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Page 151
Suggested Citation:"Bibliography." National Academies of Sciences, Engineering, and Medicine. 2012. Attracting, Recruiting, and Retaining Skilled Staff for Transportation System Operations and Management. Washington, DC: The National Academies Press. doi: 10.17226/14603.
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Page 152
Suggested Citation:"Bibliography." National Academies of Sciences, Engineering, and Medicine. 2012. Attracting, Recruiting, and Retaining Skilled Staff for Transportation System Operations and Management. Washington, DC: The National Academies Press. doi: 10.17226/14603.
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Page 152
Page 153
Suggested Citation:"Bibliography." National Academies of Sciences, Engineering, and Medicine. 2012. Attracting, Recruiting, and Retaining Skilled Staff for Transportation System Operations and Management. Washington, DC: The National Academies Press. doi: 10.17226/14603.
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Page 153

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Bibliography Abbott, I., and Boggs, R. S. (2007) Mentoring Across Differences: A Guide to Cross-Race and Cross- Gender Mentoring. Minority Corporate Counsel Association: Washington, D.C. Agrawal, A. W., and Dill, J. (June, 2009). MTI Report 08-03. Paving the Way: Recruiting Students into the Transportation Professions. Retrieved September 13, 2010, from http://transweb.sjsu.edu/mtiportal/research/publications/summary/MTI-0803.html American Association of State Highway and Transportation Officials (2002). Transportation-invest in America: The Bottom Line. Retrieved October 16, 2006, from http://www.transportation.org/bottomline/bottomline2002.pdf. American Association of State Highway and Transportation Officials, Subcommittee on Systems Operations and Management (2008). 2008 Strategic Plan. Washington DC. Report: http://www.transportation.org/sites/ssom/docs/FR1_SSOM%20Strategic%20Plan_101808.pdf. Breaugh, J. A. (2008). Employee recruitment: Current knowledge and important areas for future research. Human Resource Management Review, 18,103-118. Carson, P. P., Carson, K. D., Griffeth, R. W., and Steel, R. P. (1994). Promotion and employee turnover: Critique, meta-analysis, and implications. Journal of Business and Psychology, 8, 455-466. Chao, G. T., Walz, P. M., and Gardner, P. D. (1992). Formal and informal mentorships: A comparison on mentoring functions and contrast with nonmentored counterparts. Personnel Psychology, 45, 620-636. Cronin, B., Heinen, B., Youman, M. (March 2007). Literature Review of Highway Workforce Development. Federal Highway Administration, Washington D.C. Cronin, C. B., Anderson, L., Martin, C., Swetharanyan, S., and Weingart, E. (2008). What predicts the job choice of prospective transportation construction workers: Literature review (08-2884). Presented at the 87th Annual Meeting of the Transportation Research Board, Washington, D.C. Cronin, B., Heinen, B., Anderson, L., Blair Cronin, C., Martin, C., Fien-Helfman, D., Pohl, M., and Venner, M. (2011). NCHRP Report 685: Strategies to Attract and Retain a Capable Transportation Workforce. Transportation Research Board of the National Academies, Washington D.C. Economic Modeling Specialists, Inc. Workforce Analysis Tool. http://www.economicmodeling.com/. Fagenson, E. A. (1989). The mentor advantage: Perceived career/job experiences of protégés versus non- protégés. Journal of Organizational Behavior, 10(4), 309–320. Federal Highway Administration (2010). Emergency Transportation Operations. Retrieved from http://ops.fhwa.dot.gov/eto_tim_pse/about/tim.htm. Griffin, G., Kalnbach, L., Lantz, B., and Rodriguez, J. (2000). Driver retention strategy. The role of a career path. Fargo, ND: Upper Great Plains Transportation Institute. Harder, B.T. (2006). NCHRP Project 20-24(40) Final Report: Analysis and Benchmarking of Recruitment and Hiring Practices of State Departments of Transportation, available at http://onlinepubs.trb.org/onlinepubs/trbnet/acl/NCHRP202440_%20Final%20Report.pdf. 153

KFH Group, Inc. (2008). TCRP Report 127: Employee compensation guidelines for transit providers in rural and small urban areas. Transportation Research Board of the National Academies, Washington, D.C. Koberg, C. S., Boss, R. W., and Goodman, E. (1998). Factors and outcomes associated with mentoring among health-care professionals. Journal of Vocational Behavior, 53, 58-72. Landis, R. S., Fogli, L., and Goldberg, E. (1998). Future-oriented job analysis: a description of the process and its organizational implications. International Journal of Selection and Assessment, 3, 192- 197. Martin, C., and Glenn, V. (2002) Filling the Pipeline. Public Roads. U.S. Department of Transportation Federal Highway Administration. Vol 66, No 3. Article found on May 3, 2010 from: http://www.tfhrc.gov/pubrds/02nov/02.htm#box1 McGlothin Davis, Inc., and Corporate Strategies, Inc. (2002). TCRP Report 77: Managing transit’s workforce in the new millennium. TRB, National Research Council, Washington, D.C. Michigan Department of Transportation. (August 2008). Aligning MDOT for an Operations Focus. Presentation to the AASHTO Subcommittee on Systems Operations and Management. Retrieved from: http://www.transportation.org/sites/ssom/docs/2008%20meeting/17%20SSOM%20Ops%20Focus%20SS OM%202008.pdf. Minnesota Department of Transportation (February 2010). Transportation Research Synthesis 1003: Developing a culture of innovation. http://www.dot.state.mn.us/research/TRS/2010/TRS1003.pdf. National Cooperative Highway Research Program (2008). NCHRP Project 20-77: Transportation Operations Training Framework, available at: http://www.catt.umd.edu/research/nchrp-framework.html. New Mexico State Highway and Transportation Department (1999). Staffing Plan Survey of State Transportation Agencies. Research Report NM99, ADM-01. O*NET Online (n.d.). Retrieved from http://www.onetonline.org/. Pennsylvania Department of Transportation (2007). 2030 Regional Transportation Plan: Transportation Systems Management and Operations. Last accessed on May 3, 2010, from: http://www.tcrpc- pa.org/text/Hats/RTP_07_update/4TSMO.pdf. Rothwell, W. J., and Poduch, S. (2004). Introducing technical (not managerial) succession planning. Public Personnel Management, 33, 405-419. Shiplett, M. H. (2007). NCHRP Synthesis 362: Training programs, processes, policies, and practices. Transportation Research Board of the National Academies: Washington, D.C. Skinner, R. E., Jr., (2000). Transportation in the 21st century. Retrieved September 21, 2009. http://www.tfhrc.gov/pubrds/septoct00/skinner.htm. Spy Pond Partners, LLC, Martin, B., ERS Associates, and Randolph Morgan Consulting, LLC (2009). NCHRP Report 636: Tools to aid state DOTs in responding to workforce challenges. Transportation Research Board of the National Academies, Washington, D.C. 154

Tom Warne and Associates, LLC (2005). NCHRP Project 20-24(50) Draft Report: In-Service Training Needs for State DOTs. National Cooperative Highway Research Program. Available at http://onlinepubs.trb.org/onlinepubs/archive/NotesDocs/20-24(50)_FR.pdf. Transportation Research Board (2003). TRB Special Report 275: The workforce challenge: recruiting, training, and retaining qualified workers for transportation and transit agencies. Transportation Research Board of the National Academies: Washington, D.C. Transportation Research Board (2008). NCHRP Research Results Digest 327: Transportation implications of emerging economic development trends. Transportation Research Board of the National Academies: Washington, D.C. U.S. Department of Labor (DOL) (1991). Dictionary of Occupational Titles. Retrieved from http://www.oalj.dol.gov/libdot.htm. U.S. Department of Transportation (2007). Intelligent transportation systems for traffic signal control. Washington, D.C. Report: http://ntl.bts.gov/lib/jpodocs/brochure/14321_files/a1019-tsc_digital_n3.pdf. U.S. Department of Transportation (2008). Intelligent transportation systems benefits, costs, deployment, and lessons learned: 2008 update. Report No. FHWA-JPO-08-032. U.S. Department of Transportation Research and Innovative Technology Administration, Washington, D.C. Viator, R. E. and Scandura, T.A. (1991). A study of mentor-protege relationships in large public accounting firms. Accounting Horizons, 5(September), 20-30. Victoria Transport Policy Institute. (2010). Operations and Management: Managing Existing Road Systems for Efficiency and Economy. Victoria, BC, Canada. Chapter: http://www.vtpi.org/tdm/tdm111.htm. Warne, T. R. (2003). NCHRP Synthesis of Highway Practice 323: Recruiting and retaining individuals in state transportation agencies. Transportation Research Board of the National Academies, Washington, D.C. Warne, T. R. (2005). NCHRP Synthesis of Highway Practice 349: Developing transportation agency leaders.Transportation Research Board of the National Academies, Washington, D.C. Zemke, R., Raines, C., and Filipczak, B. (2000). Generations at work: Managing the clash of veterans, boomers, Xers and Nexters in your workplace. New York: AMA Publications. 155

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TRB’s National Cooperative Highway Research Program (NCHRP) Report 693: Attracting, Recruiting, and Retaining Skilled Staff for Transportation System Operations and Management provides guidance designed to help transportation agencies recruit and retain qualified professional staff in the systems operation and management (SOM) area.

The report explores SOM career paths, skill requirements, and training needs and identifies successful programs, state-of-the-art initiatives, and best industry practices.

A set of tables showing SOM job categories, number of positions, and educational requirements for all 50 states was published as NCHRP Web-Only Document 182: Appendices to NCHRP Report 693.

In addition, a summary of the results of the project that developed NCHRP Report 693 and suggestions for senior management personnel related to attracting, recruiting, and retaining skilled staff for transportation system operations and management are available in an online Executive Workbook.

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