFW. The Quick Facts and Stats board may enter into contracts without the approval of its owner cities' city councils, but their approval is required for its First opened in 1974, DFW is classified as a large airport by annual budget, bond sales, and similar measures. the FAA, which is easy to see by both its footprint and flight DFW is designed with expansion in mind, and can theoret- operations. DFW covers more than 29.8 square miles, has ically accommodate up to 13 terminals totaling 260 gates. seven runways, and is the only airport in the world with three The terminals at DFW are semicircular (except for the control towers. DFW offers nearly 1,900 flights per day. newest terminal, Terminal D, which is a "square U" shape) Located halfway between the cities of Dallas and Fort Worth, and built around the airport's central northsouth arterial DFW provides nonstop service to 135 domestic and 38 inter- road, Spur 97, also known as "International Parkway." Until national destinations worldwide from 20 different airlines the late 1990s, they were designated by a number (2 being positioned at 155 gates. The airport serves American Airlines northernmost, 4 being southernmost) and a letter suffix ("E" as their largest hub. In 2007, DFW served 59,786,476 passen- for East, "W" for West). This system was later scrapped, and gers through 685,491 total operations and moved 797,511 U.S. the terminals are now lettered from A to E. Terminals A, C, tons of cargo. and E (from north to south) are on the east side of the airport, while Terminals B and D (from north to south) are on the Airport Services west side. DFW's terminals are designed to minimize the distance With its size, DFW is able to offer many services for its pas- between a passenger's car and airplane as well as reduce traffic sengers. These services include an on-site hotel, children's around terminals. A consequence of this layout is that con- play areas, Wi-Fi (T-Mobile, fee based, throughout airport), necting passengers had to walk extremely long distances be- barber shop/salon, chapel, travelers aid and local information tween gates (in order to walk from one end of the semicircu- stations, security checkpoint mailing stations, credit union, lar concourse to the other, one must walk the entire length; business centers, ATMs, and a variety of restaurants and there are no shortcuts between the ends). The original people- shops. To support the traveling military, DFW provides a mover train (Airtrans APM) that opened with the airport was large USO center in one terminal and a smaller center in an- notoriously slow [17 mph (27 km/h)], uni-directional (run- other terminal. There are fine art exhibits throughout the air- ning only in a counterclockwise direction), and was located port as well. outside the secured area (thus requiring travelers to go through the security process again). It was replaced by SkyLink in April 2005 after serving approximately 250 mil- Governance lion passengers. Skylink serves all five terminals at a consid- DFW has a board of directors composed of 12 members, 11 erably higher speed, is bi-directional, and is located inside the of whom are appointed by the city councils of the airport's secured area.

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41 DFW Bag claim 4: 1,560 sq ft DFW Holdroom/gate 15: 1,600 sq ft DFW Kiosk (American Airlines) The four oldest airport terminals, Terminals A, B, C, and E, expression of the city's status as an educational and techno- are being renovated starting in May 2011. The estimated cost logical center. As Austin grows and the need arises, the ter- is $3 billion, and work is expected to be complete by 2017. minal's design allows for easy expansion--up to 55 gates if DFW and local Metroplex officials are also actively seeking necessary. Additionally, AUS has four cargo terminals and additional passenger service. emergency response services to meet Fire Category D air- port standards. AUS--Austin-Bergstrom International Airport Airport Services Austin, Texas Austin is known as the "Live Music Capital of the World," so it is fitting that the crown jewel of the Austin-Bergstrom Quick Facts and Stats International Airport is its "Music in the Air" program. Live Austin's global aspirations for expanding air services were musical performances are held daily in the center of the termi- taking place just as the U.S. Air Force was making plans to nal building on the concourse level. Located on the secure side close Bergstrom Air Force Base, an Austin fixture since World of the concourse, the stage is accessible to ticketed passengers War II. While some saw a large, empty airfield, others saw an only, but the music can be heard in the non-secured areas di- opportunity. This vision led to the first U.S. conversion of an rectly behind the stage. Additionally, AUS has an arts program Air Force base to commercial service airport since the end that celebrates the region, Wi-Fi (Wayport, fee based, through- of the Cold War. The reconstructed airbase was opened on out airport), massage stations, dog walk area, travelers aid and May 23, 1999, as Austin-Bergstrom International Airport. local information stations, credit union, business center, Located in Central Texas, Austin is Texas's fourth-largest ATMs, and a variety of restaurants and shops. city and its capital. AUS is a medium hub airport with two parallel runways. Its 600,000-sq-ft passenger terminal with Governance 25 gates supports 12 airlines. The terminal was constructed at a cost of $115 million, and the design celebrates two central Managed by the City of Austin Aviation Department, over- themes key to Austin: the community's love of nature and an sight for Austin's city-owned airport operations and mainte- AUS Ticketing/ Southwest AUS Corridor: 2,700 sq ft AUS Holdroom/Gate 16/18: Airlines: 525 sq ft 4,812 sq ft

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42 nance began in 1958. The department has operated as a self- Governance supporting entity since 1972. It does not receive any general The Port of Oakland oversees the Oakland seaport, Oak- fund subsidy and has paid for all general obligation debt issued land International Airport, and 20 miles of waterfront. The from airport-generated funds. Their business plan is guided by the Aviation Department mission to provide quality air- Oakland seaport is the third busiest container port on the port facilities and services by focusing on customers' needs U.S. West Coast. The Port's real estate includes commercial and employees' work environment, continually improving developments such as Jack London Square as well as hun- operations and preparing for the future. dreds of acres of public parks and conservation areas. The Port of Oakland was established in 1927 and is an indepen- dent department of the City of Oakland. OAK--Oakland International Airport Oakland, California ATL--Hartsfield-Jackson Quick Facts and Stats International Airport In 1927, Colonel Charles A. Lindbergh presided over the Atlanta, Georgia dedication of the Oakland Municipal Airport. In May 1937, Quick Facts and Stats Amelia Earhart and Fred Noonan, her navigator, took off from Oakland for what was meant to be an around-the-world trip. A long way from its 1925 beginnings as an abandoned auto Since that time many changes have taken place at the airport, racetrack, Hartsfield-Jackson Atlanta International Airport including a name change and a $1.4 billion expansion project. has a total airport area of 4,700 acres. Now the largest passen- Located near the San Francisco Bay Area, OAK is a medium ger terminal complex in the world, covering 2.5 million square hub airport with four runways. The airport has two terminals feet, the airport was designed to accommodate up to 55 mil- with 29 gates supporting 258 daily departures with 188 daily lion passengers a year--in 1980. By 1998, ATL accommodated nonstop flights to 33 destinations. New Terminal 2 facilities will 73.5 million travelers. Currently, ATL concourses include include a 27,000-sq-ft baggage-claim area and a 54,000-sq-ft, 146 domestic and 34 international gates, and ATL is known as seven-gate concourse. "the world's busiest airport," serving more than 89 million passengers annually with 34 passenger and 16 cargo airlines. ATL serves as a hub for both Delta Air Lines and AirTran. Airport Services ATL has five runways and emergency response services to OAK boasts the Metropolitan Golf Links with 18 bentgrass meet aircraft rescue and firefighting (ARFF) Index E airport greens. In addition to the golf course, OAK has an aerospace standards. museum and a public arts program. Passengers can find food A frequent recipient of awards for excellence for operations, and beverage pre- and post-security, free Wi-Fi (throughout architectural engineering, and construction, ATL is undergo- Terminals 1 and 2), local information stations, a business cen- ing more than $6 billion in capital improvements. Upgrades ter, ATMs, valet parking, and a variety of restaurants and shops. and new infrastructure will include an energy-efficient car OAK Ticketing/Southwest Airlines: OAK Corridor: OAK SSCP: 3,500 sq ft 3,690 sq ft 5,900 sq ft

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43 ATL Holdroom/Gate30: ATL Ticketing/Delta: 1,920 sq ft 385 sq ft ATL Holdroom/Gate33: 1,240 sq ft rental facility, a 12-gate international terminal, and aesthetic Governance and functional enhancements to its concourses, people Named for two former Atlanta mayors and strong airport movers, and parking services. advocates, William B. Hartsfield and Maynard H. Jackson, Hartsfield-Jackson Atlanta International Airport is owned Airport Services and managed by the City of Atlanta/Department of Aviation. ATL has several innovative offerings for its passengers, such a TRAK-A-LINE and TRAK-A-FLIGHT. Registered LAS--McCarran International passengers can receive updated flight and security wait time Airport information via e-mail, PDA, or mobile devices. Las Vegas, Nevada There are over 225 concession outlets throughout ATL, including 89 food/beverage outlets, 85 retail/convenience Quick Facts and Stats outlets, and 55 fully staffed service outlets covering nearly Las Vegas' convention and entertainment industries, to- 209,000 sq ft. gether with unparalleled outdoor recreation, have stimulated Other services at ATL include The AeroClinic (a full-service phenomenal growth in Southern Nevada. Today, nearly half airport-based medical clinic), children's play areas, Wi-Fi (fee of all Las Vegas visitors arrive by air via McCarran Interna- based, throughout airport), interfaith chapel, travelers' aid tional Airport, making it one of the busiest 15 airports in the and local information stations, U.S. Post Office drop box and world. LAS is a valuable community asset that links South- store, full-service banking, business centers, and ATMs. To ern Nevada to the national air transportation system and support the traveling military, ATL provides a USO center in brings the world to Las Vegas. Income derived from aviation its center atrium. There are both permanent and rotating fine activity generates significant economic benefits estimated at art exhibits throughout the airport as well. Future construction $25 billion a year. projects are expected to add nearly 75 new outlets, including Named after the former Nevada Senator Pat McCarran, the spas, wine bars, and high-end retailers. airport is located 5 miles south of the central business district. LAS Ticketing/Delta: LAS Ticketing/U.S.: LAS Bag Claim BC10: 576 sq ft 576 sq ft 1,344 sq ft

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44 LAS Bag Claim BC11: LAS Bag Claim BC14: LAS Bag Claim BC2: 1,072 sq ft 1,072 sq ft 1,072 sq ft LAS Bag Claim BC6: 1,072 sq ft LAS Bag Claim BC7: 1,072 sq ft Currently, LAS has two terminals with 95 domestic and four was the first airport to provide Wi-Fi as a free service for the en- international gates. This large hub airport served more than tire facility. 23 million passengers in 2007 with its four runways. Other services at LAS include kids' play areas, travelers aid and local information stations, mail drop boxes, full- service banking, and ATMs. LAS has both a permanent art Airport Services gallery and an aviation museum in the airport as well. Atypical of North American airports, LAS allows its pas- There are over 80 concession outlets throughout LAS, in- sengers to gamble both upon arrival and departure, with cluding nearly 30 restaurants, lounges, and snack bars and over 1,300 video gaming slot machines available pre- and 50 retail shops. post-security. For fast and easy check-in, the Clark County Department of Governance Aviation provides "Speed " and "Speed Advance." "Speed " is a common-use self-service (CUSS) kiosk that allows pas- McCarran and the four general aviation facilities in the sengers on any participating airline to check in and print their Clark County Airport System are owned by Clark County, own boarding passes without going to the ticketing counter. Nevada, and operated under the policy direction of the Board "Speed Advance" allows passengers to check baggage, several of County Commissioners, the authority of the County Man- hours prior to departure, at any one of four Las Vegas locations, ager, and the management of the Director and Deputy Direc- including the consolidated rental car facility. Additionally, LAS tor of Aviation.

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45 SDF--Louisville International of Kentucky's General Assembly and has evolved into the cur- Airport rent structure. Much like a private corporation, the authority is self- Louisville, Kentucky funded and derives operating revenue from a variety of user Quick Facts and Stats fees. The authority does not receive local or state funding for routine operations. Named for Dr. Elisha David Standiford--a businessman and legislator who played an important role in Louisville transportation history and owned part of the land on which IAD--Washington Dulles the airport was built--Standiford Field opened for passenger International Airport business on November 15, 1947. Within 60 years of opening, Sterling, Virginia (Washington, D.C., the airport has accommodated more than 3.8 million passen- Metropolitan Area) gers. This was made possible due to a $26 million terminal renovation project completed in 2005. Quick Facts and Stats Located 10 min from downtown Louisville, Kentucky, SDF Serving the greater Washington, D.C., metropolitan area, is a low-fare, medium-hub airport with three runways. The IAD is located on 12,000 acres of land 26 miles from down- airport has two terminals (one passenger and one cargo) with town Washington, D.C. The airport is named after John 23 gates drawing travelers within a 200-mile radius of the city. Foster Dulles, United States Secretary of State under Dwight The airport currently has nonstop service to 26 destinations D. Eisenhower. and convenient connections to cities worldwide. Addition- The main terminal, designed by architect Eero Saarinen, ally, SDF has emergency response services to meet ARFF opened in 1962. Flights operate from midfield concourses A, Index C airport standards. In addition to commercial passenger and general aviation B, C and D and Z-gates connected to the main terminal. The activities, SDF is home to the Kentucky Air National Guard airport is currently in the midst of a major construction pro- and UPS. The airport ranks third in North America--and gram, which includes the expansion of Concourse B, a ninth in the world--in the total amount of cargo handled as new runway, and an automated people mover system called home of UPS's international air-sorting hub. On September AeroTrain. 27, 2002, Worldport, a $1.1 billion package-sorting center, Dulles is a large hub airport, providing nonstop service to was opened by UPS at SDF. Four years later, UPS announced 88 domestic and 42 international destinations worldwide a $1 billion expansion that would increase sorting capacity from 143 gates. It serves as a United Airlines hub operation. over the following 5 years and create more than 5,000 addi- In 2007, IAD served 24.7 million passengers. tional jobs. Airport Services Airport Services Scheduled bus service is provided from IAD to the Smith- To support military functions at Fort Knox, Kentucky, the sonian's Steven F. Udvar-Hazy Center. Between this museum airport has a military reception area to assist military person- and the one on the National Mall, the largest collection of avi- nel and their dependents. The airport's public arts program, ation and space artifacts in the world is showcased. founded by the Standiford Art Foundation (among the first Mobile lounges and plane mates offer a unique service foundations of its kind), solicits contributions for the place- transporting passengers between the terminal and concourses ment of art and original commissions throughout the airport. to planes parked a half mile away. The mobile lounge, de- Passengers can find food and beverages pre-and post-security, signed by the Chrysler Corporation, can carry 102 passengers Wi-Fi (fee based through Boingo, throughout airport), local directly from the terminal to the aircraft on the ramp. The information stations, a business center, full-service banking, plane mates are similar to mobile lounges, designed so pas- ATMs, valet parking, and a variety of restaurants and shops. sengers can go directly to their aircraft without walking on the airfield. Dulles has 19 mobile lounges and 30 plane mates to support its operation. Governance Occupying more than 50,000 sq ft, the array of shopping and The Louisville Regional Airport Authority (LRAA) is an in- dining opportunities offered at Dulles includes nearly 100 pri- dependent public agency that owns and is responsible for the vately owned and operated food and retail shops located daily operations and the long-term planning of SDF. The fore- throughout the airport's concourse buildings. A USO center runner of LRAA was established in 1928 by the Commonwealth in the baggage area supports the traveling military.

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46 Governance has been approved by the U.S. Congress to operate and maintain Ronald Reagan Washington National Airport and Washington The Metropolitan Washington Airports Authority is an in- Dulles International Airport. The authority is a public body, cor- dependent body governed by a 13-member Board of Directors porate and politic, and is independent of all other bodies. with five members appointed by the Governor of Virginia, three The Airports Authority is not taxpayer-funded but is self- by the Mayor of the District of Columbia, two by the Governor supporting, using aircraft landing fees, rents, and revenues of Maryland, and three by the President of the United States. It from concessions to fund operating expenses. IAD Bag Claim/JetBlue: IAD Ticketing/JetBlue: 1,980 sq ft 765 sq ft IAD SSCP: IAD Corridor D: 14,400 sq ft 4,560 sq ft