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in the survey data; responses collected included insights from ˇ Manager, Airside Operations
individuals affiliated with local, regional, and national orga- ˇ Manager, Occupational Safety
nizations. A list of survey respondent titles from airports, ˇ Manager, Safety Compliance
airlines, and GSPs is presented here. ˇ Operations Officer
ˇ Operations Supervisor
ˇ Airfield Manager ˇ Regional Airport Safety and Security Officer
ˇ Airport Manager--Operations ˇ Regional Director
ˇ Airport Manager (2) ˇ Risk Management (2)
ˇ Airport Operations ˇ Senior Airfield Manager
ˇ Airport Safety Officer ˇ SMS Manager
ˇ Assistant Aviation Director ˇ Superintendent Airport Operations
ˇ Assistant Director of Aviation ˇ System Manager, Safety & Compliance
ˇ Assistant Terminal Manager ˇ Vice President, NW Ground Handling
ˇ Compliance Officer ˇ Vice President, Safety, Security, and Compliance.
ˇ Deputy Director Aviation Operations
ˇ Director of Operations (4)
ˇ Director of Safety Programs INTERVIEWS
ˇ Director of Operations, Security & Environmental
Compliance One respondent from each of the three aviation industry groups
ˇ Director, Ground Safety was interviewed using an additional set of questions to further
ˇ Field Director clarify and discuss survey answers. The interviewees included
ˇ Graduate Associate an Airfield Operations Manager from SeattleTacoma Interna-
ˇ Ground Service Supervisor, Quality Assurance tional Airport, a Safety and Regulatory Compliance Director
ˇ HSE & Training Supervisor from Delta Airlines Global Services, and a Field Director from
ˇ International Regional Manager Safety & Regulatory Delta Airlines. Interviews were approximately 20 to 40 min-
Compliance utes in duration and were conducted in person or by phone.
ˇ Manager of Operations and Maintenance The questions and documented responses can be found in
ˇ Manager Seattle Operations Appendix C.
