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NCHRP Report 708: A Guidebook for Sustainability Performance Measurement for Transportation Agencies (2011)
National Cooperative Highway Research Program (NCHRP)

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Ramani, Tara, Potter, Joanne, DeFlorio, Josh, Zietsman, Josias, Reeder, Virginia, Transportation Research Board. "Workshop Materials to Facilitate Performance Measurement Development." NCHRP Report 708: A Guidebook for Sustainability Performance Measurement for Transportation Agencies. Washington, DC: The National Academies Press, 2011.

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Page
31
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Page
31
Front Matter (R1-R10)
About This Guide (1-1)
How Is It Organized? (2-2)
Guiding Principles of Sustainability (3-3)
Sustainability and Sustainable Transportation (4-7)
Using Performance Measures for Sustainability (8-9)
Understand Why You Are Doing This (10-10)
Understand Where You Are Starting From (11-12)
Phasing in a Performance Measurement Approach (13-13)
Fundamental Components (14-14)
Auxiliary Components (15-15)
Step 1 - Understanding Sustainability (16-16)
Step 2 - Developing Transportation Sustainability Goals (17-20)
Step 3 - Developing Objectives (21-21)
Step 4 - Developing Performance Measures (22-23)
Step 5 - Implementing Performance Measures (24-26)
Step 6 - Refining the Framework and Applying Feedback (27-27)
Compendium of Objectives and Performance Measures (28-30)
Workshop Materials to Facilitate Performance Measurement Development (31-31)
Chapter 7 - Sustainability Measures Checklist (32-33)
What Are Some Agencies Doing? (34-45)
Rating Systems for Sustainability (46-46)
Summary (47-47)
Additional Resources (48-49)
Appendix A - Defining Sustainability for Your Agency (50-53)
Appendix B - Performance Measures Compendium (54-120)
Appendix C - Electronic Compendium User Instructions (121-126)
Appendix D - Sustainability Performance Measure Examples (127-162)
Appendix E - Data Sources (163-164)
Appendix F - Case Studies and Rating System Summaries (165-186)
Appendix G - Project Overview and Interactive Workshop Material (187-188)
Appendix H - Glossary (189-191)
References (192-192)
Abbreviations used without definitions in TRB publications (193-193)

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Resources for Performance Measure Development and Application 31 EXAMPLES OF USE AND DATA SOURCES In addition to the example objectives and performance measures contained in the compendium, Appendix D of this guide provides a set of examples in practice for a selected set of performance measures from the compendium. For each goal, one measure per focus area has been illustrated by an example of a similar measure in use by a transportation agency. (The measures selected for use as examples are denoted in the compendium through the use of italicized text.) Many of the measures are not exact duplicates of those contained in the compendium but retain the same value or intention. In some cases the way the example measure is used by an agency differs slightly from the measure it is being matched to illustrate. These were included either because they were the closest real-world examples found or they are an interesting example of how a measure could be used. Appendix E lists some generic resources for data that may be used to support many of the performance measures included in the compendium. Only data sources that may be relevant for a large number of agencies have been included. WORKSHOP MATERIALS TO FACILITATE PERFORMANCE MEASUREMENT DEVELOPMENT This guidebook provides transportation agencies with the tools required to understand and apply sustainability through performance measurement. As a part of the research project, the research team presented interactive practitioner workshops that aimed to present an overview of the project findings and to test the application of the SPM framework in practice. The CD-ROM accompanying the guidebook contains a modified version of the presentation and workshop materials, which can be adapted for use in your agency to provide an overview of the guidebook and allow you to work through the process of understanding sustainability in the transportation context and develop goals and performance measures to suit your agency's needs. Appendix G provides a further description of the presentation materials and a generic structure for the workshop.