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39 CHAPTER ELEVEN PITTSBURGH INTERNATIONAL AIRPORT--PITTSBURGH JETWAY REHABILITATION FACILITY AIRPORT SPONSOR AND INTERVIEW PARTICIPANTS converted an abandoned US Airways cargo building into a jetway rehabilitation facility (see Figure 32). Airport NamePittsburgh International Airport (PIT) The Pittsburgh Midfield Terminal, which opened in 1992, was designed to function as a large connecting hub airport. City, State Pittsburgh, Pennsylvania At the time, US Airways provided the majority of connect- ing passengers. US Airways operated the hub for 10 years. Airport SponsorAllegheny County Airport But after the first bankruptcy, it reduced hubbing operations Authority (ACAA) at PIT; after 3 years, the airport was completely dehubbed. Figure 33 shows the change in passenger levels. Between a Persons InterviewedStephanie L. Saracco, A.A.E., peak in 2001 and 2009, Pittsburgh lost half of its total pas- Chief Operating Officer sengers, half of its domestic flights, and two-thirds of its Paul L. Hoback, Jr., Manager, international flights. Maintenance Administration and Planning The US Airways dehubbing of PIT had a significant impact on airport revenues and facilities, and ACAA began a multiyear assessment of what airside and landside facilities THE SITUATION were needed and would be maintained. (This effort culmi- nated in the "Comprehensive Facility Requirements Study" US Airways went bankrupt twice, once in August 2002 and prepared by Ricondo & Associates, Inc. et al. 2010.) again in September 2004. During bankruptcy proceedings, US Airways discontinued hub operations at PIT, released However, the idea to create a PBB rehabilitation shop many skilled airline management and technical personnel, did not happen overnight but grew out of an earlier long- and turned over to ACAA the maintenance responsibility term plan to maintain and refurbish the 76 PBBs that were for its passenger boarding bridges (PBBs) and automated installed during construction of the Midfield Terminal. In baggage system. This case study describes how the ACAA 2000, ACAA knew that all of the PBBs had reached half of leveraged the capabilities of local aviation personnel and their life expectancies (20 years). The ACAA did not want FIGURE 32 Jetway rehabilitation facility, Pittsburgh International Airport.