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28 A Guidebook for Sustainability Performance Measurement for Transportation Agencies Chapter 6 Resources for Performance Measure Development and Application The electronic COMPENDIUM OF OBJECTIVES AND PERFORMANCE compendium offers an MEASURES extensive list of objectives and Appendix B contains a performance measures compendium, an performance measures electronic version of which is included on the CD-ROM for each focus area that can be used to achieve accompanying this guidebook. For step-by-step instructions on each recommended how to use this electronic compendium, refer to the user goal. instructions in Appendix C. The compendium provides a useful resource to help identify objectives and performance measures. It is designed to support you in identifying the right objectives and measures for your performance measurement system, consistent with the goals set by your agency to promote sustainability. As shown in Figure 4, the electronic compendium is organized by each of the 11 goals, broken out by focus areas, objectives, and measures. The spreadsheet-based format allows for filtering of measures in order to sort and organize them, as shown in Figure 5. The compendium also offers an extensive list of objectives for each focus area that you can review as you define objectives to achieve each goal, and offers as well measures that could be used to assess each objective. Alternatively, the examples of measures provided in the compendium provide ideas that you can draw on as you craft your own objectives and measures.
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Resources for Performance Measure Development and Application 29 1. Goals that state the overall purpose of your program, keeping in mind the sustainability principles. 2. You can export customized worksheets from the compendium. 3. Specific objectives describe what will be done to achieve each goal. 4. Quantifiable measures assess progress in meeting objectives. Some measures may apply to multiple objectives. 5. Each measure has a unique ID. 6. Measures in italics are those described further as example measures in Appendix D. Figure 4. The compendium of objectives and measures.
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30 A Guidebook for Sustainability Performance Measurement for Transportation Agencies 1. Filtering by focus area helps identify appropriate objectives and measures. 2. Filtering by measure type helps you understand the role of the selected measure: a. Organizational Applicability: Is the measure implemented within the agency (Y) or specific to the agency's transportation function (N)? b. Outcome/Output/Process: Does the measure express the outcome of an action, the output or product of an action, or illustrate the process leading to action? 3. Filtering by program relevance provides the option to focus on one or more of five key program areas that may be of interest. 4. Filtering by principles helps you identify measures that provide information related to one or more of the four sustainability principles. 5. The duplicate function identifies similar or duplicate measures associated with other goals (by measure ID number). Figure 5. Filter functions in the compendium help the user sort and organize measures.